Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10864372
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Bose ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great when they switch up the ear bud sizers. Doing the sports test today.
I would recommend this to a friend- Pros mentioned:Sound quality
Technical problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was very good. But the buds have a major problem. Out of sudden no sound while playing music or after a phone call the buds wont display a sound. I had to return the buds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sena,
I am sorry to hear that you have decided to return your QuietComfort Ultra earbuds because of connectivity issues. If this is happening, we suggest to reset the earbuds, in order to clear any potential errors: https://bose.life/qcufr
For further assistance, contact us directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Elizabeth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elizabeth at your Best Buy in Billings, MT. Was great to work with an amazing customer service! Thank You Elizabeth!
I would recommend this to a friendBest Bose Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have and you will not regret it . The cost is high but worth every dollar.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best set of headphones I’ve ever purchased! Grateful for Best Buy and their product they sell.
I would recommend this to a friendStay away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed and a complete wast of my money. Stay away. I had to purchase them because issue with buy other Bose QuietComfort (previous model) stop working properly. One just stopped charging all together. This version is difficult to control and is extremely sensitive. If the winds blow strong enough it activates it and stops. When I am at the gym and I am using a towel on my face and the towel gets in the general vicinity of my ear, it stops playing, changes the volume or changes the song. This happens EVERY single time but I can put my finger on it to try to do something and there is no reaction. I am fed up at this point and we will have to eat this loss and buy a different brand to avoid the continuous aggravation. I 1000% regret this purchase and because of my continuing issues will never buy Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! In normal conditions, any surrounding wind should not be strong enough to activate the earbuds' touch controls. If using e.g. a towel, however, I would advise general care, as the towel may indeed come into contact with the earbuds' surfaces and activate the touch controls. A useful overview of the earbuds' touch controls can be found in the product instruction manual - just to be sure you're operating them correctly by hand. Warm regards, Fiona M. - Bose Customer Support
Great fit and sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Fast delivery good price Very happy would recommend
I would recommend this to a friend- Cons mentioned:Connectivity
Angry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.30 days old and they wont stay connected to my phone for 30 seconds.. bose wants me to find my own box and mail them the headphones and than wait up to 4 weeks for replacement.. will never buy bose again
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephen, sorry to hear about the connection issues that your QuietComfort Ultra Earbuds are having! It sounds like you've done some troubleshooting; however, try rebooting your smartphone if this hasn't been done. Also, try your earbuds with a second device, to compare performance there. If this doesn't help and you'd like further support during the exchange process, our team will be happy to continue assisting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Cons mentioned:Connectivity
Bose headphones quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones seem to cut in and out, one headphone comes in clear then the other cuts out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about these cutouts, Justin! Rebooting your smartphone (or other connected device) can strengthen the connection to your QuietComfort Ultra Earbuds. If issues persist, please contact us for further technical assistance. Regards, Fiona M. - Bose Customer Support
- Cons mentioned:Connectivity
Bose for the money n name at this rate I’ll never
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues are terrible. Sounds needs more EQ balance verity. Very sad for the price n name. No wireless charging. Way overpriced, Should be valued around $60.00 only.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello James, I am sorry to hear the EQ isn't quite up to your expectations, but within the app you do have the option to adjust the levels yourself or pick from one of 4 presets available.
If wireless charging is something you need we do sell a case that allows wireless charging, this can be found here https://bose.life/48wkNm4.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Arturo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work awesome. I highly recommend this brand. They work fabulous.
I would recommend this to a friendBose Quiet Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life isn't good.......................
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Troy, the QuierComfort Ultra earbuds have up to 6 hours when the Immersive Audio is off, or up to 4 hours when this mode is enabled. And the case with 100% charge will give you 18 hours of battery.
Best regards,
Lau - Bose Customer Support
The Best aBoom ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my gosh when my son listened to these he almost lost it he couldn't contain himself he loved love them
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth the $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a while, but a lot… I mean A LOT of connection issues (iPhone) and randomly the sound goes low on one earbud and normal on the other. Call audio sucks, but other than that ok.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi ErikaT, Im glad you enjoyed the QuietComfort Ultra earbuds.
If you are having connection and syncing issues with the earbuds you can try this to resolve these by
Placing both earbuds into the charging case while keeping the lid open. The earbud status light will illuminate when the earbuds are inserted into the case, close the lid on the case.
When the status light on the front of the case stops flashing, open the lid, remove just the right earbud, and place it into your right ear and you should hear the welcome tone.
Place the left earbud in your ear. You should hear the welcome tone and can continue using your product.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not sound good when I have a call, for music they are excellent and good noise cancellation.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose, and thank you for your review!
I am glad to hear you are enjoying the Excellent Sound and Noise Cancelling!
To help improve call quality Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Worse headphones for 250
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why the hell is there no option to turn of touch controls? In the app I turned off shotcuts but no matter what you do if you touch your headphone anywhere even to adjust the fit the headphone always pauses the song and alll short cuts are off like a simple feature like this is on Apple headphones that cost 150 don’t waste your money on this garbage 
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Carlos, I'm sorry to hear of your poor experience with the QuietComfort Ultra Earbuds! The touch controls on your earbuds' outer surfaces can take a little getting used to; however, making general adjustments to the earbuds shouldn't activate the controls. Our support team will be happy to provide further advice on using your buds, if this is helpful: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Mind blowing ear device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Bose since long time and found the awesome earbuds which gives me full of energy.
I would recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure there’s better ones out there. These are so sensitive to touch makes them annoying. When I get a call other party has a difficult time hearing me. If I try to readjust them in my ears while on a call with someone it will hangs up. Over all it is just an expansive earbuds but unnecessary unfortunately.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks so much for sharing your experience, we’re really sorry to hear about your earbuds. Your feedback is incredibly valuable and will be shared with our product team to help improve future designs. Here is a helpful guide to resolve the issue with your QuietComfort Ultra Earbuds: http://bose.life/41Y3aKy
Gem - Bose Customer Support
- Cons mentioned:Connectivity
Not a happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my other Bose ear buds. They keep disconnecting. Sound quality not good at all. Thinking about returning to store for refund.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear about the disconnection and audio quality issues you've mentioned! Before returning for a refund, we'd recommend contacting your local Bose support team for assistance. Our agents will be happy to help you! Warm regards, Fiona M. - Bose Customer Support
Read
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ! Only thing though is when you’re talking on the phone with the buds it picks up all audio in background
I would recommend this to a friend