Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10864372
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these ear buds as a gift, but could not get them to function properly. Then Best Buy said too late to return. very disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Robert, I am sorry to hear that you were unable to use your QuietComfort Ultra earbuds. We would love to assist you with them and answer your question if you are not sure how to set them up. Please contact our support team for further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Amazing sound when playing music / poor for calls
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike it when you made calls because the receiving end always complained they could hear everything but you in the background.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having issues during calls with your QuietComfort Ultra Earbuds.
Please make sure to correctly wear the earbuds as the audio performance can be impacted if the buds are not properly inserted. Then, we would suggest resetting the earbuds to clear the connection with your smartphone.
If you need further assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Faulty product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was amazing but the left earpiece started having static noices before one week of purchase
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Alex, we're happy to hear that you're enjoyed the great Bose sound. We'd love to help with these static concerns, please reach out to us via https://bit.ly/3UNtwsQ for additional support.
Tegan - Bose Customer Support
bose quiet comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.left earbuds broken fuzzy muffled sounds come out of it
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear you're experiencing muffled sound coming from the left earbud. I recommend checking the ports are free of debris that may be causing this. Please also remove and reattach the silicone tip and stability band. If the problem persists, unpair the buds from your smart-device, establish a new connection. If you continue to experience problems with poor sound quality, reach out to our team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Eats dirt!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the Noise Canceling has diminished. Also, there is a high-pitched squeak in the ear, which is unacceptable and damaging to hearing. In addition, the battery warning voice and sounding system is very annoying.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Tim, I'm sorry to hear of your disappointment with your QuietComfort Ultra Earbuds. If you feel the noise cancelling isn't working as it should be, then make sure "ActiveSense" is turned off in the app. This setting activates noise cancelling, but only whenever any loud noises near you are detected. You can also turn off the battery voice prompts in the app, by going to Settings > Preferences and then selecting the "Voice Prompts" option. As for the high-pitched squeak you mentioned, we'd like to take a closer look at that, to see if it's expected behavior or not. Our support team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Terrible taking then back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet comfort were much better. They just stopped working. I had 2 pairs. Both were returned. Them i got the Bose quietcomfort ultra. A complete waste of money. The noise  cancellation dpes the oppsite. Whenever it tries to cancel noise. It has a loud pop or bop sound. It almost hurt your ears. Very uncomfortable. And to make matters worse. We have to buy insurance each time we return this product. Which is a SCAM.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Uliric,
I am sorry to hear that you are not happy with the QuietComfort Ultra Earbuds due to audio issues.
We would love to hear more about this, so please don't hesitate to contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my style uudjjxnduridjxjxnd fggsheddh hhhdhdhdurur
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left fid not fit well but would not stay connected to my Samsung
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that your left QuietComfort Ultra earbud did not fit well and had connection issues. If rebooting your Samsung device doesn't help, and if none of the other eartip and stability band sizes provide a comfortable fit, then please contact us so that we can assist you further. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Right side did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality has gone down with Bose. Sound is top notch, but only when everything works.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for providing your feedback, glad to hear that you're enjoying the great Bose Sound. Sorry you're having issues with the right earbud, we'd love more details to help support you, please reach out to us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
Ignore the BOSE Responses , the left ear is faulty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy, search reviews on here for "static". The issue is the left earbud. Bose is pasting a cookie cutter response which does not have to do with this product. Its a known issue and instead of saying its a badly engineered product they have you go through hoops to no avail. When its quiet you hear the static, digital sound only in the left ear. Check online in other forums as well.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey FrankC, we're sorry to hear that you are experiencing issues with your product.
Rest assured, our service team will be able to resolve any concerns you have with troubleshooting. If there is a hardware fault, you're covered by an extensive warranty replacement policy for purchases made through authorized resellers like BestBuy. Kindly contact our service team to get back to enjoying your product as expected. You'll be back up and running in no time. https://bose.life/contact
Jack - Bose Customer Support
Not Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose but these aren’t what the price is for. Didn’t focus too much on audio output and receiving output.
No, I would not recommend this to a friendTrash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first edition of these headphones were perfect, the last two editions are horrible fit, and blew put in less than a month
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We are sorry to hear that you're having issues with the fit of your earbuds. We have alternative size eartips available, reach out to us via https://bit.ly/3UNtwsQ one of our agents will have been happy to assist you with this.
Tegan - Bose Customer Support
Great sound, not great microphone for the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone quality is subpar for the cost. Many complaints on conference calls. Battery life is average.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
bad connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.reconnect to my iphone15pro max every couples minute
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about the connection issues between your QuietComfort Ultra Earbuds and iPhone 15 Pro! Rebooting your iPhone can help here. If that doesn't resolve the issue, please contact our support team for further assistance. Warm regards, Fiona M. - Bose Customer Support
Traded for Jabra elite 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all they are nice but had to return them because if you wanna use just one ear bud it can only by the right.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello John,
Thank you for sharing your feedback about our product. We appreciate your input.
Regarding your concern about using a single earbud, we understand the importance of flexibility. This is why the earbuds Ultra can be used independently for both listening to music and Phone Calls. For optimal Noise Cancellation, we do however recommend using both buds.
Kind Regards,
Eric. V - Bose Customer Support
Defective ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While running, the headphones change setting from quiet, to allaire etc just randomly. I'm not even touching my headphones/ears and its changing. I'm not sure why it does this. Also, there is a cracking noise in one earbud that makes it seem defective. This started within the 1st month of using them and It comes and goes during my workouts. I'm really disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear about the issues you are experiencing with the QuietComfort Ultra Earbuds. The modes are not supposed to change if you don't tap the earbuds, and you should not hear a cracking noise, so please don't hesitate to contact our support team so we can assist you regarding these issues: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Customer Support
Too many bads not enough goods
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the size, the toggle for noise cancelation and phone output
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of these issues! We'd like to help you get the best out of your QuietComfort Ultra Earbuds, so please contact our team who will go through each of these points with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
- Cons mentioned:Volume
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is low could Not turn it up. Even the max still low
No, I would not recommend this to a friend Static and not great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I was promised a 2 day delivery and it took 2 weeks. When they did arrive the did not work. They had a lot of static on both ears. I reached out to Best Buy for replacements. I was told I would have them in 1 day. I returned the bad ones and it’s been well over a week and still no replacements. Best Buy has been extremely challenging at best to deal.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Celese, If your earbuds are emitting static noises, I recommend that you check out our troubleshooting suggestions on our product support page: https://bose.life/46ljNzU. Should you need any additional support, please feel free to reach out to our technical support teams who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i do not like the quality of sound and it does not answer right away
No, I would not recommend this to a friend