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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2408 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,408 reviews
  • Rated 1 out of 5 stars

    Earnuds ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like the ultra earbudd bose because i still had a hard time hearing with the noise cancellation and when there was loud noise it scared me like it didnt stop the loud noise

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Angel,

      I'm sorry to hear you didn't enjoy using the earbuds. With noise cancelling technology you will find that continuous sounds will be dramatically reduced compared to not wearing the buds and the QuietComfort Ultra Earbuds excel at doing this. If you find that the noise cancellation effect is not working for you, it could suggest that you may not have the best fit engaged with the eartips and the stability bands. Your buds ship with 3 different tips and 3 different bands so you can mix and match to get the best fit. Remember, not all ears are identical, you may need one size in one ear, but another size in the other. Use the Fit Check in the Bose Music app to check you have the best fit!

      Still need a hand? Please don't hesitate to get in touch! You can find our details here: https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Connectivity, Volume

    Rated 3 out of 5 stars

    Nice but can be better for the price and brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound nice. Wish they were a little bout louder. They also are sensitive so if you have a pet or child that brushes against your ear they will pause. Some times it doesnt always connect so you have to put back into case and then open case and put back into your ear for the connection to begin. the rubbers on the upper part of the bud feel like they will damage eventually due to the way you have to grab these out of the case. They look cool and the imersivee audo is impressive. You literally feel like your in your own world and can hear no other outside noise.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Isaac, I'm happy to hear you like the sound and look of your QuietComfort Ultra Earbuds, and have been enjoying the Immersive Audio options! Unintended contact with the touch controls might cause your music to pause, but this should happen rarely, if at all. If your Bluetooth connection appears inconsistent, then re-syncing the buds and case as you've described is one thing to try. Rebooting your smartphone is another thing I'd recommend. For anything else, our customer support team will always be happy to assist: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose = Good Best Buy = Horrible place to purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy from Best Buy!!!!!! Buy from anywhere else! Bought here and have 15 days to return or buy from Bose and get 60!!! Terrible company and lost future business!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissapointed with this ear buds for they coming from a powerhouse brand like BOSE. Had to return them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Francisco,

      I am sorry to hear that you are disappointed with your QuietComfort Ultra Earbuds.

      If you have not returned them yet, we would love to hear more about it with you, so please don't hesitate to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose headphones not worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these things SUCK! Noise canceling not very good, my left speaker sounds muffled, they make a wierd noise when i run. Do not buy these!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for reviewing the QuietComfort Ultra Earbuds. The poor noise cancellation and muffled sound that you've described here are not normal, so I would recommend that you contact your local Bose support team for assistance. We'll be happy to get your earbuds working fully for you. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Poor Bluetooth connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not reliably connect via Bluetooth. Tried two pair, and both had the same problem. Had other Bose earbuds for 3 years without any issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    If you're seeking reliability and comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid Apple user, I've relied on every iteration of AirPods, from the original to the latest AirPods Pro and AirPods Max, for my daily gym sessions and travel needs. However, I encountered a persistent issue with the AirPods Pro—they just wouldn't stay put during meetings, workouts, and especially travel. I needed a solution that offered both compactness and exceptional sound quality with noise cancellation. After experimenting with various options, I discovered the Bose QuietComfort Ultra headphones, and they've been a game-changer. Thanks to their innovative silicon wing design, once these headphones are snugly in place, they stay put no matter what. Plus, they're remarkably comfortable even during extended use. These headphones have become my ultimate travel essential, completely replacing my AirPods Pro. If you're seeking reliability, comfort, and top-notch sound, look no further than the Bose QuietComfort Ultra headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over Rated not happy with the functionality and the durability

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jonjon, sorry to hear you're not happy with your QuietComfort Ultra Earbuds! So we can help you get the best functionality and durability out of your earbuds, please contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Poor choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for phone use,music fime,but not worth the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear about the issues you've been having between your QuietComfort Ultra Earbuds and your phone! Rebooting your phone quickly can help establish a strong connection, and I would recommend testing a second device with your earbuds, to compare performance. If you still require assistance, our support team will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Bose QuietComfort Ultra Earbuds are great BUT.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is nice and small, well packaged, you get a USB-C to USB-A charge cable, 3 ear tips sizes, 3 stability bands, charge case, and the Bose QuietComfort Ultra Earbuds. You twist lock the Earbuds in your ears to secure them and this is a great thing. You swipe up on either earbuds or swipe down to lower the volume, tap to pause/resume audio answer a call, double tap to skip next or end/decline a call, triple tap to skip back. Download the Bose music app to control/fine tune the noise canceling, base, or eq. The not so great about the charge case is no wireless charging, not a deal breaker but an inconvenience. The Base on the Earbuds is outstanding. Call clarity is great but at the loudest you may crave for a little more, not a deal breaker. Driving with the windows down the other party can hear all the wind noise (as with all Earbuds I have used) but your ability to hear the other party is perfect. Music is just perfect, you can adjust the EQ in the Bose music app to your liking and plenty of volume. Bose QuietComfort Ultra Earbuds are lightweight, great sound, and fit well in the ear. Plenty of battery.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Best Noise Cancellation and Comfort

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several brands of earbuds and over the ear headphones and I have always found Bose to provide the best combination of noise cancellation and comfort. The Bose Quiet Comfort Ultra Earbuds do not disappoint. In the box you get the earbuds, charging/storage case, a usb-a to usb-c charging cable and a "Fit KIt" which includes 3 sizes of ear tips and stability bands. I already had the Bose app installed on my phone. As soon as I opened the case the earbuds connected to my Pixel phone and to the Bose app. The first thing I did was try on the various ear tips and stability bands until I found the perfect combination. The earbuds are smaller and lighter than previous models. The Bose app provides numerous settings for customization. There are 3 modes. Quiet (highest level of noise cancellation), Aware (allowing in outside sounds) and Immersion (spacial sound). Equalizer settings include Bass Boost, Bass Reducer, Treble Boost and Treble Reducer. Shortcuts can be set on both left and right earbuds. You can cycle through Modes, change Immersive sound settings, switch connection between 2 devices or activate voice assistant. Tap the earbuds to play or pause audio. Taking out 1 earbud will also pause audio and stop noise cancellation in the other earbud so that you can hear conversation. Double tap for next track and triple tap for previous track. Sliding your finger up and down controls volume. You can also tap to answer a call, tap again to answer a second call and put the first caller on hold, and double tap to end the call. So far, in daily use, I have found the comfort and noise cancellation to be outstanding. The sound for voices in music, video and phone calls is very clear and natural sounding. Music has a lot of bass which I tone down using the equalizer. Immersive sound makes the music appear to be coming from all directions. But keep in mind that it does drain the battery faster. Bose states up to 6 hours per charge, but only 4 hours with immersive sound. The case holds enough power to fully recharge the earbuds 3 times. Now I do have a couple of gripes. My Pixel phone and the Bose app both show remaining power in each earbud but does not show the power remaining in the charging case. Every other brand shows that, but the Bose only has a light that turns amber when you need to charge. This is not very helpful. Also, all previous models of Bose headphones and earbuds told you exactly how much power remained as soon as you turned them on. these earbuds only tell you that the power is full or low. Overall, I am very happy with the Bose QC Ultra Earbuds. Great noise cancellation, excellent comfort, full rich sound, ease of operation and variety of customization. I would recommend this product to everyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Static

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 2nd pair that have issues like a static sound in the back ground

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review, Juan! The QuietComfort Ultra Earbuds may produce a faint digital audio artifact in a quiet environment, when you're not listening to music. Please note that this behavior is normal. We hope this helps! Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bose for the win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my professional opinion, this product would have received a 5-star rating due to its exceptional sound quality and noise cancellation capabilities. However, the outdated casing design and lack of wireless connectivity are significant drawbacks. It is surprising that this feature is still absent, given the current technological advancements. Despite these shortcomings, Bose continues to produce some of the best noise-canceling earbuds on the market, ensuring a secure and comfortable fit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality sound is not Active Noise Cancellation I did not buy it

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review, Rolando! The QuietComfort Ultra Earbuds use both passive and active noise reduction technologies; the active part is achieved via the mics producing a cancellation signal. Our support team will always be happy to help you achieve the ideal sound for you. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the worst purchase i have made it was defective and no help from best buy

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Silvia,

      I am sorry to hear that you are having issues with your QuietComfort Ultra Earbuds.

      We would love to hear more about this, so please don't hesitate to contact our support team: https://global.bose.com/en_us/index.html

      Best regards,
      -Lau (Bose Customer Support) bose

  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for listening music but not great for phone calls .. u hear everything in the person background

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a static noise on the left earbud. Not worth it

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review, Pablo! The sound you've described can occur in devices with active electronics, but it should be faint in volume and is not a sign that the earbuds are malfunctioning. We hope this helps. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Base earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad not same what thet expect to me the sound is very low no one can hear me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, if you are experiencing issues with your QuietComfort Ultra, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support bose

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are no good the worst earphones I've ever had

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Quinton,

      I am sorry to hear that you are not happy with your QuietComfort Ultra Earbuds.

      We would love to hear more about this, so please feel free to contact our support team to discuss this further: https://global.bose.com/en_us/index.html

      Best regards,
      -Lau (Bose Customer Support) bose

  • Rated 1 out of 5 stars

    Not worth the name brand and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, expected more from Bose. Don’t bother not worth the price.

    No, I would not recommend this to a friend