Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10864372
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
- Cons mentioned:Connectivity
So close but yet so far!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly I would like to add I have been fully invested in the Bose audio products over the last 15 years and I have been very impressed by them. These earbuds however have been disappointing at best. I have at the same time a set of Bose Open Ultra buds (which I really like) and I have had none of the issues I will address in this review. I was looking for a pair of noise cancelling earbuds for in the office and I was sure the bose QC Ultras would have been the answer. I have had 4 (yes four) pairs of these which have had similar and yet varied connection issues. I have had issues connecting and saying connected to these to both Android and Apple phones and two different windows 11 laptops. I have had issues with out-of- phase sound to the two ear buds, dropping connection to the app/phones, lack of connection and remaining connected to the laptops. I have found with two of these pairs of earbuds I had to constantly perform a factory reset on the buds to re-establish the connection. At the same time I have a paid close attention to the step-by-step instructions, where I have had issues I have followed through on recommendations from Bose help all to no avail. Ultimately, I gave up on Bose for this application and went to the Sony XM5 earbuds. I have had them for a few days now and there has been a connect one and forget aspect to these with both my mobile phones and laptop. I can recommend them. One final point I would like to add is the fantastic support and no hassle exchange on these Bose earbuds through Best Buy. There has been no problems with the exchange/replacement and this has been refreshing from a consumer point of view. I would highly recommend Best Buy on this experience
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jim, thank you for your review. I'm sad to hear that you didn't get on at all with your QuietComfort Ultra Earbuds, despite having been a long-time Bose fan.
It certainly isn't normal for four pairs to have connection issues. Since you tried a wide range of devices (Android, iOS and laptops), perhaps it would be worth looking at the environment you were using the earbuds in. My suggestion would be to try a different environment, to compare performance there. Environments with a lot of wireless signal activity have been known to cause interference issues with electronic products.
If Bose can be of any further assistance to you in future, please don't hesitate to get back in touch with our support team: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Couldn’t Ask For Much Better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancellation and separation. I actually prefer them to my Apple AirPods Pro. Only downside is battery life could be a bit longer.
I would recommend this to a friend - Pros mentioned:Sound quality
Terrible battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have a bad pair but online search showed it’s a fairly common problem… my battery life is terrible maybe 3-4 hours and my case won’t charge them past 80% even overnight. Unreliable charging and crap battery life is making me return them. Amazing ANC and audio so sad to have to find something else
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review. The battery life of the QuietComfort Ultra Earbuds is 6 hours with Immersive Audio off, and 4 hours with Immersive Audio on. However, a case with 100% charge will power the earbuds for up to an additional 18 hours. If you're experiencing issues with charging your case up to full, please contact our customer support team, who will be happy to troubleshoot. Warm regards, Fiona M. - Customer Support
- Pros mentioned:Sound quality
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far they have been awesome at noise cancellation when I’m at home and the aware feature when I’m at work comes in handy as well! Would recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is incredible. Picks up mid-range and higher very well, so that it's not drowned out by bass. Every thing is easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Bluetooth headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good I really like the sounds it makes while listening to music during work. I really recommend this.
I would recommend this to a friend Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great i am very happy with them. I would recommend these. Theu are a bit pricey but worth the money.
I would recommend this to a friend- Cons mentioned:Connectivity
QuietComfort Ultra True Wireless Noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are pretty but they are uncomfortable and the battery expands very little and also the sound is good but when I walk within 10 meters it cuts out. If they told me to buy them again (No)
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Salaverria, thank you for your review!
To make sure you are getting a nice comfortable fit, we recommend that you mix and match the ear tips and stability bands to get the right fit for you!
We do recommend keeping the earbuds within range of your device as it has a Bluetooth Range of Up to 30 feet (9 m)
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Surprised about the Background Noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get complaints from those on Team meetings that they get a lot of background noise from these headphones. I'm not sure why as my study door was shut. I was told like someone was moving boxes or something rubbing on your shirt.
No, I would not recommend this to a friend- Pros mentioned:ComfortCons mentioned:Connectivity
Do....not....buy.....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have the same connectivity issues as the quiet comfort 2......really bose. Myself, my gf, her brother, and my friend that is a fire fighter all had these earbuds at different times. I had 3 sets of them. I also tried many of the fixes that bose and other users in forums suggested. All of them failed. The earbuds kept losing connection to multiple different devices. This is a known issue with these and the qc2. Do ....not....buy them. I expect better from bose. Im very disappointed considering how comfortable they are.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert,
Thank you for sharing your experience with the QuietComfort Ultra Earbuds. I am very sorry you are experiencing connectivity issues with them
If it is not already done, we would recommend to check this article and try the troubleshooting steps explained: https://bose.life/46mOBQg
If the issue is still occurring then please contact our support team for further assistance. You can find our details here: https://bose.life/contact
Nic - Bose Customer Support
Excellent sound; poor instructional material
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would second all the praise of the QC Ultra buds. The depth of sound (bass especially) is superior to the top-rated Sony buds I've been using. Plus the nubs and "wings" secure these buds in the ear--a problem with the Sony buds. BUT why can't Bose provide some written instructions on pairing and how to access the features? The website one is directed to only had info on pairing.
I would recommend this to a friend- Pros mentioned:Sound quality
Truly Noise Cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my wife loves to wear them so she cannot hear me talking
I would recommend this to a friend - Pros mentioned:Sound quality
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was courteous and professional. Bose always delivers great sound.
I would recommend this to a friend - Pros mentioned:Sound quality
PWW music..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding and enjoying my music and video when listening..
I would recommend this to a friend - Pros mentioned:Sound quality
My first pair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I truly enjoy how it also blocks out the sound when you are wearing them.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared with the galaxy buds pro, the sound with these is much better
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QuietComfort Ultra Review: They Rule
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Some of the better noise-cancelling I have heard.
I would recommend this to a friend - Pros mentioned:Sound quality
Best in the class
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds. Noise cancelling and immersive audio is great
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Quiet Confort Uktra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound & Quality. Nice connectivity and performance!
I would recommend this to a friend - Pros mentioned:Sound quality
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like , good sound and quality.I recommend 100 % .
I would recommend this to a friend