Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10864372
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
- Pros mentioned:Sound quality
Ultra Boise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing for noise canceling! Excellent Bass!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Hyped Advertising
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the “musician” content creators on different platforms made this product seem so good and incomparable to anything out right now in the market. As soon as i was doing the fit test for ANC, I knew they weren’t going to be as good as they said. In all honesty, the Airpod Pro’s have better ANC than these by far.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review, and I'm sorry to hear that you're disappointed by the ANC of your earbuds.
It's true that proper fit is important for noise cancellation performance. Also, be sure to check your settings in the Bose Music app to make sure you are in "Quiet" mode, not "Aware" mode. If you continue to experience issues, our customer support team will be happy to assist further.
Warm regards
Fiona M. - Customer Support
- Cons mentioned:Connectivity
Review 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would still have the Bose earbuds if it weren't for the connectivity issue. The Bowers and Wilkins PI8 was the only choise that was better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Nathaniel,
I am sorry to hear that you are experiencing connectivity issues with your QuietComfort Ultra earbuds. If it is still occurring, please try to fully reset the earbuds, following these steps: https://bose.life/qcufr
If you need further assistance, you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Way better than airpods pro 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned airpods pro 2 for these. Best decision ever. No issues at all
I would recommend this to a friend- Pros mentioned:Sound quality
Not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great and everything, but they have a major issue with the Bluetooth connection they will randomly disconnect, and you'll have an issue reconnecting them again
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jesus,
I am glad to hear that you love the sound quality of your QuietComfort Ultra Earbuds. If you experience any connectivity issue, please try to fully reset them following these steps: https://bose.life/qcufr
If the issue persists, please feel free to contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Save your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, the ear piece itself isn’t worth it. They keep popping out and every time I try to push it in real quick, the music pauses and sometimes you have to get back on your phone to resume the music, instead of the “tap”.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Juliana, it's great to hear that you are enjoying the sound quality of the QC Ultra earbuds. If the earbuds are not sitting in your ear correctly, we do recommend you try the additional sized ear tips and stability bands that come with the earbuds. You can view more on finding the best fit on our support website here: bose.life/464ZWoC. Should you need any further assistance, please reach out to our technical support team who will be more than happy to assist you: bose.life/3rykPZR. Liam - Bose Customer support
- Cons mentioned:Connectivity
The WORST bluetooth connectivity elsewhere.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can honestly say I have never had a bluetooth device of any kind with a poorer ability to stay connected to my TV or phone or tablet or ipad. I can disconnect when my tablet is three feet away from my earbuds. Or one earbud will get slight out of sync and there will be an echo.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Greg.
Thank you for your post. Sorry to hear about that your earbuds is losing connection. I suggest that you try the steps here. https://bose.life/4c2etVy. If you have further questions, please get in touch with us here, https://bose.life/3BgUIIU. We will be happy to help.
Marvin - Bose Customer Support
Bought my wife her own!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we have been looking for, found and purchased at Best Buy with no problems at all, great advice from an associate with no pressure at all, thanks for the help, advice and purchase!!
I would recommend this to a friendDietitian
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality - easy to set up. My son loves his pair... I am going to buy a pair for me.
I would recommend this to a friendTalk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When talking on the the phone people can’t hear you
No, I would not recommend this to a friendGreat sound, for about 4 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose brand as I think they are the best. But with this earbud the perfect and great sound only lasted about 4 months before it started sounding muffled and dull. Have to turn the volume up on the phone to pretty high to just hear it anymore instead of having it really low right at the beginning brand new. The rubber ear pieces also break really easily and are useless after a couple months as well. I wouldn't recommend these for the price at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Micro,
I am sorry to hear that your QuietComfort Ultra Earbuds don't sound as good as they used to. Please check our fit guide to make sure you are correctly wearing the earbuds, in order to get the best comfort and audio experience: https://bose.life/3uWVAlx
Also if you need to replace your eartips or stability bands as they are damaged, please contact our support team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Cons mentioned:Connectivity
Bose QuietComfort II EarBuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had these headphones for about a year and they disconnect every few days. Putting them back in the case does not work on resetting them. I have to hold the button on the back to reset them and then repair everytime it does this. 100% not worth the money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Dakota,
I am sorry to hear about the connectivity issues you are experiencing with your QuietComfort Ultra earbuds. Please follow these steps to fully reset the earbuds when you experience this issue: https://bose.life/qcufr
For further assistance, you can always contact our support team: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Not Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not close to top tier competitors in price range like Sennheiser Momentum TWS 4, Denon Pearl PRO and Audio Technics EAH-AZ80, bulky earphone, not commom ear tips so it's hard to put other brand ear tips and the worst for me, don't block out wind noise while riding my bike like sennheiser and Audio Technics does flawllesly.
No, I would not recommend this to a friendBose - earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD !! I LIKE THEM ALOT!! I Would def Buy them again and again!
I would recommend this to a friendWorth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 14 year old daughter and she absolutely loves them. Paired perfectly with her iPhone 13.
I would recommend this to a friend- Cons mentioned:Connectivity
Connection, Sound, and Charging Issues - Not Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst headphones I've ever had. They have trouble connecting to my phone and laptop, they will disconnect in the middle of an activity (i.e. during a work video call, in the middle of listening to something on my phone, etc.). They will sometimes connect only 1 earbud and not the other. They will sometimes not charge despite being in the case and plugged into a charger. I am going back to Airpods. Worst experience.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products, so this is unusual to hear. These use Bluetooth 5.3 with a connection range of upto 30 feet (9 metres). Please follow the steps here to ensure a perfect connection
https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bugaAAA&language=en_US
We recommend using a charge that is is 5v and 3 amps for the earbuds. There is help here to make sure these charge perfectly https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001brOxAAI&language=en_US
Thanks
Matt - Bose Customer Service
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bout these for my wife and they didn’t last long the left side stopped working differently not worth the price. I have a cheap pair of JBL earbuds and I use them for yard work and they work
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Michael,
I am sorry to hear that one of your QuietComfort Ultra earbud stopped working.
In order to clear any potential internal errors, please try to reset your earbuds, following these steps: https://bose.life/qcufr
If you need any further assistance, please contact us directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Cons mentioned:Connectivity
Losing connection and noice cancelations sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im always losing connection with my phone. i had to uninstall the app to make it work, and noice cancelations comes and goes on really loud noise. Also, battery sucks they dont even last 8hrs
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointing QuietComfort Ultra Earbuds experience! The battery will last 6 hours with Immersive Audio off, and 4 hours with it on. However, a charging case with 100% charge will power your earbuds for a further 18 hours, keeping them topped up. If you find the noise cancellation isn't working optimally when loud noises occur, try disabling ActiveSense, a setting where the noise cancelling is not active 100% of the time. Use the main screen of the Bose app to turn ActiveSense off. If you find that reinstalling the Bose app causes connectivity issues again, then try a reboot of your smartphone, and if that doesn't help, your local support team will assist you via further troubleshooting. Warm regards, Fiona M. - Bose Customer Support
Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds, they work great! I would definitely recommend
I would recommend this to a friend- Cons mentioned:Connectivity
A source of frustration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money they dont connect and they make this awful white noise and don't cancel any noise. This is a source of frustration I don't recommend anyone to buy them.Now they don't connect phone calls
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Juan.
Thank you for your post. Sorry to hear that you were having difficulty with the connection and noise cancellation of the earbuds. Here are some troubleshooting steps to address both issues: https://bose.life/4hjT6Bs. It is also recommended that you reboot your phone. If you need assistance, please feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support