Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10864372
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these earbuds and they fall out of my ear. I changed the tips tothe 2 different sizes and same thing happens. Totally disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I'm surprised that you've difficulty getting the earbuds fitted. Please follow our guide here to change the ear tips and stability rings to get the best fit. Or contact us https://bose.life/contact as we'd love to help with getting the earbuds fitted.
Nic - Bose Customer Support
pricey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pricey..good but not the best..no charging cable. I was looking for a blue color but there is none
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Dave,
A charging cable should have come provided with your product, if this is not the case, please reach out to us via https://bit.ly/3UNtwsQ one of our agents will have been happy to assist you with this.
Tegan - Bose Customer Support
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. These headphones are absolute garbage. If the wind blows just right the song changes and/or stops playing. There’s nothing you can do to change that setting. If I could return I would. Stick with air pods!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephanie! It's very odd that gusts of wind are pausing or changing your music - this definitely shouldn't happen. Please contact our support team, so we can investigate and do the relevant troubleshooting with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Not good for the gym - not sweat resistant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First pair, the right earbud stopped working within a few months. Bose replaced them for free and the second pair lasted less than 2 months. As soon as any amount of sweat touches then they stop working. The right earbud just hisses and screeches now. If you don't plan to use them for the gym, they're great. Otherwise, any exposure to sweat will destroy them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Brian,
Thank you for sharing your experience with the QuietComfort Ultra Earbuds. I am sorry to hear that you have had a replacement already and that your second pair has developed a fault. These earbuds have a IPX4 rating, which means that they are water resistant to light rain and light sweat, but not fully waterproof. After using them at the gym we recommend wiping them with a dry cloth to remove any potential sweat.
If you have any questions or need assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Customer Support
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love these. I trust bose for amazing running earphones. About a month into owning these the left earphone had horrible static. Bose directed me to put headphones into case and try again- no fix. Reddit has pages and pages of the same complaint. I am returning my headphones because of the static and fo not recommend these headphones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products, so this is unusual to hear. You can follow the steps here to ensure that you get the best sound from the system
https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001brHCAAY&language=en_US
If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
Thanks, Matt - Bose Customer Service
Too small. I doesn't fit in my ears.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the old-fashioned. These are too small, i do prefer the bigger ones.
No, I would not recommend this to a friendStatic on the left side.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Static on the left side. Engineers what is the purpose of ANC? I return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We appreciate your feedback and understand how frustrating it must be to experience static, especially in a noise-cancelling product. ANC is designed to minimize external noise, and due to the process of cancelling out noise, a low noise floor can be heard, however that should not interfere with the listening experience. Our team would be happy to assist with troubleshooting or discuss service options, you can reach out using this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
They fall out all the time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these I have the Bose sport ear phones and stopped working so I purchased the new ones here and they fall out every time I go to the gym I call Bose and they replied one size fits all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello John, the QuietComfort Ultra come with three sizes of ear tips and stability bands, (small, medium and large) If you find that trying all three sizes in various combinations are not holding the earbud secure in your ear, we do have an article on our product support page that can help: https://bose.life/3HzqSCb. We also provide alternate sized ear tip kits that provide extra small and extra large ear tips and stability bands. Should you wish to know more about these, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
NOT GOOD FOR BUSINESS CALLS!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are not serviceable for phone calls- especially business calls. The other person can hear EVERYTHING...including footsteps if you are walking, passing cars, basically anything but standing still.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mark,
I am surprised you're having trouble with calls, and would suggest trying the guide here (https://bose.life/3rhLY3G) for help with them. Or of course, please contact us (https://bose.life/contact) as we'd love to help.
Nic - Bose Customer Support
Bought and paid for experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose ultra quite comfort are garbage do not waste your money like i did, im done with Bose
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Kenny,
I am sorry to hear that you are not fully happy with your QuietComfort Earbuds.
If you have any questions about these earbuds or need assistance, please feel free to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Very disappointed for a Bose product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Issues within 2 weeks of purchase. Tried to return to BestBuy before 30 days and nada. I have to go through Bose.
No, I would not recommend this to a friendHorrible sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these for a quick trip and they’re probably the worst sounding headphones I’ve ever purchased. I immediately return them within 24 hours.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi RockyF, I am sorry to hear the QuietComfort Ultra Earbuds didn't meet your expectations.
To make sure you get the best audio quality possible from I would suggest looking at the Equalizer settings.
https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001pWN6AAM&language=en_US
If you run into any issues or have anything we can assist you with please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ear buds I’ve ever purchased. Had to return 1st set than the 2nd pair broke within a week .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
This is not the experience we would expect. If you would like support, please contact us via https://bit.ly/3vfiXal so we can get additional details to help.
Tegan - Bose Customer Support