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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2397 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,397 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and fit. The noise cancellation is great even in a very loud room.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose Does it Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and long battery life. These replaced the older QC TOP OF LINE EARBUDS. MUCH BETTER THOUGH.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Hands Free Device and Music Listening

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality! Headset Use is Great for talking while using as a hands free device! Battery Life could use a little more, but continuous use for 6 hours of listening is not bad!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Choice if You Want to Spend the Money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These a great earbuds. I feel the price is a little outrageous given the comparative quality of other brands. These feel great in the ear and the immersive mode definitely delivers. Can't go wrong with Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound.... thats all!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, however, everyone I talk to over the phone has the complaint that the pic pucks up to much background noise. I have to switch from Bluetooth to hand-held in order to have a conversation. Also, after 7 months, I am now having connectivity issues. 90% of the time, I have to re-dock the ear buds in the case in order to connect to my phone. This started happening about 3 weeks ago.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rolando, I'm glad you're impressed by the sound quality of your QuietComfort Ultra Earbuds! If you're having connectivity issues, try rebooting your smartphone, as this can help stabilise the connection. Also try a reset of the earbuds, see here: https://bose.life/qcufr. If the mic on your earbuds is picking up too much background noise, try moving to a quieter environment, and make sure the mic holes on your earbuds aren't being blocked. If issues on calls persist, our support team will be happy to assist, see here: https://bose.life/3rykPZR. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with excellent sound. Charge hold for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this was a good buds. From the comfort, to the quality of sound, noise cancelling you'll be very satisfied. I gifted it to my husband and he loves it. He used to have the sports II buds and the other side just stopped working with just few weeks using it, but this one so far has no issues. They made a lot of improvements with this. I honestly wanted to get another pair for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quiet Comfort Moonstone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bose for the last 10 years. These are nice noise cancelling headphones, and if you can swing the price tag go for it. Be aware though they are easy to lose. Lately, which I only dealt with from this line and the prior rendition is a slight connectivity issue with my apple devices. Otherwise 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for my daily gym, jogging and workout.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I was expecting from Bose, good sound, comfortable and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is the best. Connection isn't perfect, but it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever, I work in a very loud environment, and these little guys block the noise very well. Switching from mode to mode it is easy and convenient. They are quiet when you need them to be and when you need to hear something like a conversation without taking them off, they are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, not ideal for small ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but honestly the fit is not good for small ears. Constantly slipping out. If I manage to somehow get a good seal, I can’t talk or move my head without them falling out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sanu, thank you so much for sharing your honest feedback, we truly appreciate it. We’re delighted to hear you’re enjoying the sound quality of your Bose QuietComfort Ultra Earbuds. At the same time, we understand how frustrating it can be when the fit doesn’t meet your expectations, and we’d love to help improve your experience.

      To help with this concern, check our support article at https://bose.life/48APdEG which will address your concern. Hope it helps!

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose so I shopped around and I got these earbuds. They’re my first in ear earbuds. I’ve had beats over the ear earbuds before they are comfortable. They stay charged easy to use. Totally awesome. Stop reviewing other earbuds and get these worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelation, great sound, & secure fit. Definitely needs muliti point connection, especially at this price range. App needs polishing to be more responsive, it's quirky

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect listening device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These nose cancelling ear buds are the greatest things on the market. I received a pair for my birthday and used them while flying…. I couldn’t hear a thing outside of what I was listening to. I logged them so much I purchased my wife a pair so she too could enjoy while flying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good but Bose can do better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually an improvement over the comfort 2s. Transparency mode is clearer and so is the sound. Still no multi point connection which is ridiculous at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Noise cancelling and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these earbuds to be very comfortable. Seems easy to use. Have not used them enough to check out all the features. I did find the noise cancelling to be very affective while flying on a 737, which can be a bit noisy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great For Workouts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Fit well in my ear and battery is long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bluetooth earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great , good fit, they work independently and when together block out background noise , I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, can't disable touch, clunky interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound, but lack a few essential features and aren't extremely intuitive. I'm planning to return them today because figuring out they're both missing a key feature I need for a daily use pair of buds and have clunky controls was a dealbreaker. They do not allow you to disable the touch controls, so if these are buds you plan to wear with anything that might so much as brush against your ears they're going to frustrate you. The app only connects to the buds if the case is open, and the buds are a little difficult to pull out and put back in. I discovered this after hours of frustration while trying to get them to finish installing an update that took 45 uninterrupted minutes on the app. Closing the case interrupts the updates and disconnects the app. The app tells you to insert the buds and hold the button down to make a blue light flash which doesn't seem to happen until you disconnect the buds from your phones bluetooth or when it finally makes up its mind what state it should be in. It's pretty wacky, I'm not about to do science experiments to figure out the state machines for their earbuds. Is the sound and noise cancelling pretty good? Yes. Are the features user friendly and intuitive? No. Who designs a modern pair of earbuds and doesn't allow for the touch buttons to be disabled? And who makes the app reliant on the box being open? Why does it take 45+ minutes to download an update? That's not a good design, especially not one worth $250 in my mind. I'm obviously paying for sound quality and not features at this point but I'd take lower sound quality over the frustration it caused me personally. I'm sure these buds have a target consumer. The sound is pretty great and the noise cancelling is effective. If you don't need to disable the touch controls and don't think you'll need to regularly change settings with your phone they'll get the job done. I just can't abide the missing feature and the fact I can't use the app without leaving the case open. (Including the several times I've connected to them on the app when it wasn't actually connected to my phone.)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Ultra Earbuds, Raishin! While I'm happy to see you've been enjoying the Bose sound and noise cancellation, I'm sad to hear that you're thinking of returning your earbuds.

      It's true that, on the first use, an update may need to be installed. This is so you can begin using all the latest features and enhancements of your earbuds. While the first update can take up to 45 minutes to complete, you can still use your earbuds while the update is underway. Please keep the earbuds out of the case during this process.

      Before you return your earbuds, I would suggest getting in touch with our customer support team. We can then also take a closer look at the touch controls that seem to be sensitive to the headgear you're wearing. We look forward to hearing from you, so we can establish what exactly is happening there: https://support.bose.com/s/get-help-landing-page?language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose