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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2401 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,401 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up preordering this pair before they were released, something I generally never do, especially for something like headphones. However, it was a midnight purchase and i decided to roll with it, and I'm glad I went with it. They are hands down one of the best pair of headphones I've owned. The noise cancelling is truly amazing, flights or just walking around with them on. I have absolutely no regrets buying this set, and easily would recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds! Bass is great, they stay in my ear without falling out and the noise cancelled is good!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Terrible "upgrade"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not real happy with these. I traded in my original Quietcomfort earbuds that had much better noise cancellation and similar sound. These do have a much better fit but for the price I wanted more than a little better fit and am not happy I gave up better ANC. Comfy but not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Pretty good, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sounds awesome honestly. And it sticks to my ears vwrt well when running. However everyone I talk to complains that they can hear everything in the background louder than then can hear me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Samuel,

      We're glad to hear that you're enjoying the sound quality and secure fit of our product. However, we're sorry to learn about the issue you're experiencing with background noise during calls. This is certainly not the experience we want you to have. In order to address the microphone issue, please see our guide here: https://bose.life/3x768jg. In case the issue persists, or you would like assistance while troubleshooting, please feel free to reach out to our team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Awesome brand with the Bose sound quality you'd expect!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent noise reduction

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and fits in my ear perfectly. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best ear buds ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the best from sound quality to battery life. I would definitely buy Bose again.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Bose Ultra Comfort earbuds don' waste your money!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of buds, left bud stopped working at 2 weeks, I called Bose they said we will send another pair after i return old pair to them, 2 weeks go by. Get replacement pair, start using and had trouble with volume during calls, it is way too low, ambient noises make it very difficult to hear caller. Another issue I have is connectivity, the app disconnects from buds while app is open and buds in use, making changes in settings impossible. Called Bose again they walked me through troubleshooting, unable to fix. They said we will send you another replacement, again 2 more weeks go by. Same thing, vloume too low. I called Bose again, went through troubleshooting again no improvement, they said we will send another replacement, I said no more replacements I want a refund. The person said I have to talk to my supervisor, they come back with information, Bose earbuds are mostly designed for music listening not calls. I said to Bose I want a refund, their response was we cant help you because you didn't purchase from uc directly, Best Buy will need to handle refund. I drive to store on 3/6/24 about 4:30 pm to find them closed, there computers will down nation wide. Then I called Best Buy 800 number, explained my problem, their response is any returns are at store manager's discretion . I went to Covington, La store again this morning asking to speak to manager, the host how can i help you, I explained the issue to her. Her answer was I cant help you because Im past the return period and store manager has a zero return policy after return period. Now Im stuck with $270.66 earbuds they I cant use and Bose and Best Buy are passing the buck on each other. What ever happened to customer service, when companies use to care about their customers and make things right?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Paul, if you are experiencing difficulties during calls we do have recommend troubleshooting that can help, these can be viewed on our product support site: https://bose.life/3V0c0ES. We also have suggestions for issues with connecting to the app: https://bose.life/4c7cuiA. Should you need further assistance with services or replacements, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Mesmerizing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best with this price. I have tried many EarPods like Devialet etc this is the best for phone calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones but when working out hard the sweat will make these headphones slip out of your ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Aware on the construction work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommended I use them on my job and they don’t fall off and a perfect sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Some difficulty keeping them in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound great base and great quiet modes works very good with phone , tv and audio system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I was surprised at how long they stay charged. Also bought these for my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    On a par with AirPods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are comfortable and seem well made. Unfortunately for me, the ANC which I thought was supposed to be best in class, is the same quality as AirPods Pro 2. I was hoping for better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quite comfort ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work!! The noise cancelling feature is wonderful and there a few levels to it which makes them really worth the money for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my best earbuds I have ever bought. The sound quality is the best. If you’re a bass person like me go for it. I work in a manufacturing company and the earbuds don’t like sharp noise or ultrasonic noise that makes it not good to wear them when working. But otherwise I recommend them once again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling are awesome The charge lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with excellent noise cancelling and a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Second to none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does it again. Best ear buds on the market. Noise canceling, immersive audio, and the best sound quality.

    I would recommend this to a friend