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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2405 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,405 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    The worst connectivity ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the audio quality and sound modes between transparency and the noise cancelation modes. Base among other things are above Apple. However, you’ll drive yourself insane with the amount of connectivity issues. These things are the Russian roulette of connectivity. Need it to connect when a call comes in? 2/10 Need to connect for music? 4/10 Need both of them to connect? 3/10 Navigating easily between your laptop and phone? 0/10 I have had multiple instances where I have had to re-pair my device to get it to work. Sometimes I just give up and grab my Apple ones. If I could return it I wouldn’t think twice about it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the audio quality and different noise-cancelling modes of your QuietComfort Ultra Earbuds, Jonathan! If Bluetooth connection issues are occurring, then re-pairing the earbuds as you described is one thing to try. So too is re-syncing the buds and charging case, and rebooting your mobile device.

      As for navigating between connected devices, you can disconnect from your current mobile device by placing the earbuds in the charging case, or using the Bose app or your device's Bluetooth settings. Then, to connect to a different device, just use that device's Bluetooth settings. I hope this is useful!

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them every day I love them! The sound quality is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise suppression and great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best sounding ear buds. The noise suppression is so good it is spooky. I thought I had gone deaf for a moment. Then I hit play at the noisy gym and actually listened to the music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good earbud with good noise canceling. The peice was worth it, the only thing I dont like is that you cannot answer calls through them. Other than that, everything else is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the best I've ever had. Having said that, I'm not a fan of these reviews that everyone wants. It never use to be this way. I can still go to the grocery store and buy $300.00 of food and they never want my valuable opinion. If you have good people working for you then, you don't have to worry. This review is not intended for the public. I feel that im being forced to write it with a "minimum of 50 characters." I like Best Buy. I have purchased many items. If I'm being pressured into writing a review, I won't be shopping at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Earbuds Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome! The sound is incredible and the Quiet mode is so good I can't even hear my own footsteps or the sound of my faucet running water. Bose is the best!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Dont work as they should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one they had a static sound but I decided to give some time. Well its been a month and more issues started to happen; they disconnect on their own when I pause a video and try to start again. The static noise continued. They are going back as this is annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear of your experience so far, Sandra! The QuietComfort Ultra Earbuds have a "noise floor" (as do all earbuds with active electronics), but this shouldn't affect your enjoyment of the earbuds. Try resetting the earbuds or rebooting your mobile device - this can also resolve any disconnections. Failing that, our support team will also assist you. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Bose QC Ultra Earbuds

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the noise canceling on them it’s top tier. The audio is incredible but I wouldn’t recommend them for running or anything active.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Easy setup. Quality sound. Excellent noise canceling features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not cancel out noise unless both buds are in. This is not a good purchase for a professional truck driver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Michael Pugh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earbuds are the best earbuds I've owned. The noise canceling and sound are unbelievable.I tried a few earbuds before I purchased Bose and I'm so glad I tried Bose their the best by far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality music in ear buds so far for me !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good best ear buds best sounds you can hear everything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose for tbe win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the all black look, the feel in my ear and the sound wuality. Bot to mention, the noise cancellation is really good. Im a big fa of these wireless headphones and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good sound quality but does not last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after having the Bose QuietComfort II expecting an upgrade. While the sound quality is better than the predecessor, its physical quality is subpar and did not even last me three months. I use my earphones mostly to workout or for travel and take care of them, however just a month into owning them I changed the earphone cushion as instructed on the manual and the piece that keeps it in place had fallen off. Additionally, it has major issues when connecting to an iphone and will frequently disconnect for no reason or have issues finding your phone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Juan, I'm glad you preferred the sound quality of the QuietComfort Ultra Earbuds! However, I'm sorry to hear it was impossible to replace an accessory due to damage sustained to your product. Our customer support team would like to help here, so please contact us: https://support.bose.com/s/get-help-landing-page?language=en_US. Also, if you're having issues with connecting to your smartphone, I'd recommend rebooting the smartphone, and if that doesn't help we can take a look at the connection issues with you too. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best earbuds I have run across and I have had a lot

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these esr buds. He wear at the gym, very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. In my opinion these are better then airpods pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling, good audio quality. Overall good

    I would recommend this to a friend