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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,488 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever purchased. The noise canceling truly feels as if there is no noise around you. The immersion mode gives you that authentic theatrical feeling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling is great and the voice is also fine. just one thing not perfect, it can only connect to one device at a time, the headphone version can connect to multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb quality coupled with outstanding sound… great bass - easy to use. Bose quality at its best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift and have been thanked over and over. He raved about them and said they are the best earbuds he’s owned and has had almost every brand at some point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst connectivity ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the audio quality and sound modes between transparency and the noise cancelation modes. Base among other things are above Apple. However, you’ll drive yourself insane with the amount of connectivity issues. These things are the Russian roulette of connectivity. Need it to connect when a call comes in? 2/10 Need to connect for music? 4/10 Need both of them to connect? 3/10 Navigating easily between your laptop and phone? 0/10 I have had multiple instances where I have had to re-pair my device to get it to work. Sometimes I just give up and grab my Apple ones. If I could return it I wouldn’t think twice about it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the audio quality and different noise-cancelling modes of your QuietComfort Ultra Earbuds, Jonathan! If Bluetooth connection issues are occurring, then re-pairing the earbuds as you described is one thing to try. So too is re-syncing the buds and charging case, and rebooting your mobile device.

      As for navigating between connected devices, you can disconnect from your current mobile device by placing the earbuds in the charging case, or using the Bose app or your device's Bluetooth settings. Then, to connect to a different device, just use that device's Bluetooth settings. I hope this is useful!

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great buffering out noise. I use them for work calls daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect to call

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is excellent, especially with movie and music ,as many earphone in the market but this one is the best mic , no one complain s when i make a call they hear me very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound great but the controls ruin the experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these headphones so badly! They sound amazing and their noise cancelling is definitely better than the airpods pro. However, three things ruined the experience for me, and I just returned them to my local BB store: 1 - no multipoint, which make them a pain to use with more than one device 2 - unstable connection, very often I would notice the headphones go out of sync for a split second, and then sync up again right away. it's very glitchy and distracting 3 - worst issue I had with my pair were the controls, as soon as the cold weather hit this week, the touch controls failed a lot. The headphones started automatically switching themselves between anc and aware modes, to the point where they were unusable. I then decided to turn off the shortcuts in the app, to then see that the same issue of the touch controls started happening with the play/pause function. I cannot emphasize enough that this is a huge deal breaker for cold climates. I'm hoping that in the future Bose will get its act together and put out a competent pair of TW earbuds, as I love the brand and their sound quality. For now I'll just go back to my ok sounding airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's awesome to hear that these sound amazing and that they have great noise cancelling.
      The earbuds have Bluetooth 5.3 and connection range of upto 30 feet, so it is unusual to hear about an unstable connection. You can find guidance here to ensure a perfect connection bose.life/46mOBQg
      These can be used with different devices by disconnecting the first device and then these can re-connect to another previously pair device as they can remember upto 8 paired devices.
      There are steps here bose.life/3Q1jJje that you can take to ensure that the touch controls work their best.
      If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
      Thanks, Matt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality . But maybe little bit lose on ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I expected, great product that drowns out the surrounding noise with good quality internal sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially on my ears Love it would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! The noise canceling is incredible!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont work as they should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one they had a static sound but I decided to give some time. Well its been a month and more issues started to happen; they disconnect on their own when I pause a video and try to start again. The static noise continued. They are going back as this is annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear of your experience so far, Sandra! The QuietComfort Ultra Earbuds have a "noise floor" (as do all earbuds with active electronics), but this shouldn't affect your enjoyment of the earbuds. Try resetting the earbuds or rebooting your mobile device - this can also resolve any disconnections. Failing that, our support team will also assist you. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound it block the outside noise if you want to or not, it was a gift to my wife and she is in love with it, the only issue is that now she blocks me from talking to her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome tried 3 different JBL and few others these are better hands down only down fall is no wireless charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds provide the best sound. The bass is better than any other brand I have tried. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QC Ultra Earbuds provide outstanding performance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose delivers once again! These earbuds left me stunned at the improvements upon acoustics and bass all while making the earbuds more comfortable and customizable with ear piece adjustments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but hard to find for for ears to stay in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I ever had! Much better then Apples one! Completely noise cancelling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality better than any other brand I really recommend it

    I would recommend this to a friend