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Customer Ratings & Reviews

$239.00
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Comp. Value: $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2469 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,469 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wearing these at least once a day and they are one of the most comfortable earbuds I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent audio!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent quality , perfect to enjoy when you’re work out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancellation i’ve ever experienced, downside is people i communicate with while using them say they can never really hear me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm thrilled to hear how happy you are with the QuietComfort Ultra Earbuds' world-class noise cancellation! If people are struggling to hear you on calls, make sure the mic holes on the edge of your earbuds aren't blocked. Also, try updating your earbuds' firmware via the Bose app (and the charging case via https://btu.bose.com/). If issues persist, our support team will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get used to the Noise cancellation that’s how good they are. I’m impressed

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Spatial sound was good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but the sound didn’t blow my socks off. Disconnected from blue tooth. Overall it was good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling and great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great noise canceling ability along with clear and great sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not a great choice for me - especially for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not working for me. It has static at times. It is not a smooth switch as the later blue tooth technologies promise. And the worst part is that the ACN is completely not working for me. I am taking them back this weekend.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are not happy with your QuietComfort Ultra Earbuds.
      Before you return them, you might want to try some troubleshooting steps that can help resolve these issues. Please check this article: https://bose.life/4dKnseY

      For further assistance, don't hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was completely amazing and also its comfortable and soft when you have them in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best nose canceling on the market hands down. Air plane.. loud car... motorcycle. All perfect

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music for a workout. That’s all. If you want to make phone calls this will make it difficult to do so. They randomly disconnect too. Not compatible at least not with iPhone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kimberly,
      We're happy to hear that you've been enjoying your headphones whilst working out. We can confirm that the QuietComfort Ultra Earbuds are compatible with Apple products, sorry you're having some concerns with phone calls and connectivity, we'd be happy to get more details and assist you further, reach out to us via https://bit.ly/3UNtwsQ for assistance.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are working out great. The noise canceling function works fantastically.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding buds ive ever had. Ive always been looking for a great sounding ear bud and now o found it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Boss ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise canceling but when drive and talking the pther person hear a lot of back ground noises..

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound and noise cancelling performance of your QuietComfort Ultra Earbuds! If the person you're talking to hears a lot of background noise, try making a call from a quieter environment. Also, make sure your earbuds are oriented for the best mic performance, i.e. with the Bose logo pointed towards your mouth or chin. Our support team will also assist you, if issues persist on calls. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    quiet-comfort bose critique

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this product is great except that the longevity is short...after a few months they tend to have something go wrong with them. Whether 1 ear stop working, or static sound arises, and also where the ear-bud slips out your ear, you have to be very careful with them not slipping out...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello John,

      Thank you for sharing your experience with your QuietComfort Ultra earbuds. I am sorry to hear that you are facing some fit and audio issues.
      To make sure you are getting the best comfort and audio experience, please check our fit guide to know how to correctly wear them: https://bose.life/3uWVAlx
      Regarding the audio issue you are referencing, I would suggest factory resetting them as well: https://bose.life/qcufr

      Please contact us if you need further support: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not very user friendly and fall out a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Bose SoundSport earbuds for years and assumed these earbuds would be comparable. The fit is different. I’ve tried every combination of tip and wing and they don’t stay in very well. Additionally, the user interface with my iPhone isn’t intuitive. If I take them out to have a short conversation with someone I have to jump through hoops to get them to turn on again. The tap to play doesn’t work about 80% of the time. I feel like I have to keep my phone close for controls. I thought things would get better once I figured out the controls but it’s been over a month now.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Ultra Earbuds, Julie. If you're having difficulty finding a fit that's perfect for you, don't forget you can also try our alternate sizes (XS and XL) that are available separately, as well as running the fit test in the Bose app. Usually, putting the earbuds back in is enough to resume your music, but if this isn't happening and you're struggling with the earbuds' controls, please contact our support team, so we can take a closer look with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best earbuds he’s ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for a birthday gift for my husband and he raves about them. He says they are the best earbuds he’s ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear hearing aids all the time. These Bose earbuds are great to watch TV or my iPad. This way I don’t disturb other members of the family.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Anc is at its peak so the the Ultra lives up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the name, hoping I dont run into any connection issues down the road like Ive read but so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Vk1273

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is work really good the music is what i bought this for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another great Bose product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise canceling. The sound quality is great and love the features.

    I would recommend this to a friend