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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2407 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,407 reviews
  • Cons mentioned:
    Connectivity, Volume

    Rated 1 out of 5 stars

    Please Skip this One!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Mic Quality, Bad Call Volume, Inconsistent Bluetooth Connectivity. Huge disappointment from Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We’re sorry to hear the experience hasn’t lived up to expectations. We understand how important reliable connectivity and call performance are, and we truly appreciate you sharing your feedback. If you’d like help troubleshooting or exploring possible solutions, you can always reach out to our support team at https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, The sound it’s perfect, I love it ❤️❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are amazing except…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing honestly I tried to clean them with a keyboard duster and all I hear is static when there’s no music playing other that that I love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, made for big ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, but regardless of how many combinations of tip and wing pieces I try, they constantly fall out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the sound quality of the QC Ultra earbuds. If you are finding difficulty with the ear tips and stability bands that come with the earbuds. We do provide an alternate sized kit that include extra small and extra large sized ear tips and stability bands. You can view more on this via our website: https://bose.life/42FkfYP.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise quality was good but they cut out every 10 seconds i really ecpected more

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jalen,

      We're sorry to hear that you experienced audio cutouts with the earbuds, despite the good noise cancellation quality. If you haven't already, we recommend reaching out to our customer support team for assistance. You can use the following link to get in contact with us: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love my new Bose Ear Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Apple Ear Buds . Had to send back to Apple for replacement, I pirchased a Sony returned to Best Buy and gladly changed for Bose . For my use the Bose was perfect easly pared and out the door to enjoy music while I used a Weed Eater. Easly to comtrol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband, his second pair he loves rhem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good noise cancellation but static boise issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had decent noise cancellation but there was a static issue that could be heard despite only using the product a few time when listening to music

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best! The sound quality is amazing !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds of the world,I recommend it,good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOU WONT REGRET ITTT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG THESE ARE AMAZING... BEST EARBUDS I EVER OWN..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to replace in charger case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard too replace the earbuds back into the charging case. Apple has magnets too guide you. These should too. For the cost throw in a couple of magnets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better then my over the ear Sony headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Incredible and Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome audio for music etc...completely horrible for phone calls and meetings.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      HI,
      It is great you find music awesome through the earbuds. Please make sure the earbuds are correctly fit (https://bose.life/43wX5nJ) as it helps make sure calls are as clear as possible.

      Reach out to us (https://bose.life/contact) for further help.

      Nic - Bose Customer Support bose

  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good product

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because if i lose 1 earbud the other earbud will still work. If the product stops working on one side i at least still have the other side.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Avoid, do not buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price to quality just doesn't check out. Audio quality poor when comparing to what I was trying to replace. Non stop issues with connection. These clearly have problems with Apple connections. Two I phones and an I pad pro all have same connection issues. One of the phones has app installed the other does not. These seem to only be stable when paired to Alienware laptop however the audio is terrible.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mark,

      I am sorry to hear that you are not fully happy with your QuietComfort Ultra Earbuds.
      If you are still experiencing connectivity issues, please make sure your earbuds are up to date with their software and try to reset them, following these steps: https://bose.life/qcufr

      If you need any further assistance, you can always contact us directly: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling earbuds I have ever had!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beware these have a constant static noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud exhibits a persistent high-pitched noise, akin to that of a mosquito. Despite returning the initial pair and receiving a replacement, the issue persists. These earbuds are practically brand new, having been in my possession for only a few hours. While the active noise cancellation (ANC) feature is undoubtedly impressive, its effectiveness is rendered moot by the fact that any attempt to listen to podcasts or music at a low volume is marred by the aforementioned static noise. Although the sound quality is generally satisfactory, the aforementioned drawbacks make it untenable for me to retain these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! I'm happy to hear you liked the noise cancelling and sound quality of your QuietComfort Ultra Earbuds per se. Some customers might hear a faint, mosquito-like digital audio artifact when in quiet environments, not listening to music, and with ANC on high. This sound should be low in volume and is normal; our engineers have determined that it does not indicate a fault with the headphones. We hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Good but defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 pair of the bose ultra within a month. The left earbud kept going out. Would make stuttering noises and you couldnt hear anything. Before it messed up the sound was awsome and they were the best fit of any earbuds I’ve owned. Maybe it was just mine but after the 2nd pair went out i didnt wanna give it another try.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brent,

      Thanks for leaving your feedback regarding the QuietComfort Ultra Earbuds.

      I'm sorry to hear your left earbud kept disconnecting. That certainly shouldn't have been happening and I can appreciate how disappointed you must have felt especially after enjoying their sound quality beforehand.

      The good news is there are some troubleshooting steps you can try to remedy the problem. I'd recommend visiting this page to give them a try https://bose.life/4b5gtM0.

      If you continue to have issues, we're here to help. Please do not hesitate to get in touch with our support team. We'll be happy to help https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ……………,,,,……….,,,,,,………….,,,,,…….,,,,,,,,

    I would recommend this to a friend