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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2407 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,407 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds on the market. Good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great buds EXCEPT FIX YOUR EFFFING APP YOU LAZY FU

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I state my final warning, and review, here's the good: These things are amazing. Sound could be louder, but theyre great! My first pair were duds that i had to return, make sure you uave your reciept! ------- Heres the BIG downside... there are MANY connectivity issues which are WELL known by the bose community, where youll have to repair the earbuds, take them out, place them in the case, "reformat" them, over and over, etc. *** This is NOT an issue with the earbuds, but Bose's lack of desire to fix their FUDGING BUGGY APP!!! *** ITS BEEN AN ISSUE FOR MANY MONTHS AND BOSE REFUSES TO FIX THEIR FUDGING APP!!!!!! FOR A 300 DOLLAR PREMIUM ITEM THIS IS ABSOLUTELY IRRESPONSIBLE AND SHIRTY OF THEM!!!!!!! But aside from that (but lets be real. Its a HUGE issue and entirely something that they can fix, but refuse to because Bose is absolute dogshirt. (Replace "fudging" and "shirt" with exactly what youre thinking) If they fix the app, i wholehartedly recommend the product. Otherwise. Nope. All because Bose is a horrible and scummy company thay refuses to fix their app, which is absolutely assinine for a premium product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Devin, I am glad to hear that you are really enjoying the QC Ultra's sound quality and functionality. We appreciate your feedback regarding the app and it will be made note of for future updates. I recommend that you sign up to the mailing list via our website to ensure that you are up-to-date with all the latest news and announcements for our product ranges.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds are awesome! I had a different brand and not the same as these Bose.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not in Bose tradition at all!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are NOT an upgrade from Quiet II!. These have no battery life and won't pair with anything. I got it FINALLY to may phone but tried to move to IPad and no luck. Did everyting possible. Reset equipment, unpaired from phone, EVERYTHING suggested from customer service to no avail. I'm sending these crapy earbuds back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds, Greg! The battery life is 6 hours if Immersive Audio is off, 4 hours if it's on, and a fully-charged charging case will supply 18 further hours of charge. As for the pairing issues, if all troubleshooting hasn't helped, then please contact our support team to have your product exchanged: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is amazing, but the sound quality is not as good as the Sony X5

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the noise cancelling of the QuietComfort Ultra Earbuds, Omar! We're proud of their audio quality and Immersive Audio options; however, it is true that each customer's audio tastes are different. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Extraordinary!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again bose has surpassed my expectations. Just when you think that there's nothing more that could be done.bose raises the bar and does the impossible!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Buying high end with wish or temu microphone crap.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music and noise cancellation. But when I buy head phone I buy them for all features. These headphones work great I would give them an amazing review but I need everyone to complain about this because it’s the number one thing. We all spend time in our phones some of us out money into the best of the best but Bose did great on majority but if I’m paying 350 dollars for this product with warranty they need to put what you pay for them in it. Sound is great noise cancellation great but the mic when you talk to anyone no one seems to understand you. Come on I paid 300 dollars you seem to get your microphones from wish or temu. Honestly it’s insulting you guys but such a bad microphone in it. I bought hands free for a reason fix this issue. It’s so annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound and noise cancelling of your QuietComfort Ultra Earbuds! These earbuds are designed to enable crisp and clear phone calls. If you're experiencing issues, make sure the mic holes are not blocked by the stability bands (or anything else). Also ensure your earbuds are being worn properly, as proper fit and mic angling is key for top performance. If our support team can assist you further, please get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like item returned it did not fit snug in my ear and talking to someone on it could barely hear me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      In order to get the best comfort and audio experience, please check our fit guide for the QuietComfort ultra earbuds: https://bose.life/3uWVAlx

      Contact us if you need further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds fade the bose labels off them when using them a couple of times.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, and we're really sorry to hear that the Bose labels on your earbuds have started to fade.

      This issue may be related to wear and tear, and we’d like to look into it further. If you could please send us a message with your proof of purchase and photos of the earbuds, we’ll be happy to assist with a warranty evaluation or replacement options if applicable.
      Here's the link: http://bose.life/globalsupport
      Your feedback is important to us, and we’re committed to making this right.

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Earbuds are the best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have ever purchased. You will not be sorry you picked these up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones Get allot of use out of these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope dope dope yoh should buy some pretty dope pretty dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my daughter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet Comfort is Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. I use them for work and play

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trouble with connectivity with my IPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay connected. When they are connected, the audio is choppy and it disconnects most of the time.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your feedback. We apologize for the trouble you're experiencing with your QuietComfort Ultra Earbuds. We're here to help and can assist with troubleshooting. Please click this link to contact us directly for further support. http://bose.life/globalsupport

      Marlo - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Replacing after 9 months of moderate use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these strictly and solely to sleep at night as my husband is a loud snorer. After 9 months of moderate use, the button to toggle between modes (quiet, aware, etc.) is unresponsive 90% of the time. Also, the case stopped charging. I have used these on a few occasions for video/phone calls, and am told the background noise is minimal but the sound quality is terrible. For what I paid, these should really perform better. Two stars ONLY because Bose has great customer support and are replacing these because I am still within the 1-year manufacturer's warranty.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mel, I'm sorry to hear that you're unable to change modes on your QuietComfort Ultra Earbuds most of the time, and that the case no longer charges. Please note that the QuietComfort Ultra Earbuds are not specifically designed for sleeping purposes, and that using them for this purpose may have caused them some damage. I am, however, happy to hear you've been offered an in-warranty exchange on the buds. Please get back in touch with us if there's any further assistance we can provide. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Earbud breaks months after warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds really sounded great until a year later, the left earbud made a loud pop and stopped working. The pricing is absurd knowing that these lasted a year. I wouldn't get these for long term

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Anderson, this is definitely not the experience we want you to have with our Bose QuietComfort Ultra Earbuds. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you.

      You may go to: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great and that’s exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are my most favorite ear buds ever so far!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful sound when it works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I only gave them 4 stars because they occasionally have random volume increases/decreases. The same thing happens with my Bose Earbuds

    I would recommend this to a friend