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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,407 reviews
  • Rated 5 out of 5 stars

    The beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones...perfec for the gym .mmmmmmmmmmm

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and anc was great when they worked properly. Touch controls would go out of wack and switch anc on and off. Earbuds would disconnect constantly. Really dissapointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rick,
      It's great you love the sound quality, and ANC of the earbuds. It is surprising you're having an issue with the connect, please try the steps here https://bose.life/46mOBQg to see if they help. Please also make sure the surface of the earbuds is free from any skin oils, and/or moisture to help with response.

      Please also contact us https://bose.life/contact for help as we'd love to help you enjoy the earbuds.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quality earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy online ordering and locker pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great online - pickup in store experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as expected- ready for store pick-up quickly - pleasant store experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds with noise cancellation, best i had so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that perfect gift for my husband he love Looks and heart fantastic I recommended

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound when they connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have fantastic sound but they struggle connecting to my apple products. Its very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dennis, We are glad to hear you are enjoying the fantastic sound of the Bose QuietComfort Ultra earbuds.

      If you are having issues with connections, the Bluetooth device might not connect to your earbuds if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, and then try connecting your earbuds once more.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Fit is not good enoug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price with less feauture. While comparing with sony xm5 bose doesn meet

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Suraj,

      I am sorry to hear that you are disappointed with the QuietComfort Ultra earbuds.

      If you want to know all the features available in your earbuds, we recommend installing the Bose Music app and connecting your earbuds. Also, please make sure to keep your buds up to date so you're sure to have all the newest functions.

      If you have any questions, you can always contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      -Lau (Bose Customer Support) bose

  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an apple girlie but these are AMAZING! I am so impressed everything about them is a 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eat h

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing I never had one this before and I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect except one thing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing and so comfortable I will purchase again when I have have more the. 1 device connected at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the sounds giver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best gift provided to my nephew who just graduated high school, and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my daughter wanted for Christmas. She loves Bose and the color Best Buy offered

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Beware: big issues and no proper support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're up for terrible customer service and support, and a possibly defective product right off the bat, these are it for you. I was looking to replace old earbuds and did my research and was so excited about these. The fit was a bit awkward but I made it work. But then the right earbud stopped connecting and stopped charging. I looked online and apparently this is a very common issue. The only solution support was able to give was for me to ship them back first, and then they'll ship me new ones... but the kicker is that the turnaround time is 3-4 weeks. I use headphones for work and travel a lot and need these to be able to do my job. The worst service and quite frankly. the worst headphones I've used in a long time. Just beware of how inflexible their help is.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your poor experience with the QuietComfort Ultra Earbuds, Irina! With a product exchange, it's true that the old pair needs to come in to us before the new pair can be shipped out. As for the connection and charging issues with the right earbud, neither of these issues should occur, but if they do then there are various things you can try. Resetting the earbuds themselves, and also rebooting your connected device, can help stabilise the connection. Also try a different charging plug and cable, in case the one you've been using is defective or supplying insufficient charge. Lastly, our customer support team will be happy to provide further assistance if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all they connected easily to my iphone 16 pro but when i put then on my ear one wouldn’t connect then the other when they connected they sound really low even though the volume was on high. I used them on a flight and while listening to music a claping noise was heard on the background. Regret buying these they are awful.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jose,

      Thank you for sharing your experience with the QuietComfort Ultra earbuds.
      If you are still experiencing connectivity issues, please try to factory reset the earbuds in order to clear any state error. You will find the steps here: https://bose.life/qcufr

      If you need further assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New ear buds are great. The Ear buds we had to replace were terrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son Loves Them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son absolutely LOVES these buds. His friend recommended them since his one of his ipods gave out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Intervention Tutor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is not as good when talking outside, it's supposed to have ambient noise to help with background noise

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback. The noise cancellation is designed to adapt to different environments, but we understand it may not meet expectations as the listening experience and preferences are personal. If you would like to discuss this further with our team, please reach out to us via this link: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    My cackatoa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use in the kitchen when taking breakfast and lunch

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose Quiet comfort ultra.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase of these earbuds had to take them back within a week. They did not work properly. Connections were an issue. Sometimes it would just disconnect from my phone altogether. The sound quality was good. However, they need to fix their connectivity issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James,

      I am sorry to hear about your connectivity issues with your QuietComfort Ultra Earbuds.

      If you are still experiencing these issues, please contact our team so we can look into this and find a resolution with you. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose