Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10864372
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
workers well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.defiantly does not have the connection problem as the last model. When I use this for concerts dulls the music too much.
I would recommend this to a friend- Cons mentioned:Connectivity
great hardware. firmware 4.0.20 RUINED them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of these that had firmware that was a year old or so, and they worked great. I loved em. But I made the mistake of letting the Bose app update them to 4.0.20 which TOTALLY BLOWS. After that connections were a nightmare. Stuck in loops, playing crackly noises, not being able even manually switch devices. I suspect if you ONLY use these with your phone, and never try to pair them with something else, you might be okay. Apart from that, consider yourself warned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michael,
It is strange that you've had trouble after the firmware update. I'd recommend making sure that you resync the connection of the earbuds together by placing them in the case and ensure they making a good connection with the charging pins. Then keep the case closed until the case lights stop flashing, and only remove one earbud from the case and it in your ear before removing the other earbud. I'd also try the other steps available here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka0Pb0000005158IAA&language=en_US
Or reach out to us, as we'd love to help you with the earbuds: https://bose.life/contact
Nic - Bose Customer Support
- Cons mentioned:Connectivity
Avoid these at all costs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their phones are terrible. They make clicking sounds in your ears along with they drop connection frequently.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience, we’re sorry to hear about the clicking sounds and connection issues you've encountered. The good news is that these types of issues can often be resolved with a few quick steps.
To help restore stable connectivity, we recommend checking out our Bluetooth® troubleshooting guide: http://bose.life/3VMWiw8.
For help with eliminating unwanted sounds, please visit: http://bose.life/3IDLLjV.
We’re here to make sure you get the best possible experience with your Bose product.
Daisy - Bose Customer Support
Nice improvements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that you can use these buds individually...not like the precursor that had to have the right side connected
I would recommend this to a friend- Pros mentioned:Sound quality
The worst in phone calls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For any streaming video/audio they are wonderful and the noise cancellation is above and beyond but when it comes to audio on a phone call its just so bad, i checked all my settings, updates, and compared to my old jabra elite active 75t or bose soundsport free using the same volume settings just not worth it, so I returned them.
No, I would not recommend this to a friend Beautiful System, upgrade over Apple Airpod Pros
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We both run distance on both road and trail. Love the noise cancellation / "Loud" sound blocking feature these have. We were surprised that we had found something we liked more than the Airpod Pros.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear bud headphones that work perfectly and allow easy listening as well as communication.
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed in Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the earbuds are great is a quite area. If you have any background noise its hard to hear even at 100%. The phone calls even worse. The person on the other end had a hard time hearing me due to the background noise. due to my job i need to hear and be herd when on the phone so i had to return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you decided to return your QuietComfort Ultra Earbuds due to audio issues during phonecalls.
If there is anything we can assist you with, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Sony earbads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. I used Sony before but this headset is better. Only issue is it does not change to multiple device automatically, you need to change it manually. Overall great headset
I would recommend this to a friendGreat...but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, but my right earbud just gave out. Will be exchanging for a new pair. Will update if it does it again.
I would recommend this to a friendGreat earbuds !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As any other Bose product, it performances outstanding
I would recommend this to a friendExcelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente me encanta perfecto me gusta bien che veres
I would recommend this to a friendEat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent my son loves it this is his 2nd pair cause he loathe other pair he has
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bows earbuds are the best, this is my second pair I’ve owned
I would recommend this to a friendWorth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re Bose, I haven’t had a bad experience with any Bose product I’ve ever owned.
I would recommend this to a friendOk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better from Bose. Have had two sets as I had to get a replacement for a speaker messing up. Both sets the left ear falls out consistently. Only left. Overall decent.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here https://bose.life/4fH0TXX to ensure a perfect fit for your earbuds.
Thanks
Mike - Bose Customer Support
- Pros mentioned:Sound quality
$300 for this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally not even connected more than 5 times. After the 6th time and every time after, the right earbuds internal microphones used for noise cancelling failed. It sounded like someone was "blowing" into the microphone and I could not fix it through any of Bose's troubleshooting recommendations. Horrible QC for headphones that are this expensive and "high end". I upgraded my 1st gen Airpods Pro to the 2nd generation and that was a better investment than these "Ultra" earbuds. Great noise cancelling though. I'm just glad they broke after 1 day so I could still return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Marc,
It is great you enjoyed the noise-cancelling highly unexpected that it would stop working, and I understand you returned them because of this. Should you decide to try the earbuds again. I'd suggest making sure that you're not in in aware mode by following our guide here https://bose.life/3N0Sbsh and check that the shortcut https://bose.life/49SWXSp is not being pressed. Please also contact us https://bose.life/contact, as we'd love to help.
Nic - Bose Customer Support
Ear buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ear buds but there is noise the ear buds seem to absorb the noise which makes them saturating sound
I would recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience. We're glad to hear you're enjoying the earbuds overall, but we understand how unwanted ambient noise can affect the listening experience. We'd love to help troubleshoot or adjust the settings to improve the sound quality for you. You can reach out to our teams for further assistance
Kind Regards,
Eric V. - Bose Customer Support
Worked great at first… not Best Buys fault.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fantastic for the first few weeks. Days after the return/exchange cut off, one of them died. Contacted Bose and have gotten the runaround on getting a replacement. Won’t buy Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Thomas,
I am sorry to hear that your QuietComfort Ultra Earbuds have stopped working, but glad you were able to receive assistance after contacting our team. If you have any questions or need any further assistance, you can always contact us again: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Cons mentioned:Volume
Low while on a call
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music wise amazing but when you’re on the phone call it’s really low.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Rebeca,
Thanks for leaving your thoughts on the QC Ultra earbuds. Music volume and call volume can sometimes be separate on your paired device, so you want to make sure the volume is turned up on the device for the calls as this could be why you're experiencing low volume. Please refer to your phone's user guide for instructions on how to adjust this.
Jeff - Bose Customer Support