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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2407 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,407 reviews
  • Rated 5 out of 5 stars

    Earbuds quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good discount on black Friday, the immersion mode is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging wireless and too expensive needed better sound

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best kjejdjjdjjejjjjjjjjjjeoenownwken8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved these for the first few days, but then the right earbud started making a very loud static hissing noise. Thankfully bose is sending me a replacement pair :)

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Buy Sony or Sennheiser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE step back from previous gen. The BT works poorly and their connection to each other is worse. Sound quality took a backslide and the new immersive audio sounds like youre in a huge metal can. JUST BAD

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear you were so disappointed with your QuietComfort Ultra Earbuds, Brandon! If you're experiencing Bluetooth issues, try rebooting your mobile device, as this can help. The sound quality featured on these earbuds is of the usual Bose quality, so given how you've described the Immersive Audio experience, it could be that your pair isn't working properly. Please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Disappointed with Bose warranty policy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just contacted Bose regarding my headphones that stopped working after less than a year. To my surprise, they told me I would only receive a refurbished replacement instead of a brand-new one, and not even in the same color I purchased (I bought blue, but they said I’d get white). I still have my original pair with me, and I’m very disappointed with how Bose handles warranty for such an expensive product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Huynh, thank you for sharing your feedback, we truly appreciate it. I completely understand your concern about receiving a refurbished item as a replacement. Please be assured that every refurbished product undergoes thorough testing, cleaning, and restoration using genuine Bose components. It includes all the accessories you'd expect from a new item and supports sustainability by reducing waste.
      Regarding color options, we offer only basic colors for replacements because vibrant or nature-inspired shades (like Ice Blue or Midnight Violet) are typically limited editions and not maintained in our replacement inventory. That said, we’d be happy to explore alternative solutions with you. Feel free to send us a direct message at http://bose.life/globalsupport, and our team will gladly assist you in enhancing your listening experience. Kurt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 cant eveb conpare. Raised the bar. Legendary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound is amazing. That’s what my husband said.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband as a gift. He had an older set very old plus they were refurbished. I told him no more he needed something good he deserves it. He loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service always thank you highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for almost two months. All of a sudden they won’t charge anymore. Good ANC and quality sound but very unreliable. This was my 2nd try with these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, terribly disappointed to learn that your buds are no longer charging. I'd encourage you to check the charging case and the buds to ensure the contact points are free of debris/damage/corrosion. I'd also suggest trying a different USB cable and charger to see if that helps. Still not charging? Please get in touch with our team for further support https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but battery life not good compared to other ear buds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good pair of headphones. Only negative is when your making a call, the mic is not that good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but not for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth $299. Bose are wayy better for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Shouldn’t Have Purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s only one thing that I like about this product and that’s the noise canceling. Besides that I wish I had the option to try before buying. Because they were opened and used for a week, I wasn’t able to return them. Wasted $275 plus the tax….

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you're only enjoying the noise cancelling of your QuietComfort Ultra Earbuds! If you've been experiencing any technical issues with your earbuds, I would recommend contacting our customer support team, as the team will be happy to assist you and help you get the best out of your earbuds. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Didn't last long

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them for about 6 months before one of the ear attachments completely broke off. Luckily, I had the protection plan on them and Best Buy replaced them for free!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brianna, I'm sorry to hear one of your QuietComfort Ultra Earbuds came apart. This shouldn't happen within 6 months of use, and I am happy to hear that Best Buy exchanged your buds for free. If you do have any further questions, our support team will also be happy to help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Sound Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an issue with the sound in the left earbud. It’s not very clear in sound.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, and thank you for your review.
      I am sorry to hear you are having issues with your left earbuds' audio, so we can assist you with this please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it’s such a good product to have. I bought another one for my husband birthday and I am planning to get another one for my daughter’s birthday next week.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Black Ones Have Sound Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awful. This does seem to be a problem only with the black ones after I did some research. Unfortunately have to return for a different color.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones for my boyfriend and he loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I’ve ever bought amazing features!!!!

    I would recommend this to a friend