Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10932890
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.
This summary was generated by AI based on customer reviews.
Don buy this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don buy this product, the right side earbud not touching the charger connectors, now I have one side ( left side) working only
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jose, sorry to hear about the issue you're experiencing with your QuietComfort Ultra Earbuds. We completely understand how frustrating it can be when only one earbud is working due to charging issues. No worries, we’re here to help! To get started, please check out this support article, which may help resolve the issue: https://support.bose.com/s/article/bose-quietcomfort-ultra-earbuds-will-not-charge?language=en_US. If the problem persists after completing the steps, feel free to reach out to us directly using this link: https://bose.life/3rykPZR. We’d be more than happy to assist you further. Klariss – Bose Customer Support.
- Cons mentioned:Connectivity
Long time Bose buyer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone Bose for a long time, but not anymore. I’ve owned two of these (returned the first one for another). Both of them frequently glitch, as if they are trying to switch between stereo and mono, which is a disappointment. It also seems like the earbuds sometimes have difficulty maintaining contact with the charging pins. I’ll use them after they’ve been plugged in only to see that one of them has 0% life. Could not be more disappointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ryan, I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds! If the connection/audio isn't consistent, try rebooting your mobile device, and also try the earbuds with a different device to compare performance. However, if the earbuds are not charging correctly on the case pins, our support team would like to take a closer look. Feel free to get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Online order
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering online with fantastic. To you and very convenient pick up at the store
I would recommend this to a friendLove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my dad and he apparently loves them. He was nothing but good things to say about them
I would recommend this to a friendgreat earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best ear buds that my mom wanted her own. so bought her some lol
I would recommend this to a friend- Cons mentioned:Connectivity
Sad state for quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This being a recent product from Bose I expected sublime excellence in sound and overall product quality. Yet again...Just another disappointment. At max volume during phone calls, voices would come across as a whisper. Then I would have people tell me that I'm echoing in their phone. The device would disconnect when switching applications and not work as headphones when needed most. The app that drives the headphones is a failure at best. The adaptive eq resulted in no difference in sound when adjusted.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the QuietComfort Ultra Earbuds. The problems you've described here - the quiet voices, echoing mic quality and app issues - are certainly not normal. Your local customer support team would like to go through these with you, to see what solution can be provided to you here. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime its always a good investment on Bose electronic items. I am totally happy with this buy.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not a good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality good but they suck they disconnect quick then takes long to reconnect to your phone. Too much money for the quality
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's really great to hear you feel the sound quality is good on these earbuds. These earbuds use Bluetooth 5.3 and have a connection range of upto 30 feet (9 metres) Follow the steps here to ensure https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bujjAAA&language=en_US you get the best connection.
Thanks
Matt - Bose Customer Service
Questionable build quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked well for 13 months then one earbud developed loud static white noise. I did a lot of troubleshooting to include resetting Bluetooth and updating the Bose application on my Galaxy device. Its a shame these headphones died so quickly and I will be looking at other vendors moving forward. At an over 300 dollar price point its just not worth to stick with Bose.
No, I would not recommend this to a friendElizabeth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elizabeth at your Best Buy in Billings, MT. Was great to work with an amazing customer service! Thank You Elizabeth!
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si happy, aleayyBest Buy, Best price, Quality, Bose for me for years and years, thanks Best Buy!
I would recommend this to a friendGreat for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great qu Great price no problems with product ,i like them
I would recommend this to a friendBose ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great when they switch up the ear bud sizers. Doing the sports test today.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, I had earphones before this but nothing like this ones.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best set of headphones I’ve ever purchased! Grateful for Best Buy and their product they sell.
I would recommend this to a friendBest Bose Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have and you will not regret it . The cost is high but worth every dollar.
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn’t great seems like they don’t last 6 hours
I would recommend this to a friendBrand response from Bose Support
Posted .We appreciate your feedback! Battery life can vary depending on factors like volume level and noise cancellation settings. If you're consistently getting less than expected, try checking for firmware updates. If the issue persists, our support team would be happy to assist!
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Connectivity
Bose for the money n name at this rate I’ll never
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection issues are terrible. Sounds needs more EQ balance verity. Very sad for the price n name. No wireless charging. Way overpriced, Should be valued around $60.00 only.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello James, I am sorry to hear the EQ isn't quite up to your expectations, but within the app you do have the option to adjust the levels yourself or pick from one of 4 presets available.
If wireless charging is something you need we do sell a case that allows wireless charging, this can be found here https://bose.life/48wkNm4.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Cons mentioned:Connectivity
Bose headphones quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones seem to cut in and out, one headphone comes in clear then the other cuts out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear about these cutouts, Justin! Rebooting your smartphone (or other connected device) can strengthen the connection to your QuietComfort Ultra Earbuds. If issues persist, please contact us for further technical assistance. Regards, Fiona M. - Bose Customer Support
Fit Issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find a good fit. I tried all the different sizes. Headphones still occasionally slip out.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products. These earbuds come with the option for 3 different eartips sizes, and stability bands. There are steps here bose.life/4fH0TXX to ensure a great fit.
Thanks
Mike - Bose Customer Support