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Customer Ratings & Reviews

Your price for this item is $235.00

Customer reviews

Rating 4.3 out of 5 stars with 2446 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,446 reviews
  • Rated 5 out of 5 stars

    Immerse into Your World

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so nice, they connect seamlessly, the immerse mode is fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY for Android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Bose wireless earbuds and the most expensive BUT these are by far the worst! They sound good when they work. But it's CONSTANTLY disconnecting and when it's connected it's CONSTANTLY dropping audio for a second or two. It's really frustrating and will be the last pair of Bose I buy. I wish I would've used them more during the return period because I would've returned them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Bryson,

      Thanks for your feedback regarding the QC Ultra Earbuds. We're sorry to hear about the disconnection and audio drop out issues that you've experienced when using them. We want to assure you that the product is fully compatible with Android devices, and that there may be other factors besides the OS that could be contributing to the problem.

      This page will give you troubleshooting options you can try to remedy disconnection issues: https://bose.life/4b5gtM0, and this page will give you some tips for audio dropouts https://bose.life/3Stmrz0.

      If you continue to have issues, or just need some assistance/guidance, do not hesitate to reach out to us via https://bose.life/3ET4mCs. There are a number of ways you can get in touch and our team are more than happy to help!

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Only the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good......... . ...... . ...... ......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs longer battery life but over-all a nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality & performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth spending more to get the best!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these to take the place of my air buds but didn’t happen! Great for music, bad for everyday business calls to me!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you were impressed by the music quality offered by the QC Ultra Earbuds, but we're disappointed to hear they didn't work out for your business calls, especially as you were hoping to replace your AirPods.

      The microphone technology in our earbuds are a result of years of innovation so we'd love to learn more as to why you found them bad for calls. We're constantly working to improve our technology, and your input is valuable in helping understand better how we can offer you the best experience. Please feel free to reach out to our team if you wish to provide further details https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work a wonder didn’t disappoint will purchase some more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose 3rd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazin product.works great easy to connect and very elegant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product for the money. Bose continues to improve their products

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charging malfunctions on the best earbuds around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bose quiet comfort headsets since their first iteration, and I was wildly disappointed to be met with rampant charging malfunctions, which avail the headsets to me about 30% of the time. The headsets are supposed to charge in their charging case, but fail to do so a vast majority of the time. Other times they will charge, but then lose charge as rapidly as if I were using them. I cannot imagine this is intended functionality, but it is an astonishing oversight regardless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you've been a Bose user for a long time, and thank you for choosing to continue that journey with the QC Ultra Earbuds.

      I'm very sorry to hear you've had issues with charging. That certainly isn't normal behavior for the earbuds. You can find troubleshooting options here https://bose.life/3GVhXLb which may help resolve the problem.

      Still having issues, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Already had a pair. Brought these for a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as impressed as I thought I would be. It could just be me but the noise canceling doesn’t seem to be as affective on phone calls verse listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Derek,

      Thanks for leaving your review of the QC Ultra Earbuds.

      When you receive a call, the earbuds remain in the current noise cancelling mode but Self Voice is activated. Self Voice helps you hear yourself speak more naturally but you may perceive this as lowered noise cancelling as you can hear your voice. Surrounding sounds shouldn't be as audible.
      This should have no impact on the caller.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected this would be and then some. Great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    My boss don't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't working i have problem connecting all the time

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Teresa,

      Please try the following troubleshooting (https://bose.life/3XhJmQq). Or reach out to us as we'd love to help (https://bose.life/contact).

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat fornmy needs havent had any issue with them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only two months, the earbuds keep disconnecting from all my devices all the time. I reached out to Bose's customer service. Guess what, they ask me to pay more for an upgrade. If you have to buy these, don't buy from BestBuy, cause you can return them in 90 days only if you buy from Bose.com. Otherwise good luck. I will never ever buy anything from Bose again. Shame on them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback. We're really sorry to hear that you're having trouble with your QC Ultra Earbuds. This is definitely not the experience we want you to have.

      We're glad to assist you with this. All Bose products come with a minimum 1-year warranty, and if troubleshooting steps don’t resolve the issue, we can explore service options, including potential upgrades depending on your case. Regarding the Bluetooth connectivity issue you're experiencing, we can help resolve that by following these troubleshooting steps: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-reconnecting-a-bluetooth-device-that-you-have-already-connected?language=en_US

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my friend and he is very very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible Headphones with issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a few months and they are garbage when talking on the phone. They disconnect from Bluetooth more than usual. Now I will say the music is great when it actually works but Overall these headphones are crap. Please stay away until Bose fixes everything!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Erik,

      I'm happy to see that you find the earbuds great for music. The connection dropping is unexpected, and I'd suggest trying the steps here https://bose.life/46mOBQg to help with this. I'd also recommend the steps here https://bose.life/3rhLY3G for help with phone calls. You can also contact us https://bose.life/contact as we'd love to help you.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quiet comfort ll ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size fits better than previous quiet comfort earbuds

    I would recommend this to a friend