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Customer Ratings & Reviews

Your price for this item is $235.00

Customer reviews

Rating 4.3 out of 5 stars with 2446 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,446 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. Love how it blocks all outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they fit my ears perfectly. The charging case is secure and easy to hold in your pocket for exercising etc.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    The Best Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Bose product...great sound, sleek design. Simply the Best ear buds. I've tried 2 other kinds, nit as good as Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music good, calls…. meh..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great audio quality and equalizer settings for music and video. but lacking in audio quality for calls. i have to keep the quiet setting on, with the volume on it’s highest. the people on the opposite end of the call, say i have an empty room echo. hopefully call quality is addressed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Interrupted audio not worth $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and truly noice cancelling. Loved the sound quality on the ear buds but interrupted audio occurs randomly. Ear buds switch modes and interrupts audio and it won’t stop even after unpairing. It is very annoying when you are out on a jog. Not worth the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Interrupted audio not worth $$

      Hello, it's really awesome to hear these have great features and noise-cancelling. We always aim for the highest quality products, and its great you love the sound quality. You can find help here https://bose.life/4jqjKJ0 to ensure the modes work as they should.
      Thanks
      Mike - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great if you like to listen to white noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you put these on, you immediately hear white noise. Even in a quiet room, wearing these is louder than sitting in the room without headphones. I get that noise cancellation involves creating an opposite sound wave, but they need to figure out how to tone this down in quiet environments or at least provide an option to turn it off. That being said, If you are going to be listening to music whenever you wear these and you don't have any dead air like you do when listening to a book, or podcast or making a phone call, these have great audio and might be right for you. Tough to decide between a 3 & 4 star. Had to drop it to 3 because of the price. At $300, you should be able to turn off noise cancelling.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Patrick, thank you for your review, I am sorry that the QuietComfort Earbuds II haven't met your expectations.
      This is normal operation for this type of audio equipment and should only be heard in quiet environments, when not listening to music, and ANC is on high.
      you can view the steps to adjust your ANC modes here https://bose.life/3TGWlrK.


      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Qc II Ultra vs Sony WF-1000xm5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Sony buds first. It was like there was no noise canceling. Returned to Best Buy, exchanged for Bose ultra 2s... No comparison. Bose way better product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Don't even have to turn it to the max volume in loud environments. Best and loudest earbuds I've ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Small Issues Made Difficult Usage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these but lack of control over personalization settings and the finicky nature made them difficult to manage. While they provided great noise cancelling and good sound quality, there were 2 aspects that irked me so bad I had to return them: 1. the tap-to-play function was too sensitive, couldn't be turned off. music would randomly turn on and off / skip tracks. 2. low battery alerts were too loud, couldn't be turned off. I adjust buds often and don't like having my listening interrupted, so these 2 aspects were deal-breakers for me. But maybe to others they wouldn't care as much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better earphone update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort,style and quality of sound.better noise canceling. What more can I ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever owned. I work outside with heavy loud equipment and they tune in all out beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not good for phone calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic noise canceling and sound output. However don't expect your friends or family to hear you if making a call. People were struggling to hear me when I was in a quiet room! Forget about being heard in a busy area like a shopping center or airport. If you are only using these for music and to block sound then these are the buds for you!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mike,

      It is great that you love the fantastic noise-cancelling and sound of the earbuds. It is odd that the microphone is having trouble picking up your voice for calls. Please make sure that the earbuds are correctly positioned in your ears when worn, as incorrect positioning would affect voice pick up on calls. We have a guide to follow on our website: https://bose.life/3D6PTWv
      We'd love to help as well, so please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Quite. Comfortable. Everything I thought they would be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quiet comfort 3’s

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I sleep next to an extremely loud snorer and the quiet comfort 3’s completely drowns out the noise. I love this product, I don’t know how I have lived this long without it. The only issue that I have had with them is they take a hair longer to connect over AirPods. Overall I would take these over AirPods any day. I love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is always a Big Boss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose product is the no.1 choice of all audio’s and can’t compare to other brand. There’s a lot of options out there but still you can be more satisfied with the sound outcome of Bose. I’ve been a customer of Bose eversince and always happy with all my purchased items. I will still be looking forward of any new Bose product in the future

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Most Awesome Earbuds Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two pair,and the noise canceling is so great once you put them in your ears you hear nothing but the sound coming through the earbuds,and immersive audio makes you think you are at a live concert,great job BOSE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They were returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i owned the original quiet comforts and love them decide to give these a try …i work at ford and it can get very loud on the assembly line , they have good cancellation but there was some sort of problem when on a phone call that made it where all the background noise would be super loud and kinda muffled . The originals are so much better in that environment. Im sure theyd work decently at home but im not sure how a call would be in say a crowd or busy restaurant.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Wesley,

      Thank you for writing your review of the Bose QuietComfort Ultra Earbuds. I am sorry to hear that you are disappointed with these earbuds, in comparison with the previous model because of an issue you are having during calls. If you still have the earbuds and wish to discuss this further, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the noise canceling feature while watching a movie on an airplane, worked better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound ive ever heard from a ear bud Bass is awsome Sound makes you feel like you are at a concert Wear them when im exercising

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    After 4 months of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, i have had these for over 3 months pros the noise cancellation is phenomenal now the cons( there is alot ) getting them to connect is not the easiest. The call sound is absolute garbage if im driving everyone complains it picks up everything. Charging- im having issues now where the buds wont sit in the case amd charge properly. For 300$ buds I expected alot more the airpod pros work 10times better than these buds

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey,

      It's wonderful to see that you find the noise cancelling phenomenal. The earbuds not charging correctly, and the calls picking up lots of noise can be resolved via the same steps. Please make sure that the stability bands of the earbuds are correctly aligned following our guide here https://bose.life/46mOBQg as incorrectly aligned bands can stop the earbuds sitting correctly for charging, and not correctly picking up your voice.

      Of course please do contact us https://bose.life/contact if you need further help, as we'd love to help you with the earbuds.

      Nic - Bose Customer Support bose