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Customer Ratings & Reviews

Your price for this item is $235.00

Customer reviews

Rating 4.3 out of 5 stars with 2443 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,443 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    low volume :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and clear, but very loud on calls, you can't hear the conversation. I have to disconnect and talk on the phone (I hear them with very little volume) a little difficulty when adjusting them to the touch. You can't do many things with your iPhone to improve connectivity (compared to my estphone bits) They are not so good for what they cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jose, I'm happy to hear you like the audio quality of your QuietComfort Ultra Earbuds! You mentioned that you're having issues hearing calls well, as things are too loud. This is unusual, so try a simple reset of your earbuds here: https://support.bose.com/s/article/resetting-your-product-quietcomfort-ultra-earbuds?isSessionCreated=true&language=en_US. If that doesn't help, then please contact your local support team, so we can take a closer look at all the issues you've mentioned above, with a view to resolving these. Thanks! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Expensive, Great for music, average for calls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These quite comfort ultra earbuds are phenomenal for music, with a good low end and some customization within the Bose app. Call quality id average, noise cancellation very good. If you prioritize music over calls, get these, but they are clunky.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Great Sound, Problems with Connections, no MultiPt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound is great, full and rich, the fit is good, better than the Quiet Comfort 2 earbuds. My problem is this, I work alot from Home and the office, I want the earbuds to hook up to 2 sources and or switch easily, we all know these don't have multipoint, the connection connects on one and changes back to a previous connected device like my Windows 11 laptop during the call, just getting to annoying, will keep trying until I give up and return them. How can you offer $300 top of the line earbuds without the multipoint connection capabilities??? I have the Sony WF-1000XM5 and the Jabra Elite 10, I had lost the Jabra 10's so I bought this one to try, luckily I found them 2 weeks later, both of these have multipoint and comparable sound and are more user friendly for multiple devices.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's so good to hear that you feel the sound is great, rich and full. These earbuds have bluetooth 5.3 and have a connection range of upto 30 feet (9 metres). You can easily change connections on the connected devices under their bluetooth settings.
      Thanks
      Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality sound bit doesnt stay in unless clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overtime, body oils build up on them even though you cant see the coat of oils it will fall out of your ear if you inner ears aren’t completely dry. This means if you start sweating even a little bit they fall out making this an expensive boo boo if youre doing some mowing or jogging around anywhere there are drains. Giving them a clean with a bit of ipa fixes this bit only shortly and temporarily. This problem was never present with the previous generation of ear buds. The soundsport free had ear lobe wings to hug the inside of your ear lobes and rarely fall out. A little suggestion for bose, please start putting those wings on your future products. Other than that one problem these ear buds are great. Connectivity is great, the bluetooth range is very good, the sound quality is excellent, and the connectivity with the apps are good.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brady,

      In order to get the best comfort and audio experience with the QuietComfort Ultra earbuds, please check our fit guide: https://bose.life/3uWVAlx
      It is also recommended to clean them from any oil or debris using a dry soft cloth, especially if you are using them when you do sport activities.

      If you need any further assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give the best sound. They fit tight in the ear and do not fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Buds ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version earbuds from Bose. They sounded great but, the left bud would lose contact and shut down. I saw the Ultras and noticed a change in the shape and decided to try them. Wow what a difference. The Ultras are far and away the best earbuds I have ever listned to. Great fit,superb comfkort, and awesome sound quality. They stayed in even when I fell asleep. Couldn't ask for a better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good earbuds bad charging case design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these earbuds when they worked. A month of owning them the right earbud stopped working. I only used them for work and was confused what was going on. Anyways long story short the charge case pin messed up and wouldn’t make contact with the earbud. Luckily I had warranty so was able to get a different pair. Ive owned beats, apple & jabra and these were by far the worst.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Bryan, it is great to hear that you are enjoying the QuietComfort Ultra earbuds. If you experience any issues with your earbuds, our technical support team are more than happy to assist you, feel free to contact them and they can help further: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earpods!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is the best I have heard. They fit great which never happens with earpods. I use them pretty much every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great mostly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an Upgrade from previous wired models. Even riding a zero turn lawnmower for hours is great for getting my music. However, the husband snoring in a king size bed and these DO NOT cancel his loud snoring!!! I don’t even know if there is a model that would give me complete silence while he snores! If anyone know please lmk! Have always been a Bose fan. It’s a no go with his snoring.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Renewed Faith in Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, sound and ANC! My son has been trying to get me to try Bose for years, but I love my Sony WF-1000XM5's. I still like my Sony's, but now I'm using both.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not fit tightly keep popping out other than that pretty good sound and lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    They actually stay in your ear!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds stay in my ear a LOT better than the Apple Airpod Pros. I would have to say that the noise cancelation is superb and the connectivity is great. Would highly recommend to anybody that loves to run and listen to music, as they won't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best comfortable ear buds found and great noises cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Left ear static noise makes these things annoying!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra earbuds have great sound - the bass is great (maybe too much!), the mids aren't super offensive (and can be scooped with in-app EQ), and the highs are clear and crisp. As far as earbuds go, these do offer a superior experience that I think would make most people happy. Active noise cancelling on these rival their headset counterparts and make commuting (I travel via the NYC Subway) a lot less painful. The earbuds fit well into my (smaller) ear canal and the seal is perfect. For all intents and purposes, these would be my ideal earbuds, more so than the Sony WF-1000 series earbuds. So why the 2-star rating? There's an incessant, annoying, and ever present hissing/static noise that comes from the left ear-bud, no matter how hard I try to fix it. I've tried resetting these ear buds, I've tried connecting to a different audio source, everything. I'm not sure if my pair of earbuds are specifically defective, but it I can hear it while listening to music, podcasts, you name it. This doesn't sound like regular "floor noise", but that something is seriously wrong with these earbuds. Doing a quick Google search reveals similar issues with this model specifically. I will be returning these today and going with the inferior Sony earbuds just so that I have something to use.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Luke, I'm happy to hear you like the QuietComfort Ultra Earbuds' sound! As you correctly said, the sound can be fine-tuned to your liking via the in-app EQ. It's also good to hear that you got on well with the earbuds' fit, and with the noise cancelling.

      As for the noise you've described in the left earbud, thank you for trying some troubleshooting. I can confirm that this sound is normal; you may be able to hear a faint digital artifact when in a quiet environment, not listening to music, and noise cancelling is on high. If you're also hearing the noise whilst listening to music, we can proceed with offering service; however, if the issue is still present on your exchange set, it will ultimately be down to the earbud’s design.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Bose sound, excellent immersion and aware features. For some reason the sound is not very loud for phone calls, which is pretty disappointing. If you have a suggestion for how to solve that, I would appreciate it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is an odd shape but the buds themselves are comfortable with stellar sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase overall I also have the 700’s and these have equal sound , amazing noise reduction, connect easily with the Bose app only thing that disappoints is the flimsy case definitely not made to last or to used in the real world. Battery in the case and buds has lasted a few weeks with every day usage off of one charge so far

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Better then ipods pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left airpods to get this and i feel i made the correct desicion. They sound better overall they super comfortable only downpart you cant see the case battery status. Over all great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, and they are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The best earbuds yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound and fit amazing. The connection is a little weak but overall they are great.

    I would recommend this to a friend