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Customer Ratings & Reviews

Your price for this item is $235.00

Customer reviews

Rating 4.3 out of 5 stars with 2444 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,444 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones, iffy software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones themselves are fantastic but the app is horribly buggy and I’ve had loads of connection issues because of it. If you can get it to work then they are amazing in both sound quality and cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    never again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have owned mine for not even an entire year. for the amount of money spent they are cheaply built. the lid to mine is about to break off due to frequent use. i even have them in a protective case. sound quality and noise cancellation are both great but the case is not made of well quality at all. would not buy again. back to airpods i go. they also randomly disconnect and connect to the device.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with the QuietComfort Ultra earbuds. I am glad to hear that you love their sound quality and ANC performance, but sorry you are not happy with the charging case built and that you are experiencing connectivity issues. If the issue still occurs, please try to reset them: https://bose.life/qcufr

      If you need any assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Black Friday Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are truly noise canceling! I bought as these as a Christmas gift for my husband, and he has really enjoyed them. He had me try them out. The sound quality is great, phone calls are clear, I can confirm his voice comes through great without a lot of the extra noise you usually get through ear buds. Now I want a pair of my own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose-QuietComfort Ultra TrueWireless Earbud Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the opportunity to buy the Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds in Black and Silver highlights a few days ago. As a longtime admirer of Bose products, his is my 2nd Bose Earbuds purchase because it has the noise-cancelling feature, which is simply "mind-blowing." The Earbuds are easy to connect as pairing them to any computer or mobile device is a synch!!! And most importantly, the sound quality is second to none as they are made by the world-renowned leader in music sound systems. Simply awesome!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Bought a couple of them over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great for music / Terrible for 2 way communication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose i will say hold there title when it comes to leading in sound quality in listening. There is very much needed work in when it comes to clear and efficient 2 way communications on the earbuds. Especially at the price tag. If you are looking for something when it comes besides talking (clear 2 way phone calls). Its a rates a 8-9. When it comes to communications it rates a 3-4 poor. Its all about what you are desiring, just for music great / noise canceling, but if your a person that needs it and uses it for communications it rates poor comparable to a pair of $30 ear buds. Personally i just traded mines in for galaxy 3 buds and saved over hundred dollars and i am satisfied so far with exchange.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience, and your enjoyment of our sound quality and noise cancellation performance! While we understand you've since returned your product, our helpful guide at https://bose.life/41z3yyT will help enable you to enjoy crystal-clear audio on phone calls.

      Kelly - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones that money can buy.Don't waste your money on apple.The sound quality is wonderful.The call quality is great.Best earphones ever i've had them for a couple of weeks now.I use them consistently.I've only charged them once

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great!..... If you don't need clear phone calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is superb, with only minor concerns with the Bose app only having a 3 band eq. They sound great straight out of the box so not much adjusting necessary. The noise cancelling is great as well. The phone call quality is awful, really bad. These are unusable if you need clear phone calls. Otherwise, great buds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Crisp audio

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a pretty good battery life and clear audio, you can hear every instrument individually and enhances your media experience, for the price i got it for i cant recommend it enough

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this sound.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a very big music listener. Home, traveling, work, working out, playing my video games. These earphones do wonders and have a crisp sound I enjoy. I will not put these down until there is an upgrade from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Terrible white static noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of these earbuds are something new. Upon use, it felt like they were going to fall out of my ears. I was going to change the rubber around the outside but then I started to hear a white static. I thought I was going crazy but it turns out, it's the earbuds themselves as I conducted a lot of audio tests. I would put them back in the case and the noise would cease only to resume again 10 minutes later. Did some digging and apparently, this is a persistent issue with these earbuds. The app is also a bit lackluster with a very basic equalizer. I expected a bit more advanced features. The noise cancelling is phenomenal but the constant white noise radiating from these earbuds is a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Crystal, thanks for your review of the QuietComfort Ultra Earbuds! It's good to hear you like the noise cancellation. It may be necessary to try different eartip and stability band combinations, in order to find the perfect fit. Once you have a good fit, the earbuds will sit comfortably and securely. As for the "white noise" you're hearing, a certain noise floor is normal in earbuds with active electronics. It should not be audible when you're listening to your music. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    New bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality. Fit right in my ears, and not too heavy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Truly Amazing In-Ear Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are truly impressive in-ear headphones as they produce a robust and deep sound that honestly should not disappoint anyone. They are a truly excellent option for anyone looking for a high-quality in-ear headphone pair where you are both moving quickly and still want quality sound. Bottom line, I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Save your money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Earbuds are utter trash, the clarity is on point, they bring the bass, and have great functionality. My main problem with them is they sell you a warranty on a $300 pair of earbuds and then if you lose one will not replace it. Never will buy another pair of bose or protection plans from best buy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Henry,

      I am glad to hear that you love their sound quality and functionality, but sorry to hear that you have lost one earbud. As the loss is not covered by the warranty, we can offer you a replacement at a discounted price.

      For further assistance, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphone.ls. I typically get JBL, Beats, or Apple, but I am so glad I chose these! Great sound and awesome battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Didnt last

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these for less than a year and am incredibly disappointed. Sound quality Excellent, lots of connection issues with bluetooth, now earbuds are crackling/popping in my ear, like my older bose did, except those lasted 3+ years without a single issue. Bose you let me down. not a good value for the money!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am sorry to hear that you are disappointed with your QuietComfort Ultra earbuds despite their great sound quality. If you are still experiencing connectivity and audio artefact issue, I would suggest factory resetting them: https://bose.life/qcufr Please contact us if you need further support: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort ultra

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can go wrong with anything bose products. They sound great and good base in the ear buds,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling earbuds on the market!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Bose sound sport ear buds for years. I use them at the gym and they have never failed to provide an awesome sound and block the gym noise around me. I bought the new Bose noise cancelling earbuds and some how my experience was even better! I've been on the side of a highway with big rigs and other traffic within feet of me and the Bose noise cancelling earbuds actually canceled all noise and I was able to hear the person I was speaking with very clearly. If you have the chance to obtain these ear buds you will not be disappointed!! 5 stars all day long. Thanks again Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for noise Cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Noise Cancellation is definitely good. Comfortable in the ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Sound great and very comfortable I use them every single day at work

    I would recommend this to a friend