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Customer Ratings & Reviews

Your price for this item is $235.00

Customer reviews

Rating 4.3 out of 5 stars with 2444 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,444 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I Wouldn't Invest in Bose EarPods Again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music quality is top-notch. That I won't' dispute for sure. The problems, however, are pretty concerning. 1. In some very noisy environments, like subway, the noise cancellation sometimes stopped working, especially if the noise is high pitch. 2. Connectivity issue. Sometimes the music sounds fuzzy for no reasons, which looks like a connection issue. 3. Latency is pretty annoying. There's a slight delay when you play music on your phone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! While our Bose QuietComfort Ultra headphones deliver Immersive Audio, advanced noise cancellation, and versatile listening modes like Quiet, Aware, Still, and Motion, occasional issues may arise. No worries! You can try the troubleshooting steps outlined in the following links:

      For noise cancellation that sometimes stopped working: http://bose.life/3IuDw9L

      For sound quality issues: http://bose.life/4mHJyBQ

      For slight delays: http://bose.life/46Y0Shf

      Hope this helps!

      Nj - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    What they say about the Bluetooth is real!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Bluetooth. Connectivity issue was a users error or people not having the latest update but it truly is a terrible problem. Had them turn off serval times within 5 days of use and eventually took close to 30 min to establish reconnection. I went back and grabbed a pair of Sony wf-1000xm5 and won’t be going back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jaeger,

      I am sorry to hear about the connectivity issues you are experiencing with your QuietComfort Ultra earbuds.

      If it is still occurring, please try to factory reset the earbuds to clear any error state. You can find the steps here: https://bose.life/qcufr

      For further assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Its Bose and they sound great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year into owning and i would purchase again. Takes some getting use to at first with right size but they work amazing. Even use them with the playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Outstanding headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding headphones. Great fit, great sound and noise canceling. They are small enough that I can use them in bed too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound quality and wearing comfort

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wearing comfort is good, and the sound quality improves a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance from these earbuds! Have very rich and deep bass Clarity at max volumes My only con is it hurts your eardrums due to figment issues of the earbuds themselves. Aside from that these are a steal if you get them on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb ear buds with excellent noise cancellation.. Loving it…. But sometimes there is connectivity issue. Bose needs to work on app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd 2 NONE…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Sound quality is second to none. I own a number of different earbuds and these are my #1 go to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose does it again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, fits well, and comfortable. Great sound easy to pair and personalize for the best sound for you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My favorite babies

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and god quality sound , really nice sound. Nice fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound signature is really the only thing holding it back, theres a bit of static on the left bud but love the sound stage its the best one out there

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little Basie, but they're snug enough and they don’t fall out. They got a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great the noise cancellation is amazing only thing is when wet fabric such as a hood touch’s them while running in the rain it can stop the music they’re touch sensitive ig but other then that they work great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Enjoying them so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, holds a have well and seems designed not to muck up with ear debris. All in all a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is probably my only complaint. Feels very cheap. Sound quality is decent, don’t fall out while running either . Overall good headphones just not for the price .

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the sound and stable fit of your QuietComfort Ultra Earbuds, Jose! The charging case isn't designed to come apart if handled with general care. Our support team will be on hand if there's anything else we can assist with. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They fit comfortably, the noise cancellation is great, and the sound quality is awesome. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Near perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has made almost the perfect earbuds! These earbuds are extremely comfortable with new simple toich controls on each earbud. Easy conection to devices for quick listening. I wish the battery life was slightly longer in imersion mode and hopefully soom there will be a locate my earbuds in the app for when they get misplaced. The ultra series believe it or not does not have that feature as of yet? I have recommended them to everyone that has high taste for sound quality! Thank you Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just Say No!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little lackluster than I expected. I have only owned them 2 months and somehow the quiet and immersion modes have stopped working AND the left ear crackles sometimes. I may have used them 8 times. They are in a case on my dresser! That’s just NOT acceptable. Not for $300!!! And the case is flimsy. It may not last long if you carry them around or use daily. I had a pair in 2019 that in every way was better and had a feature that found them if misplaced. Bose did not show up for these. Worth maybe $100 in best condition. If they work correctly they are not bad. But not spectacular.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Heather,
      It is very odd that the two modes have stopped working. Please make sure the earbuds are being worn correctly (https://bose.life/43wX5nJ) to ensure that the noise-cancelling works correctly. Also make sure that you have the correct mode set (https://bose.life/4fHf4xB).

      You can also reset your earbuds (https://bose.life/460LTkN), as this will return them to the out of box state. Along with contacting us (https://bose.life/contact) as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Pro:fit/comfort, sound Con:connection, durability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off when I bought the headphones I could not get them to pair up to my phone and the mobile app and ended up with being on the phone for an hour trying to get it figured out. Second I bought these for working out and aftet the third day the audio started to cut out was persistent until I went to use them today (about the 10th time of use) they no longer work. I will say the audio quality at first was incredibly great for an ear bud and also the fit/comfort was unmatched! Maybe I just had a bad pair but not sure if I’m willing to risk $250+ to find out.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for reviewing the QuietComfort Ultra Earbuds, Manny! I'm happy to hear that you liked their fit, comfort and sound quality. I'm very sorry about these connection issues, however. Rebooting the connected mobile device can help here. Failing that, the best thing to do is to contact our support team, who will assist via troubleshooting and - if required - service: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Bose products, and these did not disappoint me. Love them!!

    I would recommend this to a friend