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Customer reviews

Rating 4.3 out of 5 stars with 2474 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,474 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so surprised how great these ear buds work, the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Look elsewhere, this product is a dud.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have amazing noise cancelling, as well as very good quality sound. That’s where the praise ends. They suffer from connectivity problems, and after just two weeks mine have stopped working. Had hopes some of the issues from the previous version would have been addressed but they haven’t. This will likely be my last Bose purchase. What an embarrassing product from a once respectable company.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ben,

      It's great that you're enjoying the amazing noise-cancelling and sound quality of the earbuds.
      The connection dropping out and then for the earbuds to stop working is unusual. Double check that the stability band of the earbuds is correctly seated, which our guide here https://bose.life/464ZWoC can help with. This will ensure that the earbuds can be properly charged, and reset when placed in the case.
      You can also try the steps here https://bose.life/464ZWoC that may help, or contact us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds provide the best sound. The bass is better than any other brand I have tried. Highly recommend them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome tried 3 different JBL and few others these are better hands down only down fall is no wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift and have been thanked over and over. He raved about them and said they are the best earbuds he’s owned and has had almost every brand at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling is great and the voice is also fine. just one thing not perfect, it can only connect to one device at a time, the headphone version can connect to multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get what you pay for

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all Bose great sound for your money if you want the Best Buy bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality, God Tier Noise Cancelling!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these, great sound quality and top notch noise cancelling. God Tier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these, great sound and versatility. can be used with multiple devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! My last pair lasted almost 5 years.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Dont work as they should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one they had a static sound but I decided to give some time. Well its been a month and more issues started to happen; they disconnect on their own when I pause a video and try to start again. The static noise continued. They are going back as this is annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear of your experience so far, Sandra! The QuietComfort Ultra Earbuds have a "noise floor" (as do all earbuds with active electronics), but this shouldn't affect your enjoyment of the earbuds. Try resetting the earbuds or rebooting your mobile device - this can also resolve any disconnections. Failing that, our support team will also assist you. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Top notch ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very comfortable to wear thru out the day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect to call

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is excellent, especially with movie and music ,as many earphone in the market but this one is the best mic , no one complain s when i make a call they hear me very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are absolutely fantastic. The sound is exactly what I have been looking for. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound great but the controls ruin the experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these headphones so badly! They sound amazing and their noise cancelling is definitely better than the airpods pro. However, three things ruined the experience for me, and I just returned them to my local BB store: 1 - no multipoint, which make them a pain to use with more than one device 2 - unstable connection, very often I would notice the headphones go out of sync for a split second, and then sync up again right away. it's very glitchy and distracting 3 - worst issue I had with my pair were the controls, as soon as the cold weather hit this week, the touch controls failed a lot. The headphones started automatically switching themselves between anc and aware modes, to the point where they were unusable. I then decided to turn off the shortcuts in the app, to then see that the same issue of the touch controls started happening with the play/pause function. I cannot emphasize enough that this is a huge deal breaker for cold climates. I'm hoping that in the future Bose will get its act together and put out a competent pair of TW earbuds, as I love the brand and their sound quality. For now I'll just go back to my ok sounding airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's awesome to hear that these sound amazing and that they have great noise cancelling.
      The earbuds have Bluetooth 5.3 and connection range of upto 30 feet, so it is unusual to hear about an unstable connection. You can find guidance here to ensure a perfect connection bose.life/46mOBQg
      These can be used with different devices by disconnecting the first device and then these can re-connect to another previously pair device as they can remember upto 8 paired devices.
      There are steps here bose.life/3Q1jJje that you can take to ensure that the touch controls work their best.
      If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
      Thanks, Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound it block the outside noise if you want to or not, it was a gift to my wife and she is in love with it, the only issue is that now she blocks me from talking to her!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best noise cancellation for ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super sound quality and unbelievable performance. and the noise cancellation really works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best In-ear noise cancelling earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best noise-cancelling in-ear earbuds I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but hard to find for for ears to stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but the microphone for phone calls picks up a lot of background noise

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for leaving your review of the QC Ultra Earbuds. Poor voice pickup is generally attributed with the way they are placed in the ears. There are tiny holes on the buds which work best when directed towards your mouth and if they're too high, it'll direct ambient sound into the mics. I recommend readjusting the placement so they are directed more towards your mouth and try another call to see if that helps.

      Need further help? Reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose