Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 10932890
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.
This summary was generated by AI based on customer reviews.
Beautiful sound when it works!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. I only gave them 4 stars because they occasionally have random volume increases/decreases. The same thing happens with my Bose Earbuds
I would recommend this to a friend- Cons mentioned:Connectivity
Avoid, do not buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price to quality just doesn't check out. Audio quality poor when comparing to what I was trying to replace. Non stop issues with connection. These clearly have problems with Apple connections. Two I phones and an I pad pro all have same connection issues. One of the phones has app installed the other does not. These seem to only be stable when paired to Alienware laptop however the audio is terrible.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mark,
I am sorry to hear that you are not fully happy with your QuietComfort Ultra Earbuds.
If you are still experiencing connectivity issues, please make sure your earbuds are up to date with their software and try to reset them, following these steps: https://bose.life/qcufr
If you need any further assistance, you can always contact us directly: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
YOU WONT REGRET ITTT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG THESE ARE AMAZING... BEST EARBUDS I EVER OWN..
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and anc was great when they worked properly. Touch controls would go out of wack and switch anc on and off. Earbuds would disconnect constantly. Really dissapointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rick,
It's great you love the sound quality, and ANC of the earbuds. It is surprising you're having an issue with the connect, please try the steps here https://bose.life/46mOBQg to see if they help. Please also make sure the surface of the earbuds is free from any skin oils, and/or moisture to help with response.
Please also contact us https://bose.life/contact for help as we'd love to help you enjoy the earbuds.
Nic - Bose Customer Support
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose Earbuds are awesome! I had a different brand and not the same as these Bose.
I would recommend this to a friendReplacing after 9 months of moderate use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these strictly and solely to sleep at night as my husband is a loud snorer. After 9 months of moderate use, the button to toggle between modes (quiet, aware, etc.) is unresponsive 90% of the time. Also, the case stopped charging. I have used these on a few occasions for video/phone calls, and am told the background noise is minimal but the sound quality is terrible. For what I paid, these should really perform better. Two stars ONLY because Bose has great customer support and are replacing these because I am still within the 1-year manufacturer's warranty.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mel, I'm sorry to hear that you're unable to change modes on your QuietComfort Ultra Earbuds most of the time, and that the case no longer charges. Please note that the QuietComfort Ultra Earbuds are not specifically designed for sleeping purposes, and that using them for this purpose may have caused them some damage. I am, however, happy to hear you've been offered an in-warranty exchange on the buds. Please get back in touch with us if there's any further assistance we can provide. Warm regards, Fiona M. - Bose Customer Support
- Cons mentioned:Connectivity
Great sound when they connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have fantastic sound but they struggle connecting to my apple products. Its very frustrating.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Dennis, We are glad to hear you are enjoying the fantastic sound of the Bose QuietComfort Ultra earbuds.
If you are having issues with connections, the Bluetooth device might not connect to your earbuds if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, and then try connecting your earbuds once more.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Fit is not good enoug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High price with less feauture. While comparing with sony xm5 bose doesn meet
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Suraj,
I am sorry to hear that you are disappointed with the QuietComfort Ultra earbuds.
If you want to know all the features available in your earbuds, we recommend installing the Bose Music app and connecting your earbuds. Also, please make sure to keep your buds up to date so you're sure to have all the newest functions.
If you have any questions, you can always contact our team: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Perfect except one thing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing and so comfortable I will purchase again when I have have more the. 1 device connected at once.
I would recommend this to a friendBose Earbuds are the best!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds I have ever purchased. You will not be sorry you picked these up!
I would recommend this to a friendEarphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that perfect gift for my husband he love Looks and heart fantastic I recommended
I would recommend this to a friendBose Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones Get allot of use out of these headphones
I would recommend this to a friendDope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dope dope dope yoh should buy some pretty dope pretty dope
I would recommend this to a friend- Cons mentioned:Connectivity
Beware: big issues and no proper support
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're up for terrible customer service and support, and a possibly defective product right off the bat, these are it for you. I was looking to replace old earbuds and did my research and was so excited about these. The fit was a bit awkward but I made it work. But then the right earbud stopped connecting and stopped charging. I looked online and apparently this is a very common issue. The only solution support was able to give was for me to ship them back first, and then they'll ship me new ones... but the kicker is that the turnaround time is 3-4 weeks. I use headphones for work and travel a lot and need these to be able to do my job. The worst service and quite frankly. the worst headphones I've used in a long time. Just beware of how inflexible their help is.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your poor experience with the QuietComfort Ultra Earbuds, Irina! With a product exchange, it's true that the old pair needs to come in to us before the new pair can be shipped out. As for the connection and charging issues with the right earbud, neither of these issues should occur, but if they do then there are various things you can try. Resetting the earbuds themselves, and also rebooting your connected device, can help stabilise the connection. Also try a different charging plug and cable, in case the one you've been using is defective or supplying insufficient charge. Lastly, our customer support team will be happy to provide further assistance if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
For my daughter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves them.............................
I would recommend this to a friendBose Quiet Comfort is Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these. I use them for work and play
I would recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like item returned it did not fit snug in my ear and talking to someone on it could barely hear me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi,
In order to get the best comfort and audio experience, please check our fit guide for the QuietComfort ultra earbuds: https://bose.life/3uWVAlx
Contact us if you need further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There great and that’s exactly what I was looking for
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Bose Quiet comfort ultra.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A purchase of these earbuds had to take them back within a week. They did not work properly. Connections were an issue. Sometimes it would just disconnect from my phone altogether. The sound quality was good. However, they need to fix their connectivity issues.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello James,
I am sorry to hear about your connectivity issues with your QuietComfort Ultra Earbuds.
If you are still experiencing these issues, please contact our team so we can look into this and find a resolution with you. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Great online - pickup in store experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as expected- ready for store pick-up quickly - pleasant store experience
I would recommend this to a friend