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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 2507 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,507 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds out there. Cant go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but not what you expect from Bose. Not made for heavy work out ir sweaty people they fall off easily. Tried several after market and bise products but no help. Don't recommend it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback and are sorry to hear the earbuds didn't meet your expectations. It sounds like they weren't a great fit for your workouts, and we understand how frustrating that can be. In case you haven't already, we recommend trying the alternative sizing kit, which includes extra sizes. Feel free to reach out if you'd like more assistance.
       
      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Perfect except one thing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing and so comfortable I will purchase again when I have have more the. 1 device connected at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancelling I’ve experienced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The ease of switching between aware and quiet modes is very handy when needing to talk to someone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit is not good enoug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price with less feauture. While comparing with sony xm5 bose doesn meet

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Suraj,

      I am sorry to hear that you are disappointed with the QuietComfort Ultra earbuds.

      If you want to know all the features available in your earbuds, we recommend installing the Bose Music app and connecting your earbuds. Also, please make sure to keep your buds up to date so you're sure to have all the newest functions.

      If you have any questions, you can always contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      -Lau (Bose Customer Support) bose

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these! Excellent product! Revommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose Quiet comfort ultra.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase of these earbuds had to take them back within a week. They did not work properly. Connections were an issue. Sometimes it would just disconnect from my phone altogether. The sound quality was good. However, they need to fix their connectivity issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello James,

      I am sorry to hear about your connectivity issues with your QuietComfort Ultra Earbuds.

      If you are still experiencing these issues, please contact our team so we can look into this and find a resolution with you. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I bought two. One is a gift for my wife & she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very goo service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything guys. I appreciate your work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    workers well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defiantly does not have the connection problem as the last model. When I use this for concerts dulls the music too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that perfect gift for my husband he love Looks and heart fantastic I recommended

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Beware: big issues and no proper support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're up for terrible customer service and support, and a possibly defective product right off the bat, these are it for you. I was looking to replace old earbuds and did my research and was so excited about these. The fit was a bit awkward but I made it work. But then the right earbud stopped connecting and stopped charging. I looked online and apparently this is a very common issue. The only solution support was able to give was for me to ship them back first, and then they'll ship me new ones... but the kicker is that the turnaround time is 3-4 weeks. I use headphones for work and travel a lot and need these to be able to do my job. The worst service and quite frankly. the worst headphones I've used in a long time. Just beware of how inflexible their help is.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your poor experience with the QuietComfort Ultra Earbuds, Irina! With a product exchange, it's true that the old pair needs to come in to us before the new pair can be shipped out. As for the connection and charging issues with the right earbud, neither of these issues should occur, but if they do then there are various things you can try. Resetting the earbuds themselves, and also rebooting your connected device, can help stabilise the connection. Also try a different charging plug and cable, in case the one you've been using is defective or supplying insufficient charge. Lastly, our customer support team will be happy to provide further assistance if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The worst in phone calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any streaming video/audio they are wonderful and the noise cancellation is above and beyond but when it comes to audio on a phone call its just so bad, i checked all my settings, updates, and compared to my old jabra elite active 75t or bose soundsport free using the same volume settings just not worth it, so I returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ……………,,,,……….,,,,,,………….,,,,,…….,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE BUDS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one did not work correctly but I returned it for a new one and the new one works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the best products quality bose brand

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose quiet comfort earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I did enough research on these but I guess not. I do not like these and I don't recommend people get these unless you're only using them for music but trying to call people with them is a no go, the sound can go in and out of them randomly, they don't connect to your device all of the time and overall these earbuds have just given me a hard time snd there hard to use and the app is very difficult as well no instructions or nothing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we do have troubleshooting steps that can help with any issues you may experience during calls, you can view these on our product support website here: https://bose.life/4dX5XXo.
      Should you need any additional assistance, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds on the market! They actually does everything the description describes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can use these buds individually...not like the precursor that had to have the right side connected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Keeps falling out of ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill-fitting buds. They keep falling out of ears. They need to keep the old fashioned silicone stabilizers or continue to offer earphones with options to choose the silicone stabilizers. Whether im exercising or staying still, they fall out once youre ears become sweaty or just wet. Sound quality is NOT the problem. The issue is finding a way for the earbuds to stay in the ear

    No, I would not recommend this to a friend