Customer Ratings & Reviews
- Model:
- 882826-0010
- |
- SKU:
- 12219033
Customer reviews
Rating 4.3 out of 5 stars with 2463 reviews
(2,463 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Arturo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work awesome. I highly recommend this brand. They work fabulous.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Fit Issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find a good fit. I tried all the different sizes. Headphones still occasionally slip out.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products. These earbuds come with the option for 3 different eartips sizes, and stability bands. There are steps here bose.life/4fH0TXX to ensure a great fit.
Thanks
Mike - Bose Customer Support
Rated 3 out of 5 stars
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn’t great seems like they don’t last 6 hours
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .We appreciate your feedback! Battery life can vary depending on factors like volume level and noise cancellation settings. If you're consistently getting less than expected, try checking for firmware updates. If the issue persists, our support team would be happy to assist!
Kind Regards,
Eric V. - Bose Customer Support
Rated 2 out of 5 stars
Not a happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my other Bose ear buds. They keep disconnecting. Sound quality not good at all. Thinking about returning to store for refund.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear about the disconnection and audio quality issues you've mentioned! Before returning for a refund, we'd recommend contacting your local Bose support team for assistance. Our agents will be happy to help you! Warm regards, Fiona M. - Bose Customer Support
Rated 2 out of 5 stars
would not recomend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People on the other end hate the sound. Having to switch back over to my phone all the time. Not worth the money. On a positive note, sound is good
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We're sorry to hear that you've been experiencing issues with the sound quality during calls. This is certainly not the experience we want you to have with our product. We recommend trying the troubleshooting steps available at: https://bose.life/3V0c0ES.In case the issue persists, please reach out to our customer support team for further assistance. We appreciate your feedback and apologize for any inconvenience this has caused.
Kind Regards,
Eric V. - Bose Customer Support
Rated 1 out of 5 stars
Angry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.30 days old and they wont stay connected to my phone for 30 seconds.. bose wants me to find my own box and mail them the headphones and than wait up to 4 weeks for replacement.. will never buy bose again
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephen, sorry to hear about the connection issues that your QuietComfort Ultra Earbuds are having! It sounds like you've done some troubleshooting; however, try rebooting your smartphone if this hasn't been done. Also, try your earbuds with a second device, to compare performance there. If this doesn't help and you'd like further support during the exchange process, our team will be happy to continue assisting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Excellent NC Earebuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great upgrade from the previous earbuds... Like the case better with the original though
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
One of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only hard to remove with big hands, make sure to place properly in the case or will not charge
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not sound good when I have a call, for music they are excellent and good noise cancellation.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose, and thank you for your review!
I am glad to hear you are enjoying the Excellent Sound and Noise Cancelling!
To help improve call quality Proper fit is important for product comfort and performance. If the earbuds do not fit properly or the orientation is incorrect it could lead to poor audio or mic performance.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Rated 5 out of 5 stars
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them my daughter uses them with her computer and iPhone and they work really well
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Left one slips out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left one slips out everyonce and a while. Realized like them tho. Use them whil working and working out
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
Worse headphones for 250
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why the hell is there no option to turn of touch controls? In the app I turned off shotcuts but no matter what you do if you touch your headphone anywhere even to adjust the fit the headphone always pauses the song and alll short cuts are off like a simple feature like this is on Apple headphones that cost 150 don’t waste your money on this garbage 
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Carlos, I'm sorry to hear of your poor experience with the QuietComfort Ultra Earbuds! The touch controls on your earbuds' outer surfaces can take a little getting used to; however, making general adjustments to the earbuds shouldn't activate the controls. Our support team will be happy to provide further advice on using your buds, if this is helpful: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
NOT A GOOD PRODUCT.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These kept falling out my ear regardless of which bud cushion was used. The app would not find these so i could not get the best listening experience. I did not like this product at all.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Adrian,
I am sorry you are not happy with your QuietComfort Ultra earbuds.
To make sure you are correctly wearing the earbuds, please check our fit guide: https://bose.life/3uWVAlx
And if you are still experiencing connectivity issues with the app, please reinstall it and make sure you are using the latest version.
Contact us if you need further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Rated 5 out of 5 stars
Hubby gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my husband and he loved he really change hes apple ones for this ones lol
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds that work with a variety of echo systems.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Sound good - Settings hard to access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for making Zoom calls on work computer. Functionality and settings are only available through phone app... there is no PC app, which limited features and functionality.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Brian,
We apologize for the inconvenience you experienced with the lack of a PC app for our headphones. We understand the importance of having seamless functionality across different devices. While our headphones are primarily designed to be controlled through our mobile app, there is a possibility of using the shortcut feature to quickly change some of the settings. Here is a guide on how to use the shortcut feature: https://bose.life/473AIqs. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team for assistance.
Kind Regards,
Eric V. - Bose Customer Support
Rated 1 out of 5 stars
Stay away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed and a complete wast of my money. Stay away. I had to purchase them because issue with buy other Bose QuietComfort (previous model) stop working properly. One just stopped charging all together. This version is difficult to control and is extremely sensitive. If the winds blow strong enough it activates it and stops. When I am at the gym and I am using a towel on my face and the towel gets in the general vicinity of my ear, it stops playing, changes the volume or changes the song. This happens EVERY single time but I can put my finger on it to try to do something and there is no reaction. I am fed up at this point and we will have to eat this loss and buy a different brand to avoid the continuous aggravation. I 1000% regret this purchase and because of my continuing issues will never buy Bose again.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! In normal conditions, any surrounding wind should not be strong enough to activate the earbuds' touch controls. If using e.g. a towel, however, I would advise general care, as the towel may indeed come into contact with the earbuds' surfaces and activate the touch controls. A useful overview of the earbuds' touch controls can be found in the product instruction manual - just to be sure you're operating them correctly by hand. Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
The Bosemen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I said i dont need the review since when i was young my father introduced to me about the Bose product
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
The headphones are quiet and have good noise reduc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are quiet and have good noise reduction, good headphones
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am getting same headphone 50$ cheaper at amazon, but undoubtedly best purchase.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
I would recommend this to a friend


















