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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 2507 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,507 reviews
  • Rated 2 out of 5 stars

    Charging malfunctions on the best earbuds around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bose quiet comfort headsets since their first iteration, and I was wildly disappointed to be met with rampant charging malfunctions, which avail the headsets to me about 30% of the time. The headsets are supposed to charge in their charging case, but fail to do so a vast majority of the time. Other times they will charge, but then lose charge as rapidly as if I were using them. I cannot imagine this is intended functionality, but it is an astonishing oversight regardless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great to hear you've been a Bose user for a long time, and thank you for choosing to continue that journey with the QC Ultra Earbuds.

      I'm very sorry to hear you've had issues with charging. That certainly isn't normal behavior for the earbuds. You can find troubleshooting options here https://bose.life/3GVhXLb which may help resolve the problem.

      Still having issues, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work a wonder didn’t disappoint will purchase some more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality & performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth spending more to get the best!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected this would be and then some. Great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as impressed as I thought I would be. It could just be me but the noise canceling doesn’t seem to be as affective on phone calls verse listening to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Derek,

      Thanks for leaving your review of the QC Ultra Earbuds.

      When you receive a call, the earbuds remain in the current noise cancelling mode but Self Voice is activated. Self Voice helps you hear yourself speak more naturally but you may perceive this as lowered noise cancelling as you can hear your voice. Surrounding sounds shouldn't be as audible.
      This should have no impact on the caller.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Already had a pair. Brought these for a friend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    NOT A GOOD PRODUCT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kept falling out my ear regardless of which bud cushion was used. The app would not find these so i could not get the best listening experience. I did not like this product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Adrian,

      I am sorry you are not happy with your QuietComfort Ultra earbuds.
      To make sure you are correctly wearing the earbuds, please check our fit guide: https://bose.life/3uWVAlx
      And if you are still experiencing connectivity issues with the app, please reinstall it and make sure you are using the latest version.

      Contact us if you need further assistance: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat fornmy needs havent had any issue with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet comfort ll ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size fits better than previous quiet comfort earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my friend and he is very very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Technical problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was very good. But the buds have a major problem. Out of sudden no sound while playing music or after a phone call the buds wont display a sound. I had to return the buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Sena,

      I am sorry to hear that you have decided to return your QuietComfort Ultra earbuds because of connectivity issues. If this is happening, we suggest to reset the earbuds, in order to clear any potential errors: https://bose.life/qcufr

      For further assistance, contact us directly: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Couldn’t be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing!!!!! I would buy these again and again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose Quiet Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life isn't good.......................

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Troy, the QuierComfort Ultra earbuds have up to 6 hours when the Immersive Audio is off, or up to 4 hours when this mode is enabled. And the case with 100% charge will give you 18 hours of battery.

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like em’ a lot… greeeeeeeeeeeeeeat! Wooooooooooow!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don buy this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don buy this product, the right side earbud not touching the charger connectors, now I have one side ( left side) working only

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Jose, sorry to hear about the issue you're experiencing with your QuietComfort Ultra Earbuds. We completely understand how frustrating it can be when only one earbud is working due to charging issues. No worries, we’re here to help! To get started, please check out this support article, which may help resolve the issue: https://support.bose.com/s/article/bose-quietcomfort-ultra-earbuds-will-not-charge?language=en_US. If the problem persists after completing the steps, feel free to reach out to us directly using this link: https://bose.life/3rykPZR. We’d be more than happy to assist you further. Klariss – Bose Customer Support. bose

  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds! Stop buying cheapies and wasting your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is Excellent..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost Them 2 Weeks After Buying Them Heart Broken Foreal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPGRADED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the TRUTH hands down! I never go wrong with them!

    I would recommend this to a friend