Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 12219033
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Fails to fully charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get back into case to charge properly or battery is failing. Sound is amazing. Only get 35 minutes of life out of units.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Patrick.
Thank you for your post. We are happy to know that you enjoy the sound of your earbuds. Sorry to hear that the battery life is short. Follow some steps here to troubleshoot it. https://bose.life/48AGwbr. If you have further questions, please get in touch with us here, https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
- Cons mentioned:Connectivity
Poor Bluetooth connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not reliably connect via Bluetooth. Tried two pair, and both had the same problem. Had other Bose earbuds for 3 years without any issues.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you having trouble connecting your QuietComfort Ultra earbuds.
Please check this article to see if your issue can be resolved: https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001brLxAAI
If you need further assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Bose Quiet Comfort Ear Buds, don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible headphones, the sound is amazing but the touch to skip etc is way to sensitive and there’s no way to turn it off
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Be aware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product I have ever purchased. The biggest issue is bluetooth, loses connection all the time. Immersive mode is not stable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for bringing your experience to our attention, and we sincerely apologize for the inconvenience you've faced with the Bluetooth connectivity and the stability of the Immersive mode.
Our technical support team is ready to assist you in troubleshooting and finding solutions to improve your overall experience. Please reach out to us at https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
- Cons mentioned:Connectivity
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the first pair due to connect issues and now I have the pair I exchanged for and they are doing the same thing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Juan, if you are experiencing connection issues, we have troubleshooting suggestions that can be found on our product support website. For Bluetooth connection issues, you can view our recommended steps here: https://bose.life/3UjEWY5. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Battery life, Comfort, Sound qualityCons mentioned:Connectivity
The Bose QuietComfort Ultra Earbuds are great BUT.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The box is nice and small, well packaged, you get a USB-C to USB-A charge cable, 3 ear tips sizes, 3 stability bands, charge case, and the Bose QuietComfort Ultra Earbuds. You twist lock the Earbuds in your ears to secure them and this is a great thing. You swipe up on either earbuds or swipe down to lower the volume, tap to pause/resume audio answer a call, double tap to skip next or end/decline a call, triple tap to skip back. Download the Bose music app to control/fine tune the noise canceling, base, or eq. The not so great about the charge case is no wireless charging, not a deal breaker but an inconvenience. The Base on the Earbuds is outstanding. Call clarity is great but at the loudest you may crave for a little more, not a deal breaker. Driving with the windows down the other party can hear all the wind noise (as with all Earbuds I have used) but your ability to hear the other party is perfect. Music is just perfect, you can adjust the EQ in the Bose music app to your liking and plenty of volume. Bose QuietComfort Ultra Earbuds are lightweight, great sound, and fit well in the ear. Plenty of battery.
I would recommend this to a friend Horrible buggy headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been nothing but glitchy the whole time I’ve owned them. Sending them back to Bose this weekend for a new pair hopefully they work
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for sharing your experience, and we're really sorry to hear that your headphones have been intermittent. That’s definitely not what we want for you. We’d love to help get things working smoothly. To resolve this issue, here's a troubleshooting guide that can help: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-audio-artifacts?language=en_US
Jelyn - Bose Customer Support
Garbage product and garbage customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned these for three weeks and the right bud isnt charging. Best buy is now telling me they are non retunable. Do yourself a favor and buy a different product from a different store.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for your feedback, and we're sorry you're having trouble with your Bose QuietComfort Ultra Earbuds. That’s not the experience we want for you, and we appreciate you letting us know.
No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: https://support.bose.com/s/article/bose-quietcomfort-ultra-earbuds-will-not-charge?language=en_US
Jelyn - Bose Customer Support
- Cons mentioned:Connectivity
Just no.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connecting sucks. Noise canceling was all over the place. Worst earbud experience ever.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Monica, I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds! If connecting is proving difficult, try rebooting your mobile device, and also try a different device to compare performance. If these steps don't resolve the issues you've described, then our support team will be happy to assist further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Cons mentioned:Connectivity
connection issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i cant say these should be purchased been having crazy connection issues and of course its out of return now
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Steve,
We understand how frustrating that can be, especially if you're unable to return the product. We're sorry for the inconvenience the connection issues may have caused. If you haven't already, we recommend reaching out to our customer support team for assistance. They may be able to provide troubleshooting steps or offer further assistance to help resolve the issue. Please use this link in order to contact our team directly: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Will not recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was perfect when i initially bought it. However, it started making noise during calls after the sixth months.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
It is odd you'd start to have trouble with the earbuds on calls. Please make sure you try with a few devices (https://bose.life/3xUoTqQ), or contact us (https://bose.life/contact) as we'd love to help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't stay in my ears. Tried every size attachments. Great sound for the few seconds before they fallout
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Faulty product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was amazing but the left earpiece started having static noices before one week of purchase
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Alex, we're happy to hear that you're enjoyed the great Bose sound. We'd love to help with these static concerns, please reach out to us via https://bit.ly/3UNtwsQ for additional support.
Tegan - Bose Customer Support
Amazing sound when playing music / poor for calls
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dislike it when you made calls because the receiving end always complained they could hear everything but you in the background.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are having issues during calls with your QuietComfort Ultra Earbuds.
Please make sure to correctly wear the earbuds as the audio performance can be impacted if the buds are not properly inserted. Then, we would suggest resetting the earbuds to clear the connection with your smartphone.
If you need further assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Terrible taking then back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet comfort were much better. They just stopped working. I had 2 pairs. Both were returned. Them i got the Bose quietcomfort ultra. A complete waste of money. The noise  cancellation dpes the oppsite. Whenever it tries to cancel noise. It has a loud pop or bop sound. It almost hurt your ears. Very uncomfortable. And to make matters worse. We have to buy insurance each time we return this product. Which is a SCAM.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Uliric,
I am sorry to hear that you are not happy with the QuietComfort Ultra Earbuds due to audio issues.
We would love to hear more about this, so please don't hesitate to contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
- Pros mentioned:Sound quality
Right side did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality has gone down with Bose. Sound is top notch, but only when everything works.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for providing your feedback, glad to hear that you're enjoying the great Bose Sound. Sorry you're having issues with the right earbud, we'd love more details to help support you, please reach out to us via https://bit.ly/3UNtwsQ
Tegan - Bose Customer Support
Ignore the BOSE Responses , the left ear is faulty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT buy, search reviews on here for "static". The issue is the left earbud. Bose is pasting a cookie cutter response which does not have to do with this product. Its a known issue and instead of saying its a badly engineered product they have you go through hoops to no avail. When its quiet you hear the static, digital sound only in the left ear. Check online in other forums as well.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey FrankC, we're sorry to hear that you are experiencing issues with your product.
Rest assured, our service team will be able to resolve any concerns you have with troubleshooting. If there is a hardware fault, you're covered by an extensive warranty replacement policy for purchases made through authorized resellers like BestBuy. Kindly contact our service team to get back to enjoying your product as expected. You'll be back up and running in no time. https://bose.life/contact
Jack - Bose Customer Support
- Cons mentioned:Connectivity
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left fid not fit well but would not stay connected to my Samsung
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that your left QuietComfort Ultra earbud did not fit well and had connection issues. If rebooting your Samsung device doesn't help, and if none of the other eartip and stability band sizes provide a comfortable fit, then please contact us so that we can assist you further. Regards, Fiona M. - Bose Customer Support
Trash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first edition of these headphones were perfect, the last two editions are horrible fit, and blew put in less than a month
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We are sorry to hear that you're having issues with the fit of your earbuds. We have alternative size eartips available, reach out to us via https://bit.ly/3UNtwsQ one of our agents will have been happy to assist you with this.
Tegan - Bose Customer Support
Not Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose but these aren’t what the price is for. Didn’t focus too much on audio output and receiving output.
No, I would not recommend this to a friend