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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 2504 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,504 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these. my new fav daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, way better than airpods pro 2. Sound quality is amazing and they are very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass was very nice on these ear buds. They actually stayed in my ear which was a real struggle with other brands i have tried. I love Bose products, they have never disappointed me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    low volume :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and clear, but very loud on calls, you can't hear the conversation. I have to disconnect and talk on the phone (I hear them with very little volume) a little difficulty when adjusting them to the touch. You can't do many things with your iPhone to improve connectivity (compared to my estphone bits) They are not so good for what they cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jose, I'm happy to hear you like the audio quality of your QuietComfort Ultra Earbuds! You mentioned that you're having issues hearing calls well, as things are too loud. This is unusual, so try a simple reset of your earbuds here: https://support.bose.com/s/article/resetting-your-product-quietcomfort-ultra-earbuds?isSessionCreated=true&language=en_US. If that doesn't help, then please contact your local support team, so we can take a closer look at all the issues you've mentioned above, with a view to resolving these. Thanks! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Quiet Comfort Moonstone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bose for the last 10 years. These are nice noise cancelling headphones, and if you can swing the price tag go for it. Be aware though they are easy to lose. Lately, which I only dealt with from this line and the prior rendition is a slight connectivity issue with my apple devices. Otherwise 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelation, great sound, & secure fit. Definitely needs muliti point connection, especially at this price range. App needs polishing to be more responsive, it's quirky

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose UltraQuiet review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate this product as 4 stars for the following reasons. Pros 1) the sound quality is absolutely fantastic, and the app really gives you the ability to customize how they sound. 2) they seem to be rather durable and the build quality is good. 3) the call options are really sound. Over all the pros outweigh the only cons. Cons 1) they are extremely uncomfortable no matter what size i change the rubber pieces thag came with them too. Maybe its just my ears, but if i wear them for more than 20 minutes i get a wicked ear ache. Its not a volume issue, its the over all fit. Are the worth the premium price? Id say yes. 4 stars for a quality product. Minus 1 star for the way they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect In-Ear Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding entry into the in the ear active noise cancelling earbuds product space by Bose. The sound quality as always is outstanding and as far as noise cancelling I prefer it to some of the over the headphones I have used. Even some of the older headphones - even from Bose - do not perform as well with regard to noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good but Bose can do better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually an improvement over the comfort 2s. Transparency mode is clearer and so is the sound. Still no multi point connection which is ridiculous at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Great entertainment listening but calls are horrib

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bose sound with music and videos but conversations are horrible. I cant just wear one while talking one the phone. I tried adjusting everything. I had to wear both buds to hear who i call. But for $300 youd think theyd be good all around. I wouldn't pay more than 150$. Oh, and they are comfortable and stay in very well with different rubbers to fit. I get sweaty at work all day and i never felt like they were going to fall out. With all this said, calls are very important. When im not working at home or at work i like to only wear one bud.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for taking the time to leave your feedback regarding the QC Ultra Earbuds. It's great to hear you enjoyed using the buds for music and videos and I'm thrilled to hear how you found their stability in the ear to be dependable! It is, however, disappointing to learn you experienced problems with conversations. You can use the buds singularly during calls so if you do experience problems, I'd recommend unpairing, then establish a new connection.

      Remember, Bose offers lifetime free technical support, so any issues you experience, our team are on hand to help. Please do not hesitate to contact us via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, can't disable touch, clunky interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound, but lack a few essential features and aren't extremely intuitive. I'm planning to return them today because figuring out they're both missing a key feature I need for a daily use pair of buds and have clunky controls was a dealbreaker. They do not allow you to disable the touch controls, so if these are buds you plan to wear with anything that might so much as brush against your ears they're going to frustrate you. The app only connects to the buds if the case is open, and the buds are a little difficult to pull out and put back in. I discovered this after hours of frustration while trying to get them to finish installing an update that took 45 uninterrupted minutes on the app. Closing the case interrupts the updates and disconnects the app. The app tells you to insert the buds and hold the button down to make a blue light flash which doesn't seem to happen until you disconnect the buds from your phones bluetooth or when it finally makes up its mind what state it should be in. It's pretty wacky, I'm not about to do science experiments to figure out the state machines for their earbuds. Is the sound and noise cancelling pretty good? Yes. Are the features user friendly and intuitive? No. Who designs a modern pair of earbuds and doesn't allow for the touch buttons to be disabled? And who makes the app reliant on the box being open? Why does it take 45+ minutes to download an update? That's not a good design, especially not one worth $250 in my mind. I'm obviously paying for sound quality and not features at this point but I'd take lower sound quality over the frustration it caused me personally. I'm sure these buds have a target consumer. The sound is pretty great and the noise cancelling is effective. If you don't need to disable the touch controls and don't think you'll need to regularly change settings with your phone they'll get the job done. I just can't abide the missing feature and the fact I can't use the app without leaving the case open. (Including the several times I've connected to them on the app when it wasn't actually connected to my phone.)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Ultra Earbuds, Raishin! While I'm happy to see you've been enjoying the Bose sound and noise cancellation, I'm sad to hear that you're thinking of returning your earbuds.

      It's true that, on the first use, an update may need to be installed. This is so you can begin using all the latest features and enhancements of your earbuds. While the first update can take up to 45 minutes to complete, you can still use your earbuds while the update is underway. Please keep the earbuds out of the case during this process.

      Before you return your earbuds, I would suggest getting in touch with our customer support team. We can then also take a closer look at the touch controls that seem to be sensitive to the headgear you're wearing. We look forward to hearing from you, so we can establish what exactly is happening there: https://support.bose.com/s/get-help-landing-page?language=en_US.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear. Long battery life. Sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever, I work in a very loud environment, and these little guys block the noise very well. Switching from mode to mode it is easy and convenient. They are quiet when you need them to be and when you need to hear something like a conversation without taking them off, they are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    High Quality Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Outstanding sound. Rich bass. Truly immersive in noise canceling mode. Battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not fit tightly keep popping out other than that pretty good sound and lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are by far the best ones I've ever owned. I wore them on the plane and the noise canceling was amazing. They are comfortable and easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    BEST IN CLASS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best in ear headphones I've ever used. Top quality sound and they fit snuggly in my ear. If you're considering these, get them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose products!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones for my daugter. Theyve held up atill to this day. Battery still keeps a good charge and have only had to replace the gel insert pieces once. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Like in the clouds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound it’s like in heaven!!! No better sound I have heard before!! Confortable!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great mostly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an Upgrade from previous wired models. Even riding a zero turn lawnmower for hours is great for getting my music. However, the husband snoring in a king size bed and these DO NOT cancel his loud snoring!!! I don’t even know if there is a model that would give me complete silence while he snores! If anyone know please lmk! Have always been a Bose fan. It’s a no go with his snoring.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot; great quality and I can hear really well but they come out of my ears a lot.

    I would recommend this to a friend