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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 2507 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,507 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence from the world

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling headphones I’ve ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and even better noise reduction. These take the world around you and pretty much erase it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best in ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones with the latest spatial technology are spectacular. They provide not only excellent noise cancelling but an immersive, spatial setting that makes it seem like the music is all around you.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    great anc and sound but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking pair of earphone but wouldnt stay on my ears and have a bit of connections problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love them. Sound quality is amazing and noise cancelling is so good I couldn't believe it at first.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Gimmie the OG qc in ears!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my bose quiet comfort in ear phones the og for nearly two years. The left earbud is dead and out of warranty. Bought these hoping for similar stellar quality and ease of use. The app took a half hour to set up. I just used these on the airplane ride from RI to Florida and they kept zapping me with ringing noises. If only they'd bring back the og bose qc in earphones I'd happily fork over the 250$ price.... 350$ including tax for almost pure garbage. I'm a true bose fan too. They don't sound as rich as the og model either. My parents, who both have their bose og in earphones said these sounded like crap too. I'm not happy with the fit either. Og qc in earphones fit snugly. Run, walk, fly, nap, whatever. They fit comfortably. You gotta keep your head still to keep the buds in. Not to mention the audio drop. My phone is Samsung s23 ultra, stepfather Samsung z flip 5,mom iPhone 12 pro max. Utter crap connection and sound on all devices.... Gimme a refund and get me the og bose qc in earphones. I really wanted to love these, seeing as though I have happily relied on bose stuff since I was in middle school . I think they're crap. Stay away from these buds. Nothing else fit or sounded as well like the og bose qc in earbuds. Give me those and I'd be a delightfully happy camper.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Vikki,

      I'm happy to see that you found the fit comfortable, even though you said you weren't happy with it. Based on your experience, this could be the cause of the unexpected noises you were getting, and them not staying in your ears during use. I'd recommend following our guide here https://bose.life/464ZWoC on how to get a great fit from the earbuds. This can prevent unwanted noises, and help the earbuds to sound better as they can tune better to your earbuds during power on. I'd also check out our guide here https://bose.life/46ljNzU on how to help with unwanted noises.

      Please also try our guide here https://bose.life/3QWFaRR for help with the audio drop outs you're mentioning. Please also contact us https://bose.life/contact as we'd love to help you.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them great sound just what i need battery on this should be longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. Great noise cancellation and functionality with being able to adjust the volume, skip to next song, etc. Better than the Apple airpod pros in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Bose Ultra earbuds. Bose has definitely stepped up their technology with this set. The noise canceling is second to none, and I’ve bought just about every brand known. Kudos Bose!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Didn’t pair well with iPhone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible noise cancellation but it was constantly “skipping” while connected to my iPhone listening to music. Returned them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Travis, I'm sorry to hear you experienced 'skipping' issues. That's very unusual and not something we tend to see reported. With any unexpected behavior, we suggest resetting the buds and establishing a new pairing. If this doesn't help, I'd encourage you to get in touch with our support team via https://bose.life/3ET4mCs. We'd be happy to help.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Wish they came with a little more instructions. However sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Principe_25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very professional and very high quality product, I liked it a lot, a very transparent sound fidelity and I really recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Earbuds Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are awesome! The sound is incredible and the Quiet mode is so good I can't even hear my own footsteps or the sound of my faucet running water. Bose is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Look elsewhere, this product is a dud.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have amazing noise cancelling, as well as very good quality sound. That’s where the praise ends. They suffer from connectivity problems, and after just two weeks mine have stopped working. Had hopes some of the issues from the previous version would have been addressed but they haven’t. This will likely be my last Bose purchase. What an embarrassing product from a once respectable company.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ben,

      It's great that you're enjoying the amazing noise-cancelling and sound quality of the earbuds.
      The connection dropping out and then for the earbuds to stop working is unusual. Double check that the stability band of the earbuds is correctly seated, which our guide here https://bose.life/464ZWoC can help with. This will ensure that the earbuds can be properly charged, and reset when placed in the case.
      You can also try the steps here https://bose.life/464ZWoC that may help, or contact us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone is a game changer and blocks out all the outside noises

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. I use them for work and if you have them in, you can't hear anything outside of what's in your ears. Overall, really happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise cancelling and comfortable. call quality not as good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound !i really recommend this product love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Noise cancelling

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Even without playing any music, these headphones will cancel the noise around you. It doesn’t complete mute everything but it makes the surrounding much much quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great I’ll prefer that they would have more variety in colors

    I would recommend this to a friend