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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 2507 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,507 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were an upgrade from my QC35 Quiet Comfort headphones. Love the sound quality and compactness.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bomb earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing earbuds. Great quality and clear listening

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound great but the controls ruin the experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these headphones so badly! They sound amazing and their noise cancelling is definitely better than the airpods pro. However, three things ruined the experience for me, and I just returned them to my local BB store: 1 - no multipoint, which make them a pain to use with more than one device 2 - unstable connection, very often I would notice the headphones go out of sync for a split second, and then sync up again right away. it's very glitchy and distracting 3 - worst issue I had with my pair were the controls, as soon as the cold weather hit this week, the touch controls failed a lot. The headphones started automatically switching themselves between anc and aware modes, to the point where they were unusable. I then decided to turn off the shortcuts in the app, to then see that the same issue of the touch controls started happening with the play/pause function. I cannot emphasize enough that this is a huge deal breaker for cold climates. I'm hoping that in the future Bose will get its act together and put out a competent pair of TW earbuds, as I love the brand and their sound quality. For now I'll just go back to my ok sounding airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's awesome to hear that these sound amazing and that they have great noise cancelling.
      The earbuds have Bluetooth 5.3 and connection range of upto 30 feet, so it is unusual to hear about an unstable connection. You can find guidance here to ensure a perfect connection bose.life/46mOBQg
      These can be used with different devices by disconnecting the first device and then these can re-connect to another previously pair device as they can remember upto 8 paired devices.
      There are steps here bose.life/3Q1jJje that you can take to ensure that the touch controls work their best.
      If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
      Thanks, Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very comfortable and the sound was very good. They really cancelled out all the outside noise. Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mine bose great sound ,amazing bass and noise cancellation I’m recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ultra quiet ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, just as advertised. Have told other people of the great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My husband loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my husband. He is very pleased with the sound quality and overall appearance, including the charging case. Easy to pair with with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    The worst connectivity ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the audio quality and sound modes between transparency and the noise cancelation modes. Base among other things are above Apple. However, you’ll drive yourself insane with the amount of connectivity issues. These things are the Russian roulette of connectivity. Need it to connect when a call comes in? 2/10 Need to connect for music? 4/10 Need both of them to connect? 3/10 Navigating easily between your laptop and phone? 0/10 I have had multiple instances where I have had to re-pair my device to get it to work. Sometimes I just give up and grab my Apple ones. If I could return it I wouldn’t think twice about it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the audio quality and different noise-cancelling modes of your QuietComfort Ultra Earbuds, Jonathan! If Bluetooth connection issues are occurring, then re-pairing the earbuds as you described is one thing to try. So too is re-syncing the buds and charging case, and rebooting your mobile device.

      As for navigating between connected devices, you can disconnect from your current mobile device by placing the earbuds in the charging case, or using the Bose app or your device's Bluetooth settings. Then, to connect to a different device, just use that device's Bluetooth settings. I hope this is useful!

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancelling is great and the voice is also fine. just one thing not perfect, it can only connect to one device at a time, the headphone version can connect to multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Quiet Comfort Bose earbuds to replace an early generation Airpod. These are so much better; in ear comfort and sound. Excellent for exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Impressed by the headphones great bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the best I've ever had. Having said that, I'm not a fan of these reviews that everyone wants. It never use to be this way. I can still go to the grocery store and buy $300.00 of food and they never want my valuable opinion. If you have good people working for you then, you don't have to worry. This review is not intended for the public. I feel that im being forced to write it with a "minimum of 50 characters." I like Best Buy. I have purchased many items. If I'm being pressured into writing a review, I won't be shopping at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift and have been thanked over and over. He raved about them and said they are the best earbuds he’s owned and has had almost every brand at some point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever purchased. The noise canceling truly feels as if there is no noise around you. The immersion mode gives you that authentic theatrical feeling!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they have the best noise canceling that I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Base!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality overall, added Bose as my new brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose! They never disappoint. Sound is AWESOME!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, the quality of the sound is super clear. Perfect to use during work out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    QC Ultra

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds quality and noise canceling. My only issue is these are said to be great for phone calls but even in quiet places everyone complains to me that there's so much background noise they can't even hear me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Kyle,

      I'm happy to see that you love the excellent sound quality and noise cancelling of the earbuds. The earbuds do have noise-cancellation for calls, and I would suggest making sure that the earbuds are positioned correctly in your ears. Our guide can help with getting the best fit and positioning, please find it here: https://bose.life/4hR4Uf0
      We'd also love to help if you want to reach out to us: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect to call

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is excellent, especially with movie and music ,as many earphone in the market but this one is the best mic , no one complain s when i make a call they hear me very well.

    I would recommend this to a friend