Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 12219033
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Bose always has been best on the market. A bit overpriced but always satisfied.
I would recommend this to a friend - Pros mentioned:Sound quality
It really works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it on a plane ride cause I forgot to bring my over the ear noise cancelling headphones and I was surprised at how good it worked!
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my wife in hospital, loves them more than the qc2, noise cancelling is fantastic
I would recommend this to a friend - Pros mentioned:Sound quality
Bose buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great i use them when i disk the fields to block out the sound of the tractor. Best ear buds on the market
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality music in ear buds so far for me !!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. I legit liked the way it cancels the noice.
I would recommend this to a friend - Cons mentioned:Connectivity
Way too glitchy and poor build quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase these earbuds to upgrade from my original Bose QC earbuds that I had used for several years. I liked those original earbuds, but had issues keeping them in my ears. The Best Buy sales associate directed me to a pair of Jabra and I should have listened to her. First off, they do fit better my ears better, but they easily shake loose. I’ve tired the different sizes, and nothing works. Now for the main problem. They are glitchy. I updated them to the latest OS and they still are glitchy. What do I mean by glitchy? They disconnect randomly. They also cut in and out randomly. And the noise cancellation system will stop and then start on its own. So you have popping and cracking noises emitted from the headphones. Great of you don’t like music or silence. Not so great if you want to actually listen to music uninterrupted. It really voids the whole “noise cancellation” idea. I suppose Bose doesn’t understand the concept of nose cancellation any longer. They used to be a leader in the tech, now they just are dead last. Next, and I found this out only after having these earbuds too long to return them, it seems that with any Bose earbud that has the rechargeable case that the case tends to fry the batteries. Case in point, pun intended, I decided to gift my old Bose QC earbuds to someone. So I charge them up and try to connect them to their device only to have them flash red and white led lights at me. These have never been abused, worn in the gym, in extreme temperatures or kept in extreme temperatures. They had set for about 3 or 4 months in the case without being used. After spending time on a chat conversation with a Bose rep, I was told the battery had degraded. Really? On a set of $300 headphones that have been well cared for? I found a pair of Beats that I bought over 10 years ago, charged them up and they work fine. And those were used to jog in and to mow the lawn, etc. The only logical thing I can think of is the case does not have adequate overcharge protection. So to sum it up, I regret buying these and fear they won’t hold up. Unfortunately, I’ve had them too long now to return them. The next time I need headphones, I’ll listen to the Best Buy salesperson.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mike, thanks for your review of the QuietComfort Ultra Earbuds! I'm very sorry to hear you've had a poor experience with them so far.
It's not unusual to have to experiment with different eartip and stability band sizes, to find a comfortable but secure fit. The eartip and stability band sizes can be mixed and matched, and "XS" or "XL" sizes are available if these are needed.
As to the connection issues you mentioned, these should not be occurring but there could be a number of reasons for this behavior. I would recommend rebooting your mobile device, and possibly testing the earbuds with a different device to compare performance. Clearing the Bluetooth pairing lists on both sides and setting up a new connection can also be required from time to time, if a Bluetooth connection has become "corrupted".
Another quick tip is re-syncing the earbud connection, by returning the earbuds to the case, closing the lid, and then re-inserting the earbuds after a short wait. This can also resolve any issues around poor noise cancellation performance - although again, the QuietComfort Ultra Earbuds are designed to supply world-class noise cancellation to you.
Last of all, if you're seeing red and white flashing battery LEDs, and if a reset of your earbuds doesn't resolve this (here is one article covering this: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/QCUE-HEADPHONEIN/article.html), then I would recommend contacting our customer support team for where you live. The team can advise as to the next steps, up to and including service, and they can be reached here: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
Great except for one thing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These a great in every way except when talking on the phone with people on the phone. Anyone you talk to will constantly complain about back ground noise. They are horrible.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Needs better Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise cancellation is great but 2 big problems I've had with them, the touch controls are so sensitive and the earphones don't stay in place inside the case to charge. I took these on a 5hr flight and it was so annoying, I had a neck pillow on and the touch panels kept being triggered. I couldn't really enjoy the music. The app was not connecting without wifi so I couldn't even go in the app to change the touch panels. It's a shame I really wanted to love these but needed more quality control prior to being released and it's unacceptable from a company like Bose. Maybe they can patch it with an update in the future for the app and the touch panels but the earphones staying in the case correctly or might need to be recalled or serviced.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad to hear that you are enjoying the sound quality and noise cancellation features on the QC ultra earbuds. For issues with the earbuds staying in place, I recommend that you try changing the stability bands and ear tips to find the best fit for you: bose.life/464ZWoC. If the earbuds aren't sitting correctly, be sure that the stability band is securely fitted to the earbud, if the stability band isn't flush to the earbud, it could cause the earbud to sit incorrectly in the charging case, preventing it from charging.
Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support.
- Pros mentioned:Sound quality
Great for flights!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise canceling earbuds! I can't fly without them!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!!! The noise canceling feature it top notch. These are by far my favorite earbuds to date!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Highly recommend!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are EXCELLENT! Quality of sound is wonderful and love the noise cancelling abilities. Definitely a plus for WFH and in office.
I would recommend this to a friend - Pros mentioned:Sound quality
Love at first noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love at first noise canceling! My work office has horrible furnace noise and these earbuds are a game changer!!!
I would recommend this to a friend Great sound and fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and fits well. Only issue is connectivity with the app is sometime buggy. Not a deal breaker and worth it for the high quality sound and noise cancellation.
I would recommend this to a friend- Pros mentioned:Sound quality
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Love the color and the sound better the. Apple
I would recommend this to a friend - Pros mentioned:Sound quality
Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and active noise cancelling. However, I had several connectivity issues using Apple devices. Audio would flutter between each earbud every time I connected but the fit was pristine. Overall experience was great except the connection
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for sharing your experience with the QuietComfort Ultra Earbuds.
I'm glad to hear that you are happy with the sound quality and noise cancellation performance, and that the fit is comfortable. But sorry you are experiencing connectivity issues.
If the connectivity issue persists, please check this article to know how to reset the earbuds: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001boakAAA&language=en_US
If you need further assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gym earbuds a little pricey but have been my favorite for my workouts
I would recommend this to a friend- Pros mentioned:Sound quality
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best for working in your computer. Doing exercises and for everyone that enjoys listening to the music
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and noise cancellation is top notch. Highly satisfied!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my airpods pro 2 these are great. I have owned jabras, beats, jaybirds, bose soundsports, etc. these have the best sound by far
I would recommend this to a friend