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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 2507 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,507 reviews
  • Rated 3 out of 5 stars

    Not very user friendly and fall out a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Bose SoundSport earbuds for years and assumed these earbuds would be comparable. The fit is different. I’ve tried every combination of tip and wing and they don’t stay in very well. Additionally, the user interface with my iPhone isn’t intuitive. If I take them out to have a short conversation with someone I have to jump through hoops to get them to turn on again. The tap to play doesn’t work about 80% of the time. I feel like I have to keep my phone close for controls. I thought things would get better once I figured out the controls but it’s been over a month now.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Ultra Earbuds, Julie. If you're having difficulty finding a fit that's perfect for you, don't forget you can also try our alternate sizes (XS and XL) that are available separately, as well as running the fit test in the Bose app. Usually, putting the earbuds back in is enough to resume your music, but if this isn't happening and you're struggling with the earbuds' controls, please contact our support team, so we can take a closer look with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and when you have both pair in together, it cancel all the outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality, the sound is crisp and clear. The noise canceling is absolutely amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Big disappointment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Around three months after purchasing them, started to have some crunchy noises in the quiet mode. Recently, about one month ago, beside the crunchy noises, they started doing other strange things, jumping from an apparent disconnection to another effect, kind of swapping audio between both ear pieces, sometimes several times in one period of use, sometimes ok for days… definitely disappointed. Best Buy exchanged them, so I will try luck again, because when they work, they are very good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like your QuietComfort Ultra Earbuds when they're working smoothly, Jose! The issues you've described could just be down to the device you have paired to your earbuds. Try a different device, and also try rebooting your smartphone, if that's the device you're using. If the noises and inconsistencies persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality the noise canceling is great. Would get again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancellation i’ve ever experienced, downside is people i communicate with while using them say they can never really hear me.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm thrilled to hear how happy you are with the QuietComfort Ultra Earbuds' world-class noise cancellation! If people are struggling to hear you on calls, make sure the mic holes on the edge of your earbuds aren't blocked. Also, try updating your earbuds' firmware via the Bose app (and the charging case via https://btu.bose.com/). If issues persist, our support team will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear music sound, plenty of bass as well.. Love the noise cancelation as well..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice and they definitely do cancel noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my Bose over the ears headphones that have started falling apart.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, It’s the only, and I like it. The sound is very well. Thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing sound but….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on January 31 and one quit working on February 23, 3 weeks and 2 days later. The sound was amazing but obviously the quality didn’t live up to my expectations of Bose products.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Catherine,
      Thanks for providing your feedback about the amazing Bose Sound. We'd love to support you with your product as this is not the experience we would expect, you have a 1 year warranty and lifetime of support available for the product. Please reach out to us via https://bit.ly/3UNtwsQ for assistance.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent audio!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent quality , perfect to enjoy when you’re work out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancelled!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and controls available to assist with level of noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, very clear and in microphone I also like them a lot

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love these Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds - the immersion mode is fantastic. Easy to use and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    music quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best product I bought for Me to enjoy clear music and other options, I recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earbuds ever! Even though they were pricey, they have good sound and features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What an experience!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an experience!! I have been a bose fan for so long and these truly are the best so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds. They have a very neat sound and the price is available. Very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound and I was surprised at how well it knocked down the outside noise!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What have i been waiting for?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise canceling. This is my first experience with Bose. Love it!!

    I would recommend this to a friend