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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 2507 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,507 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My mute time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome and really better that the first edition that i had.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not a great choice for me - especially for the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not working for me. It has static at times. It is not a smooth switch as the later blue tooth technologies promise. And the worst part is that the ACN is completely not working for me. I am taking them back this weekend.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are not happy with your QuietComfort Ultra Earbuds.
      Before you return them, you might want to try some troubleshooting steps that can help resolve these issues. Please check this article: https://bose.life/4dKnseY

      For further assistance, don't hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds, easy to connect, best part is noise canceling

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped using and went back to AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another unsuccessful purchase from Best Buy. Starting to just avoid items the store carries because I’m so often disappointed. Hyper focused on background noise and made it bad for the other party. Also pairing problems made It a hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ear buds quality futures sound clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest Sound ever! By far the best ones I ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good sonido perfecto 100 % recomndados..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, but will pack your ears with amazing sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QuietConfort Ultra Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality ever!! I always enjoy and love Bose systems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound Clear Quality materials Bass amazing No1

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow thid is way better than the quire comfort 2! Glad i exchange it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I've heard

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is amazing! Spatial audio works well with two modes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and noise canceling is impressive for in ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose never disappoints. Very clean sound. I only buy Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Use it for my meetings and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazung sound quality. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound they have improved since the last few .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear bud's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear bud's around, so clear and very pure sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: Should have stuck with the PowerBeats Pro, they lasted me 5+ years. These Bose headphones are already having Quality issues after six months and won't stay in my head. Previously I had the PowerBeats Pro as a headphone that was primarily for working out and also functioned well when working and doing other tasks. They lasted for more than five years until unfortunately they failed on me. For whatever reason I decided to try the Bose earbuds after reading some online reviews about how good the sound quality was, and how well the noise cancelling worked. I should have bought another pair of Beats. I have barely had these six months and the right earbud will now disconnect from the case and is not charging fully. The earbuds have a constant white noise when the environment is quiet and during workouts they consistently fall out, and yes, I have tried all combinations of supplied hardware from Bose to secure them. They simply do not work. Long story short I shouldn't have strayed from the PowerBeats lineup as they were fantastic, and cheaper than this disappointing product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tanner, thanks for your review of the QuietComfort Ultra Earbuds! I'm very sorry to hear of your disappointment compared to your previous product, especially when you're working out.

      If your right earbud is disconnecting from the charging case, or just isn't charging fully, then try performing a reset of your earbuds, which can help. A slight hiss from your earbuds is actually normal. Any headphones designed with batteries and other active electronics will introduce a low-sounding "noise floor", but this won't be audible most of the time, especially when music is playing.

      As for the difficulty in finding a secure fit, thanks for trying all combinations of eartip and stability band. If you can't find a combination that fits you well, don't forget to try the alternate eartip and stability band sizes (XS, XL) that are available separately. This should help you find the fit you need.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Principe_25

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good quality product, excellent sound with great clarity.

    I would recommend this to a friend