Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 12219033
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.
This summary was generated by AI based on customer reviews.
Bose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their good when you used to work out but on the phone their not the best
No, I would not recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Ehh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise quality was good but they cut out every 10 seconds i really ecpected more
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jalen,
We're sorry to hear that you experienced audio cutouts with the earbuds, despite the good noise cancellation quality. If you haven't already, we recommend reaching out to our customer support team for assistance. You can use the following link to get in contact with us: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Excellent product, excellent customer service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent customer service. These Bose ear buds are better than I ever expected!
I would recommend this to a friendRon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Ear Buds. I would recommend these for usage.
I would recommend this to a friendA title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with an over the ear hat. Lots of feedback when looking up. Best headphones I've ever owned
I would recommend this to a friend- Pros mentioned:Sound quality
Do not buy if you make phone calls.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cons out of the way first. Call quality is hot garbage at best. Sound is muffled for both parties on the call. I wish I would of done more research on these before purchasing as this is a known issue. Can not turn off ANC. I wish it was set up like Jabra. On, Hear Through, Off. You can adjust it lower or put it in Aware mode which is similar to Hear Through. Pros. ANC is great. Sound is great for music, podcasts, videos ect. Great sound quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi! Thank you for sharing your honest feedback, we truly appreciate it. We're sorry to hear that the call quality hasn't met your expectations. Regarding the ANC settings the QuietComfort only have adjustable levels and Aware Mode, which allows ambient sound in for better situational awareness.
On a positive note, we're glad to hear you're enjoying the excellent ANC and sound quality for music, podcasts, and videos. That’s exactly what these earbuds are designed to deliver, and it’s great to know they’re performing well in those areas.
Here's a troubleshooting guide that can help you have a better experience during phone calls: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-microphone-does-not-pick-up-sound?language=en_US
Jelyn - Bose Customer Support
Love my new Bose Ear Buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had Apple Ear Buds . Had to send back to Apple for replacement, I pirchased a Sony returned to Best Buy and gladly changed for Bose . For my use the Bose was perfect easly pared and out the door to enjoy music while I used a Weed Eater. Easly to comtrol
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Good but defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had 2 pair of the bose ultra within a month. The left earbud kept going out. Would make stuttering noises and you couldnt hear anything. Before it messed up the sound was awsome and they were the best fit of any earbuds I’ve owned. Maybe it was just mine but after the 2nd pair went out i didnt wanna give it another try.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Brent,
Thanks for leaving your feedback regarding the QuietComfort Ultra Earbuds.
I'm sorry to hear your left earbud kept disconnecting. That certainly shouldn't have been happening and I can appreciate how disappointed you must have felt especially after enjoying their sound quality beforehand.
The good news is there are some troubleshooting steps you can try to remedy the problem. I'd recommend visiting this page to give them a try https://bose.life/4b5gtM0.
If you continue to have issues, we're here to help. Please do not hesitate to get in touch with our support team. We'll be happy to help https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Great buds EXCEPT FIX YOUR EFFFING APP YOU LAZY FU
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I state my final warning, and review, here's the good: These things are amazing. Sound could be louder, but theyre great! My first pair were duds that i had to return, make sure you uave your reciept! ------- Heres the BIG downside... there are MANY connectivity issues which are WELL known by the bose community, where youll have to repair the earbuds, take them out, place them in the case, "reformat" them, over and over, etc. *** This is NOT an issue with the earbuds, but Bose's lack of desire to fix their FUDGING BUGGY APP!!! *** ITS BEEN AN ISSUE FOR MANY MONTHS AND BOSE REFUSES TO FIX THEIR FUDGING APP!!!!!! FOR A 300 DOLLAR PREMIUM ITEM THIS IS ABSOLUTELY IRRESPONSIBLE AND SHIRTY OF THEM!!!!!!! But aside from that (but lets be real. Its a HUGE issue and entirely something that they can fix, but refuse to because Bose is absolute dogshirt. (Replace "fudging" and "shirt" with exactly what youre thinking) If they fix the app, i wholehartedly recommend the product. Otherwise. Nope. All because Bose is a horrible and scummy company thay refuses to fix their app, which is absolutely assinine for a premium product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Devin, I am glad to hear that you are really enjoying the QC Ultra's sound quality and functionality. We appreciate your feedback regarding the app and it will be made note of for future updates. I recommend that you sign up to the mailing list via our website to ensure that you are up-to-date with all the latest news and announcements for our product ranges.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
- Pros mentioned:Sound quality
Bose QuietConfort Ultra True
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have good sound for listen music but for call is not good the other people not listen me good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there - if others can't hear you well when you call them on your QuietComfort Ultra Earbuds, try moving to a quieter environment, and compare performance across other call platforms, e.g. Zoom or Teams. Our support team will also be happy to take a look for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Not bad at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life could be better and I was kind of disappointed with charging case
I would recommend this to a friend- Pros mentioned:Sound quality
Too expensive for them failing so soon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when they worked. Started getting a wind sound on one of the ear buds after 13 months of owning them ( one month after the warranty ended) Their headphones are quality but not these ear buds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We are glad to hear you enjoyed the QC ultra earbuds.
If this wind sound is constant its possible you arent getting a perfect seal on the ear tips and stability bands here is a quick guide for replacing these https://bose.life/3Y3I2Rc.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
The Big Cake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried and own ., And still have Bluetooth headphones but this Bose headphones are like they said in Mexico Numero Uno.!!??
I would recommend this to a friendNot great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not really think they are worth the price I paid. I learned very quickly to not weed eat with them in my ears. It about knocked my hearing out. Previously, I purchased the next most expensive Bose and loved them but one day they just stopped working.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Amy, I am very sorry to hear that you are not fully happy with your QuietComfort Ultra Earbuds. Please check our fit guide to make sure you are correctly wearing the earbuds in order to get the best comfort and experience: https://bose.life/3uWVAlx
If you have any questions, don't hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Very good product
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I bought this product because if i lose 1 earbud the other earbud will still work. If the product stops working on one side i at least still have the other side.
I would recommend this to a friendMic sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Apple and Samsung and everything perfectly on the earbuds but the microphone for calls
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Incredible and Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome audio for music etc...completely horrible for phone calls and meetings.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .HI,
It is great you find music awesome through the earbuds. Please make sure the earbuds are correctly fit (https://bose.life/43wX5nJ) as it helps make sure calls are as clear as possible.
Reach out to us (https://bose.life/contact) for further help.
Nic - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and anc was great when they worked properly. Touch controls would go out of wack and switch anc on and off. Earbuds would disconnect constantly. Really dissapointed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rick,
It's great you love the sound quality, and ANC of the earbuds. It is surprising you're having an issue with the connect, please try the steps here https://bose.life/46mOBQg to see if they help. Please also make sure the surface of the earbuds is free from any skin oils, and/or moisture to help with response.
Please also contact us https://bose.life/contact for help as we'd love to help you enjoy the earbuds.
Nic - Bose Customer Support
Great priduct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am loving these earbuds. Learning curve is a bit longer for me..my last ones had wires. Storage case is sturdy and small.
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a product that works very well, although given its price they could improve the case since it is of very low quality.
I would recommend this to a friend