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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.3 out of 5 stars with 2507 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product. They also appreciate the long battery life and appealing design. However, some users have experienced issues with connectivity. Additionally, a few customers noted that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,507 reviews
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them less than three months in total and the headphones don’t get charged all the time. Seems like they don’t fit in the spot where you drop them after using to charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wear them all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them after I get up … iPhone, to the TV, into the car. When I go out to run, and then when I get into the Hot Tub .… back to the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful sound when it works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I only gave them 4 stars because they occasionally have random volume increases/decreases. The same thing happens with my Bose Earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! They are almost perfect. The unique detail is the short battery time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Switched from AirPods to these and they’re awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bose are the absolute best hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds they are awesome I can walk away from my phone and it’s still very clear even in the next room over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my father in law and he loves it. Long hours of playtime and perfect for while he goes fishing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not in Bose tradition at all!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are NOT an upgrade from Quiet II!. These have no battery life and won't pair with anything. I got it FINALLY to may phone but tried to move to IPad and no luck. Did everyting possible. Reset equipment, unpaired from phone, EVERYTHING suggested from customer service to no avail. I'm sending these crapy earbuds back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds, Greg! The battery life is 6 hours if Immersive Audio is off, 4 hours if it's on, and a fully-charged charging case will supply 18 further hours of charge. As for the pairing issues, if all troubleshooting hasn't helped, then please contact our support team to have your product exchanged: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is amazing, but the sound quality is not as good as the Sony X5

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the noise cancelling of the QuietComfort Ultra Earbuds, Omar! We're proud of their audio quality and Immersive Audio options; however, it is true that each customer's audio tastes are different. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Fail just out of warranty - 2 sets now!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the earbuds sound great, they DO NOT last! I've had 2 sets last just long enough to get past the warranty period, then fail. $265 for a 1 yr warranty, and they don't last more than 2 years is not acceptable. One set failed internally, the 2nd had one earbud literally fall apart.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing overall.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds overall, better battery quality than Sony. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife she loves them, she said they are the best ones she has ever gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Jabra and Edifier in the past and these are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beware these have a constant static noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud exhibits a persistent high-pitched noise, akin to that of a mosquito. Despite returning the initial pair and receiving a replacement, the issue persists. These earbuds are practically brand new, having been in my possession for only a few hours. While the active noise cancellation (ANC) feature is undoubtedly impressive, its effectiveness is rendered moot by the fact that any attempt to listen to podcasts or music at a low volume is marred by the aforementioned static noise. Although the sound quality is generally satisfactory, the aforementioned drawbacks make it untenable for me to retain these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! I'm happy to hear you liked the noise cancelling and sound quality of your QuietComfort Ultra Earbuds per se. Some customers might hear a faint, mosquito-like digital audio artifact when in quiet environments, not listening to music, and with ANC on high. This sound should be low in volume and is normal; our engineers have determined that it does not indicate a fault with the headphones. We hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best earbuds i ever had there isn’t a better earbud

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound when they connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have fantastic sound but they struggle connecting to my apple products. Its very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dennis, We are glad to hear you are enjoying the fantastic sound of the Bose QuietComfort Ultra earbuds.

      If you are having issues with connections, the Bluetooth device might not connect to your earbuds if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, and then try connecting your earbuds once more.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Extraordinary!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again bose has surpassed my expectations. Just when you think that there's nothing more that could be done.bose raises the bar and does the impossible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds been with Bose for years would not trade for any other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have tried so far. Love the spatial audio. Had to buy xl ear cuff separately but we'll worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Buying high end with wish or temu microphone crap.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music and noise cancellation. But when I buy head phone I buy them for all features. These headphones work great I would give them an amazing review but I need everyone to complain about this because it’s the number one thing. We all spend time in our phones some of us out money into the best of the best but Bose did great on majority but if I’m paying 350 dollars for this product with warranty they need to put what you pay for them in it. Sound is great noise cancellation great but the mic when you talk to anyone no one seems to understand you. Come on I paid 300 dollars you seem to get your microphones from wish or temu. Honestly it’s insulting you guys but such a bad microphone in it. I bought hands free for a reason fix this issue. It’s so annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound and noise cancelling of your QuietComfort Ultra Earbuds! These earbuds are designed to enable crisp and clear phone calls. If you're experiencing issues, make sure the mic holes are not blocked by the stability bands (or anything else). Also ensure your earbuds are being worn properly, as proper fit and mic angling is key for top performance. If our support team can assist you further, please get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose