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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2494 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,494 reviews
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good pair of headphones. Only negative is when your making a call, the mic is not that good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Bother....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great At First, but repeatedly I've had to send them Back because of multiple issues and it's not worth it for what they Cost. Do not buy this and avoid the repeated issues you'll be facing shortly after ordering.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones Get allot of use out of these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope dope dope yoh should buy some pretty dope pretty dope

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor volume during call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointing the noise canceling is good but when talking on the phone it is the worse you can hardly hear the person you talking to and they say i sound terrible i have the bose soundsport that sounds great but of course they stop making that so now i have to leave bose and get something else

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Paul,

      Thank you for leaving your review about the QuietComfort Ultra Earbuds.
      I am sorry to hear that you are not fully satisfied of these earbuds because of issues during calls.
      In your case, we have a few articles that could be useful: https://bose.life/48X04bE and https://bose.life/3rhLY3G

      You can also reach out to us for further assistance: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quality earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy online ordering and locker pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it’s such a good product to have. I bought another one for my husband birthday and I am planning to get another one for my daughter’s birthday next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my daughter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great and that’s exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet Comfort is Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. I use them for work and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New ear buds are great. The Ear buds we had to replace were terrible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging wireless and too expensive needed better sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shouldn’t Have Purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s only one thing that I like about this product and that’s the noise canceling. Besides that I wish I had the option to try before buying. Because they were opened and used for a week, I wasn’t able to return them. Wasted $275 plus the tax….

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you're only enjoying the noise cancelling of your QuietComfort Ultra Earbuds! If you've been experiencing any technical issues with your earbuds, I would recommend contacting our customer support team, as the team will be happy to assist you and help you get the best out of your earbuds. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear bud headphones that work perfectly and allow easy listening as well as communication.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great hardware. firmware 4.0.20 RUINED them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of these that had firmware that was a year old or so, and they worked great. I loved em. But I made the mistake of letting the Bose app update them to 4.0.20 which TOTALLY BLOWS. After that connections were a nightmare. Stuck in loops, playing crackly noises, not being able even manually switch devices. I suspect if you ONLY use these with your phone, and never try to pair them with something else, you might be okay. Apart from that, consider yourself warned.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Michael,

      It is strange that you've had trouble after the firmware update. I'd recommend making sure that you resync the connection of the earbuds together by placing them in the case and ensure they making a good connection with the charging pins. Then keep the case closed until the case lights stop flashing, and only remove one earbud from the case and it in your ear before removing the other earbud. I'd also try the other steps available here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka0Pb0000005158IAA&language=en_US

      Or reach out to us, as we'd love to help you with the earbuds: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but battery life not good compared to other ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are my most favorite ear buds ever so far!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like the most on this earbuds is that, each earphone can connect individually and use them individually regardles you are not using the right earbud. A real plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones...perfec for the gym .mmmmmmmmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eat h

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing I never had one this before and I love it

    I would recommend this to a friend