Customer Ratings & Reviews

Great sound and noise cancelling headphones. Comfortable too

These ear buds are by far the best ones I've ever owned. I wore them on the plane and the noise canceling was amazing. They are comfortable and easy to travel with.

[Employee of bestbuy] Amazing noise cancellation long battery life as well

Love the sound…but I wear them for running & walking and on occasion they get slightly sweaty. When that happens they start rotating through the various programs. Very irritating & I wish I could figure out how to make that stop.

Excellent noise cancelation, great sound, & secure fit. Definitely needs muliti point connection, especially at this price range. App needs polishing to be more responsive, it's quirky

I rate this product as 4 stars for the following reasons. Pros 1) the sound quality is absolutely fantastic, and the app really gives you the ability to customize how they sound. 2) they seem to be rather durable and the build quality is good. 3) the call options are really sound. Over all the pros outweigh the only cons. Cons 1) they are extremely uncomfortable no matter what size i change the rubber pieces thag came with them too. Maybe its just my ears, but if i wear them for more than 20 minutes i get a wicked ear ache. Its not a volume issue, its the over all fit. Are the worth the premium price? Id say yes. 4 stars for a quality product. Minus 1 star for the way they fit.

do not fit tightly keep popping out other than that pretty good sound and lasting battery

Definitely an Upgrade from previous wired models. Even riding a zero turn lawnmower for hours is great for getting my music. However, the husband snoring in a king size bed and these DO NOT cancel his loud snoring!!! I don’t even know if there is a model that would give me complete silence while he snores! If anyone know please lmk! Have always been a Bose fan. It’s a no go with his snoring.

This earbuds are the best of the best! Bose is always a good quality of sound and design

These are actually an improvement over the comfort 2s. Transparency mode is clearer and so is the sound. Still no multi point connection which is ridiculous at this price point.

Great fit, sound and ANC! My son has been trying to get me to try Bose for years, but I love my Sony WF-1000XM5's. I still like my Sony's, but now I'm using both.

Very comfortable to wear. Long battery life. Sound is amazing!

amazing headphones. wish they were more apple friendly which is why they are 4 stars. sounds amazing, but the fact that Bose doesn't work with Apple, no matter who's fault it is, makes these 1 star less. Otherwise they're perfect.

Love the bose sound with music and videos but conversations are horrible. I cant just wear one while talking one the phone. I tried adjusting everything. I had to wear both buds to hear who i call. But for $300 youd think theyd be good all around. I wouldn't pay more than 150$. Oh, and they are comfortable and stay in very well with different rubbers to fit. I get sweaty at work all day and i never felt like they were going to fall out. With all this said, calls are very important. When im not working at home or at work i like to only wear one bud.

They have good sound, but lack a few essential features and aren't extremely intuitive. I'm planning to return them today because figuring out they're both missing a key feature I need for a daily use pair of buds and have clunky controls was a dealbreaker. They do not allow you to disable the touch controls, so if these are buds you plan to wear with anything that might so much as brush against your ears they're going to frustrate you. The app only connects to the buds if the case is open, and the buds are a little difficult to pull out and put back in. I discovered this after hours of frustration while trying to get them to finish installing an update that took 45 uninterrupted minutes on the app. Closing the case interrupts the updates and disconnects the app. The app tells you to insert the buds and hold the button down to make a blue light flash which doesn't seem to happen until you disconnect the buds from your phones bluetooth or when it finally makes up its mind what state it should be in. It's pretty wacky, I'm not about to do science experiments to figure out the state machines for their earbuds. Is the sound and noise cancelling pretty good? Yes. Are the features user friendly and intuitive? No. Who designs a modern pair of earbuds and doesn't allow for the touch buttons to be disabled? And who makes the app reliant on the box being open? Why does it take 45+ minutes to download an update? That's not a good design, especially not one worth $250 in my mind. I'm obviously paying for sound quality and not features at this point but I'd take lower sound quality over the frustration it caused me personally. I'm sure these buds have a target consumer. The sound is pretty great and the noise cancelling is effective. If you don't need to disable the touch controls and don't think you'll need to regularly change settings with your phone they'll get the job done. I just can't abide the missing feature and the fact I can't use the app without leaving the case open. (Including the several times I've connected to them on the app when it wasn't actually connected to my phone.)

I love Bose so I shopped around and I got these earbuds. They’re my first in ear earbuds. I’ve had beats over the ear earbuds before they are comfortable. They stay charged easy to use. Totally awesome. Stop reviewing other earbuds and get these worth every penny!

Probably the most expensive ear buds I've ever purchased but I'll tell you right now, it's worth every penny. The sound quality is awesome! Talk about having an immersive experience!! Battery life is perfect and connectivity is instant. If you can swing the price, I would strongly recommend these ear buds. You won't be disappointed.

Sounds good but trouble with connection sometimes one won't connect

They sound amazing and the sound cancellation is absolutely fantastic. They are comfortable in ear, connect fast and keep a stable connection and I really like the different modes for sound cancellation levels- i prefer aware when I run but quiet all the rest of the time. The only negative I have is that I didnt get them sooner.

I love my earbuds. They are very comfortable. Its amazing how much noise they are able to block out. I'm still learning to use them, but the most important feature for me was the noise limiting. I get migraines, so when I have one or feel one coming on, they help me by canceling out the noise.