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Customer reviews

Rating 4.3 out of 5 stars with 2492 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,492 reviews
  • Rated 5 out of 5 stars

    The last pair of earbuds you will own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! They fit perfect; the sound is absolutely amazing - try the immersion - it's as if the music envelopes you. I've owned ipods (all versions) and beats and you can not go wrong with these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality sound bit doesnt stay in unless clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overtime, body oils build up on them even though you cant see the coat of oils it will fall out of your ear if you inner ears aren’t completely dry. This means if you start sweating even a little bit they fall out making this an expensive boo boo if youre doing some mowing or jogging around anywhere there are drains. Giving them a clean with a bit of ipa fixes this bit only shortly and temporarily. This problem was never present with the previous generation of ear buds. The soundsport free had ear lobe wings to hug the inside of your ear lobes and rarely fall out. A little suggestion for bose, please start putting those wings on your future products. Other than that one problem these ear buds are great. Connectivity is great, the bluetooth range is very good, the sound quality is excellent, and the connectivity with the apps are good.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brady,

      In order to get the best comfort and audio experience with the QuietComfort Ultra earbuds, please check our fit guide: https://bose.life/3uWVAlx
      It is also recommended to clean them from any oil or debris using a dry soft cloth, especially if you are using them when you do sport activities.

      If you need any further assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality- easy fit - long life battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds I have ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and stay in your ear. The sound quality is amazing and using the Bose app makes adjusting the sound easy. Excellent noise cancelling as well. Highly recommend these ear buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound.... thats all!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, however, everyone I talk to over the phone has the complaint that the pic pucks up to much background noise. I have to switch from Bluetooth to hand-held in order to have a conversation. Also, after 7 months, I am now having connectivity issues. 90% of the time, I have to re-dock the ear buds in the case in order to connect to my phone. This started happening about 3 weeks ago.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rolando, I'm glad you're impressed by the sound quality of your QuietComfort Ultra Earbuds! If you're having connectivity issues, try rebooting your smartphone, as this can help stabilise the connection. Also try a reset of the earbuds, see here: https://bose.life/qcufr. If the mic on your earbuds is picking up too much background noise, try moving to a quieter environment, and make sure the mic holes on your earbuds aren't being blocked. If issues on calls persist, our support team will be happy to assist, see here: https://bose.life/3rykPZR. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great earpods!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is the best I have heard. They fit great which never happens with earpods. I use them pretty much every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Noise cancelling and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these earbuds to be very comfortable. Seems easy to use. Have not used them enough to check out all the features. I did find the noise cancelling to be very affective while flying on a 737, which can be a bit noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own the Previous 3 other Bose In-Ear Earbuds. After purchasing these, they are by far the best. Light weight with spectacular sound. Noise, canceling function is the best of them all. Immersion has the greatest sound and noise canceling function yet. Really Great battery life. No connecting issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and they don’t fall out. The immersion mode is incredible.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, the ANC is superb, and the fit is good. That's where the praise ends. There's no wireless charging, no multipoint, subpar battery life and the connection is probably the worst I've ever seen in a pair of true wireless earbuds. It's really a roll of the dice if the buds will connect to my phone when I take them out of the case, or if they'll even stay connected to my phone. For this price, you're far better off getting the Sony WF-1000XM5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling the immerse sound is amazing and like some reviews I haven’t had a problem with connecting and they fit good in my ears

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best earbuds

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best earbuds I’ve bought they don’t move aren’t uncomfortable and last such a long time I have a hard time getting earbuds that won’t fall out my ear and these ones just like lock in and they got good customization on fittings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent-very comfortable 100% worth the purchase! I used to get earrings if I wore anything inside my ear, but this product is so comfortable I am so glad that I purchased them. I use them every day and the charge last forever. Plus the holder recharges them if they’re running low it’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sounf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good, the addition of spatial Atmos sound really makes the depth of so much more realistic. The fit is good although if you had to find the absolute perfect fit with the ear retention, system sound excellent, for this kind of price, it would be nice if they had a charging case. It’s kind of a cheesy cut.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstandng sound quality throughout the whole range. Good fit in the ear. Good silencing feature as well. My only complaint is that there were NO INSTRUCTIONS included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hands Free Device and Music Listening

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality! Headset Use is Great for talking while using as a hands free device! Battery Life could use a little more, but continuous use for 6 hours of listening is not bad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive, Great for music, average for calls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These quite comfort ultra earbuds are phenomenal for music, with a good low end and some customization within the Bose app. Call quality id average, noise cancellation very good. If you prioritize music over calls, get these, but they are clunky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds in my opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best earbuds i have purchased. The sound quality, connectivity, battery life, and app is user friendly. Touch controls work flawlessly. I own many sets of earbuds and the Bise are definitely my first go to.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great, but technology does not always work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these over 6 months ago so have had plenty of time to give an honest review. I have to say that I have owned many Bose products and have alway been pleased. I had a pair of Bose Sports earbuds and several pairs of over the ear noise canceling Bose headphone and have never had any issues. And the sound of Bose has in my opinion always been superior to other brands I own like Apple AirPods and Sony. That said, these also sounds great. But the technology is problematic. I use these every day during workouts. And at least 40% of the time when I take them out of their case and put them in my ears, one will not connect. And about 10% of the time that I put them back in the case and take them back out, the other one does not connect. They are also hard to get out of their case. Not well designed. Generally they sound great but do not work all the time.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tom, I'm sorry to see that your QuietComfort Ultra Earbuds don't quite match the experience you've had with your other Bose products. I'm glad you like their sound, but if one earbud isn't connecting, then wait until the first (right) earbud has fully connected and announces the battery level. Then, take the left earbud out and do the same. If this process doesn't help, then let's try some troubleshooting. Please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose QuietComfort Ultra Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great for music, l really like the immersive audio for music. only complaint is the the battery life when using immersive audio. fits good in the ears and can totally block the outside world. Connected easily to my MBP and iPhone. Highly recommended to anyone who enjoys listening to music

    I would recommend this to a friend