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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2493 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,493 reviews
  • Rated 5 out of 5 stars

    YAYAYA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best noise cancellation in its class! Audio quality is phenomenal as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but still have same issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is much better than the last generation. But still experiencing sporadic connection issues. Sound is still the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds for noise cancelation, that block out the external noise about 90%. The music quality is great, however one only can use SBC or AAC codecs, if your phone is compatible with Snapdragon Sound, you'll be able to take full advantage of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend for Bose Owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to use. If you alteady have Bose items it syncs up through the app seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound and Excellent Noise Cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds I so much better than any earbuds I have tried in the past. And I love the quiet mode. I fly a lot and enjoy the peace and quiet while on a plane. I highly recommend these to anyone looking for a good set of earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound quality, but doesnt fit for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is noticeably better in my opinion compared to the Apple Pro’s, and BEATS but I couldnt get them to stay in my ear; even when sitting still. While changing the variations of accessories to see if a specific combination of provided ear pieces would suffice, one of them ended up ripping which ultimately led to my decision to return them. Maybe if someone creates an after market product to help them stay in my ear like the foam ear pieces you can get on Amazon for the apple ones.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Ultra Earbuds.

      I'm sorry to hear that you've decided to return the earbuds. Alternate sizing kits are available from the Bose website, and it's always a good idea to check you've run the Earbud Seal test within the Bose Music app as well.

      Warm regards
      Fiona M. - Customer Support bose

  • Rated 5 out of 5 stars

    Best ear buds ever!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever had a hand down I can sleep with them in I can ride a bike with them in. I love em.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing but the connectivity is horrendous. The headphone would not stay commected to my phone for longer than 20 minutes somtimes. It would randomly call people & drop calls! Would not recommend! I ended up getting the Powerbeats pro 2’s! Which i love & would say save your money on these and go to beats!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose QuietComfort

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit is great, and the sound quality is good. After a few days, the left earbud began to produce a buzzing noise that wouldn't go away. apparently this is a common issue. Returned

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Carlos, thank you for sharing your feedback on the Bose QuietComfort Ultra Earbuds. We’re glad to hear you found the fit and sound quality to be good, though we’re sorry to learn that you experienced a buzzing issue with the left earbud. That’s certainly not the experience we want for our customers.

      We appreciate you letting us know, as feedback like this helps us continue improving our products. If you decide to explore Bose again in the future, we have helpful support article at https://bose.life/46RIjuX which will help with the issue.

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Better than Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them more than her Apple set, and they produce better sound than her Beats headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noice cancellation has been the best I’ve ever experienced in any ear bud, I’ve carried a lot of noise cancellation head phones and earbuds but now I just have to carry the ultras. The only issue is occasionally the left ear bud produces a high pitching sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthy purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several high end ear buds but something was always missing... either volume control, or inability to listen to just one ear bud, or call quality.. etc. I have to say that these earbuds filled my check list that I wanted in an earbud. The sound to impeccable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose - QuietComfort Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent, but it's challenging to find the correct fit to wear so they are not constantly trying to fall out in the gym.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the noice canceling is excellent. My only complaint is that my friends say when I’m on the phone with them with the earbuds in. That they hear a high pitch sound at all times

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are happy with the sound quality and noise cancellation performance of your QuietComfort Ultra earbuds, but sorry you are sometimes experiencing issues during calls. Please check our fit guide to make sure you are correctly wearing them and not blocking the microphones: https://bose.life/3uWVAlx

      Contact us for further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best in ear headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple in ear head phones and these are the best so far. Noise canceling is amazing to the point you can't hear the screaming baby or engines while on a plane. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for calls/ great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cancel out noise when you're on a call. All noise gets canceled when listening to music only. These are great, but not for talking on a long 10min + conversations

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your honest feedback!
      We’re glad to hear you’re enjoying the noise cancellation while listening to music using your Bose - QuietComfort Ultra Earbuds. Regarding your experience during calls, we understand how important clear communication is—especially for longer conversations.

      The earbuds are designed to cancel noise for the listener, but loud background sounds can still be picked up by the microphone during calls, depending on the environment. Here's a troubleshooting link that can help you have a better quality experience:  https://support.bose.com/s/article/quietcomfort-ultra-earbuds-microphone-does-not-pick-up-sound?language=en_US

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Would 100% purchase again! The sound quality is great as well as the call audio as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones would recommend!!! Sound quality is great !! Noise cancellation really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones i have tried!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great. The music you hear is incredible! They may ve a little more expensive but they are worth it! They totally drown out any noise outside of what you are listening to. You wilk noticevthe difference believe me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music not for phone calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is like you would think for music, videos, streaming. For phone calls while paired with an IPhone 15 pro max they are not worth the even buying. If you can hear the other person on the other side it was very faint like whispers. 4 star for music, 1 star for phone calls incoming or outgoing

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi John, good to hear you like the QuietComfort Ultra Earbuds' audio quality for music and videos! If you're having trouble hearing people on calls, try pairing your earbuds to a different device, to compare performance. Also, try several different call apps, e.g. standard phone calls, Zoom, Teams, etc. If issues persist, please get in touch with our support team, who will assist further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose