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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2499 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,499 reviews
  • Rated 5 out of 5 stars

    Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best kjejdjjdjjejjjjjjjjjjeoenownwken8

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds fade the bose labels off them when using them a couple of times.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, and we're really sorry to hear that the Bose labels on your earbuds have started to fade.

      This issue may be related to wear and tear, and we’d like to look into it further. If you could please send us a message with your proof of purchase and photos of the earbuds, we’ll be happy to assist with a warranty evaluation or replacement options if applicable.
      Here's the link: http://bose.life/globalsupport
      Your feedback is important to us, and we’re committed to making this right.

      -Jelyn, Bose Customer Support bose

  • Rated 3 out of 5 stars

    Didn't last long

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them for about 6 months before one of the ear attachments completely broke off. Luckily, I had the protection plan on them and Best Buy replaced them for free!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Brianna, I'm sorry to hear one of your QuietComfort Ultra Earbuds came apart. This shouldn't happen within 6 months of use, and I am happy to hear that Best Buy exchanged your buds for free. If you do have any further questions, our support team will also be happy to help you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 cant eveb conpare. Raised the bar. Legendary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service always thank you highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    DEAD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but the battery died on one earbud after 10 months. Too expensive for this!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of your QuietComfort Ultra Earbuds, John! If one earbud is no longer charging or turning on, there are few things we can try. First, resync the earbud connection by putting both buds in the charging case (with the lid kept open), then close the lid. When the status light stops flashing, open the lid, remove just the right earbud, and place it into your right ear. You should hear the welcome tone, and then you can place the left earbud in your ear, where you should also hear the welcome tone. If that makes no difference, our support team would like to look more closely at the issue. Please get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also enjoy Bose products. I like the color and they work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great product,i love it!!! ❤️ im definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not dependable Wont buy them again.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good when they work. Bought a pair in October because Airpod Pros were unabailable. I went home and put them on a charger and connected them to my iphone 15. On the Bose app it said I had 24 percent charge so I let them charge over night. The next morning I checked the battery status and it now said I had 5%. So I returned them later that day. Her it is January 4th and the left earbud wont take a charge I tried to do a hard reset and its still not taking a charge. The sound quality was really good and the noise cancellation was awesome too. But unfortunately this is a product that seems to not work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear you enjoyed the noise cancellation and sound quality.
      If the earbuds are no longer charging, make sure all of the contacts are free from any debris, and make sure the earbuds are fully seated with the charge terminals.
      the light on the inside of the case will be Solid amber (5 seconds) letting you know they are charging.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift it was immediately loved and easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I thought.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what I thought. While I can isolate the sound around me, they don’t isolate it from the person I’m talking to. They can literally hear everything going on around me. I did t enjoy these at all. I feel bad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you're somewhat disappointed with your QuietComfort Ultra Earbuds! Please note that the earbuds aren't designed to block out the background noise that the person you're on the phone to can hear in your background. The earbuds will only block out the noise that you can hear in your background. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BOSE- EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PERFECT GIFT FOR MY HUSBAND, HE IS SO HAPPY TO HAVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these before and lost them. This will be a Xmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I’ve ever bought amazing features!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds would recommend to a friend. Need to find correct fitment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were working better than I thought they would!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go…

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a surround sound on the go is the excellent feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Bose its alway amazing product. I own many Bose products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds I use it all the time for workout working and talking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds but there is noise the ear buds seem to absorb the noise which makes them saturating sound

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your experience. We're glad to hear you're enjoying the earbuds overall, but we understand how unwanted ambient noise can affect the listening experience. We'd love to help troubleshoot or adjust the settings to improve the sound quality for you. You can reach out to our teams for further assistance


      Kind Regards,
      Eric V. - Bose Customer Support bose