Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 12582324
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.
This summary was generated by AI based on customer reviews.
Thank yoh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good , I am in so in love wirh them ,,, thank you ……..
I would recommend this to a friendgreat outside of phone calls
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones but the only issue with these is the phone-calls.. most of the time, i have to turn my headphones, so the other person can hear be better.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Chad,
We are happy to hear that you're loving your headphones. If you feel like your microphone is picking up low audio, try our troubleshooting steps available here - https://bit.ly/48EjKja
Tegan - Bose Customer Support
Bose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn’t great seems like they don’t last 6 hours
I would recommend this to a friendBrand response from Bose Support
Posted .We appreciate your feedback! Battery life can vary depending on factors like volume level and noise cancellation settings. If you're consistently getting less than expected, try checking for firmware updates. If the issue persists, our support team would be happy to assist!
Kind Regards,
Eric V. - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works excellent ! Use them daily Purchased in store
I would recommend this to a friendStay away
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed and a complete wast of my money. Stay away. I had to purchase them because issue with buy other Bose QuietComfort (previous model) stop working properly. One just stopped charging all together. This version is difficult to control and is extremely sensitive. If the winds blow strong enough it activates it and stops. When I am at the gym and I am using a towel on my face and the towel gets in the general vicinity of my ear, it stops playing, changes the volume or changes the song. This happens EVERY single time but I can put my finger on it to try to do something and there is no reaction. I am fed up at this point and we will have to eat this loss and buy a different brand to avoid the continuous aggravation. I 1000% regret this purchase and because of my continuing issues will never buy Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! In normal conditions, any surrounding wind should not be strong enough to activate the earbuds' touch controls. If using e.g. a towel, however, I would advise general care, as the towel may indeed come into contact with the earbuds' surfaces and activate the touch controls. A useful overview of the earbuds' touch controls can be found in the product instruction manual - just to be sure you're operating them correctly by hand. Warm regards, Fiona M. - Bose Customer Support
Call quality kinda bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listening to music is best, but talking to the phone is kinda low that you must use both of them for a better call
I would recommend this to a friendBrand response from Bose Support
Posted .I'm happy you're enjoying the QuietComfort Ultra Earbuds for your music! It's true that we'd recommend using both earbuds when making phone calls; this is partly so you can hear more, but also since the mics are located on both earbuds. Warm regards, Fiona M - Bose Customer Support
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product for the money. Bose continues to improve their products
I would recommend this to a friendOnly the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good......... . ...... . ...... ......
I would recommend this to a friend- Cons mentioned:Connectivity
DO NOT BUY for Android
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third pair of Bose wireless earbuds and the most expensive BUT these are by far the worst! They sound good when they work. But it's CONSTANTLY disconnecting and when it's connected it's CONSTANTLY dropping audio for a second or two. It's really frustrating and will be the last pair of Bose I buy. I wish I would've used them more during the return period because I would've returned them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Bryson,
Thanks for your feedback regarding the QC Ultra Earbuds. We're sorry to hear about the disconnection and audio drop out issues that you've experienced when using them. We want to assure you that the product is fully compatible with Android devices, and that there may be other factors besides the OS that could be contributing to the problem.
This page will give you troubleshooting options you can try to remedy disconnection issues: https://bose.life/4b5gtM0, and this page will give you some tips for audio dropouts https://bose.life/3Stmrz0.
If you continue to have issues, or just need some assistance/guidance, do not hesitate to reach out to us via https://bose.life/3ET4mCs. There are a number of ways you can get in touch and our team are more than happy to help!
Jeff - Bose Customer Support
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs longer battery life but over-all a nice product
I would recommend this to a friendBose 3rd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazin product.works great easy to connect and very elegant.
I would recommend this to a friendHead phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work a wonder didn’t disappoint will purchase some more
I would recommend this to a friend- Pros mentioned:Sound quality
Not for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted these to take the place of my air buds but didn’t happen! Great for music, bad for everyday business calls to me!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you were impressed by the music quality offered by the QC Ultra Earbuds, but we're disappointed to hear they didn't work out for your business calls, especially as you were hoping to replace your AirPods.
The microphone technology in our earbuds are a result of years of innovation so we'd love to learn more as to why you found them bad for calls. We're constantly working to improve our technology, and your input is valuable in helping understand better how we can offer you the best experience. Please feel free to reach out to our team if you wish to provide further details https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Excellent quality & performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are worth spending more to get the best!!!!!!
I would recommend this to a friendGood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and very happy with my purchase.
I would recommend this to a friendBose earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we expected this would be and then some. Great purchase.
I would recommend this to a friend- Cons mentioned:Connectivity
NOT A GOOD PRODUCT.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These kept falling out my ear regardless of which bud cushion was used. The app would not find these so i could not get the best listening experience. I did not like this product at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Adrian,
I am sorry you are not happy with your QuietComfort Ultra earbuds.
To make sure you are correctly wearing the earbuds, please check our fit guide: https://bose.life/3uWVAlx
And if you are still experiencing connectivity issues with the app, please reinstall it and make sure you are using the latest version.
Contact us if you need further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Charging malfunctions on the best earbuds around.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Bose quiet comfort headsets since their first iteration, and I was wildly disappointed to be met with rampant charging malfunctions, which avail the headsets to me about 30% of the time. The headsets are supposed to charge in their charging case, but fail to do so a vast majority of the time. Other times they will charge, but then lose charge as rapidly as if I were using them. I cannot imagine this is intended functionality, but it is an astonishing oversight regardless.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It's great to hear you've been a Bose user for a long time, and thank you for choosing to continue that journey with the QC Ultra Earbuds.
I'm very sorry to hear you've had issues with charging. That certainly isn't normal behavior for the earbuds. You can find troubleshooting options here https://bose.life/3GVhXLb which may help resolve the problem.
Still having issues, please do not hesitate to get in touch with us via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Best ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Already had a pair. Brought these for a friend
I would recommend this to a friendDon buy this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don buy this product, the right side earbud not touching the charger connectors, now I have one side ( left side) working only
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jose, sorry to hear about the issue you're experiencing with your QuietComfort Ultra Earbuds. We completely understand how frustrating it can be when only one earbud is working due to charging issues. No worries, we’re here to help! To get started, please check out this support article, which may help resolve the issue: https://support.bose.com/s/article/bose-quietcomfort-ultra-earbuds-will-not-charge?language=en_US. If the problem persists after completing the steps, feel free to reach out to us directly using this link: https://bose.life/3rykPZR. We’d be more than happy to assist you further. Klariss – Bose Customer Support.