Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 12582324
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth the $$$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Killer sound, by far the best noise canceling I have ever experienced. The 3d audio is crazy good and accurate
I would recommend this to a friend - Pros mentioned:Sound quality
Great Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds, Easy to use and the noise cancellation is good.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best earbuds I have run across and I have had a lot
I would recommend this to a friend - Pros mentioned:Sound quality
Terrible Quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! I have been a loyal Bose customer for 15 years, but these are the worst I've ever had. The sound is great and the noise cancellation is phenomenal. However the quality is extremely low with the rubber surround breaking after 2 months of use causing them to slip constantly and fall out on occasion during use. After 5 months of use, I started hearing a loud crackling in one of the earbuds. I reached out to support and they told me this was expected due to the noise cancellation. After I was adamant this was not normal, they told me there was no factory reset with these specifically and the only option was replacement which would take up to 8 weeks after they received them. I use these for many hours a day with my job and it would be a severe inconvenience at best to be without them for so long. This is a stark contrast from Bose products of the past and I will not be buying these or any other earbuds from Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Blaine, I'm sorry to hear of your disappointment with your QuietComfort Ultra Earbuds! I am happy that you like their sound and noise cancelling performance, however.
The stability bands shouldn't break within a few months of use, however if this does happen, our customer support team will be more than happy to send you some new bands. The team can be contacted here: https://support.bose.com/s/get-help-landing-page?language=en_US.
The loud crackling noise you described doesn't sound like it was caused by the earbuds' noise cancelling. Things to try here include re-syncing the earbuds with the charging case, rebooting your connected mobile device, and clearing the Bluetooth pairing lists on both sides. If these steps fail to resolve the issue, our support team will be very happy to assist here as well.
Lastly, you referred to an 8-week turnaround time for an exchange of your earbuds. Bose has recently transitioned its repair and returns locations, however I can confirm that there is no longer a risk of delay. In this respect, I invite you to contact our support team again via the link above, so we can ensure all troubleshooting has been tried and then go through our service options with you, if these are needed.
Warm regards
Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Sound is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing however it glitches sometimes
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good best ear buds best sounds you can hear everything
I would recommend this to a friend - Cons mentioned:Connectivity
Something’s up with Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are the third product from Bose I have either returned, or scrapped completely. The issue I always run into is that not even a month in and the earbuds (or headphones) would not hold a connection to my device. Disappointed to say the least
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Rome,
I am sorry to hear about the repetitive issues you have experienced with our products, including the QuietComfort Ultra Earbuds.
Please try to perform a full reset as it often helps fix minor internal issues: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bufcAAA&language=en_US
If you need further assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Excellent sound and noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent, I would buy them again.
I would recommend this to a friend - Pros mentioned:Sound quality
Very disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really had such high hopes for these. I love Bose headphones so i assumed the earbuds would be the same. The bass from these is sadly beatable. Sony earbuds have more bass and theyre less in price. Thatd the maij reason i wanted these ones. Also, the ear pieces are too small or too big. Theres no in between size. I found that weird. You should always offer multiple sizes so it can fit in anyones ear. Overall, the name is what you pay for. I emded up returning. I gave 2 stars because the quality of the earbuds was nice. Very classy and modern looking. I just wish they had mlre of that sound quality you expect from Bose products. Also, battery life coukd be improved.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you liked the build quality of the QuietComfort Ultra Earbuds, Tara! However, I'm sorry to hear you had trouble finding a good fit. Alternate sizes of eartip (sizes XS, XL) and stability band (sizes 0, 4) are available separately, if needed. For the battery life, it's true that with Immersive Audio switched on, the earbuds offer 4 hours of listening time, and 6 hours with Immersive Audio turned off. However, a fully charged charging case will offer an additional 18 hours, keeping your earbuds topped up. Lastly, the bass output can be adjusted via the Equalizer settings in the Bose app, to help achieve a sound you're happy with. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Great Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Sound quality is good. Microphone works well. You have to play with settings on the Bose app to get set up properly.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose buggs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love these buggs.Total a great way to hear your music without any noise in the back grounds. They are awesome!!!!! Worth the money!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but the microphone for phone calls picks up a lot of background noise
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, thanks for leaving your review of the QC Ultra Earbuds. Poor voice pickup is generally attributed with the way they are placed in the ears. There are tiny holes on the buds which work best when directed towards your mouth and if they're too high, it'll direct ambient sound into the mics. I recommend readjusting the placement so they are directed more towards your mouth and try another call to see if that helps.
Need further help? Reach out today via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
- Pros mentioned:Sound quality
Bose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great. In my opinion these are better then airpods pro.
I would recommend this to a friend - Pros mentioned:Sound quality
Love new ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great sound, great sound, great sound,
I would recommend this to a friend - Pros mentioned:Sound quality
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far some of the best sounding headphone I’ve ever used. The noise cancellation is on point, and the different modes are immersive
I would recommend this to a friend - Pros mentioned:Sound quality
Really great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed with headset and the quiet aspect is amazing. It really helps me read and focus in a house of noise. ‘Definitely recommend it,
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
My opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all for.phone calls very low volume but music quality was great
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Reilly,
I am happy to hear that you love the sound quality of your earbuds, but sorry that you are not happy during phonecalls. To make sure you are getting the best experience, please make sure to correctly wear them by checking our fit guide here: https://bose.life/3uWVAlx
For further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Don’t hesitate! Worth every penny!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ridiculous!! Off the charts sound and noise reduction. One of the best purchases I’ve ever made!
I would recommend this to a friend - Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality music in ear buds so far for me !!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose quiet comfort ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose QuietComfort Ultra True Wireless noise cancelling in-ear Earbuds are great. I work outdoors and I use them a lot.
I would recommend this to a friend