Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 12582324
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.
This summary was generated by AI based on customer reviews.
Bose QC buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, best earbuds I ever owned, if you’re on the fence just commit already!
I would recommend this to a friend- Pros mentioned:Sound quality
Amazing Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!!! The noise canceling feature it top notch. These are by far my favorite earbuds to date!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good to listen, Easy to pack. It does not get wet.
I would recommend this to a friend Great sound and fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and fits well. Only issue is connectivity with the app is sometime buggy. Not a deal breaker and worth it for the high quality sound and noise cancellation.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Connectivity issues ruin it. Unusable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically the same review as all the other 1 stars. Bought em immediately saw issues out the store, got em replaced immediately, exact same thing. It’s how they’re made. It’s Bose, so the sound quality is amazing but this is criminally bad manufacturing/design. Music skips multiple times a minute, ear buds hard disconnect hourly, constantly putting them in and out of case to reconnect. Apple AirPods blutooth by comparison puts these to shame
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Christian,
We appreciate you taking the time to share your feedback with us. We're glad to hear that you appreciate the sound quality of our product. However, we apologize for the issues you've encountered with connectivity and reliability. Your experience is not up to our standards. If you haven't already, we encourage you to reach out to our customer support team for assistance or to explore available solutions. We're here to help and ensure that you have a positive experience with our products.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
Best headphones ive bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have three different mode and are worth the money
I would recommend this to a friend - Pros mentioned:Sound quality
Love at first noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love at first noise canceling! My work office has horrible furnace noise and these earbuds are a game changer!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bad for phone call or meetings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and ANC are great. And since it's not an Apple device connectivity wasn't as great as usual and I was fully aware of it but the mic quality is shockingly bad for a $300 earbuds. I do not recommend them to anyone who will use them for 2 minutes of phone call a day.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .HI Nafiz,
It's great that you love the sound and ANC of the earbuds. Your comments about the microphone are surprising. I'd suggest making sure the earbuds are correctly fit https://bose.life/464ZWoC as this can affect microphone pick up. You can also try the steps here https://bose.life/3rhLY3G and reach out to us https://bose.life/contact for help.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Highly recommend!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are EXCELLENT! Quality of sound is wonderful and love the noise cancelling abilities. Definitely a plus for WFH and in office.
I would recommend this to a friend - Pros mentioned:Sound quality
Not for working out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have really great sound but when you try to run in them, they bounce and make this noise so I would recommend if you're planning to use them on a plane or somewhere where you're not being active but if you're looking for replacement for your workout headphones these are not it
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, its fantastic to hear you feel these have a great sound to them. The reason for them bouncing can be down to how they are fitted. You can find guidance here bose.life/464ZWoC to get the best fit for your earbuds.
If you are experience un-expected noises, you can follow the guidance here bose.life/46ljNzU to ensure these work perfectly.
Thanks
Matt - Bose Customer Support
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds in market for the moment, have a great quality sound
I would recommend this to a friend - Pros mentioned:Sound quality
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best for working in your computer. Doing exercises and for everyone that enjoys listening to the music
I would recommend this to a friend - Cons mentioned:Connectivity
Way too glitchy and poor build quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase these earbuds to upgrade from my original Bose QC earbuds that I had used for several years. I liked those original earbuds, but had issues keeping them in my ears. The Best Buy sales associate directed me to a pair of Jabra and I should have listened to her. First off, they do fit better my ears better, but they easily shake loose. I’ve tired the different sizes, and nothing works. Now for the main problem. They are glitchy. I updated them to the latest OS and they still are glitchy. What do I mean by glitchy? They disconnect randomly. They also cut in and out randomly. And the noise cancellation system will stop and then start on its own. So you have popping and cracking noises emitted from the headphones. Great of you don’t like music or silence. Not so great if you want to actually listen to music uninterrupted. It really voids the whole “noise cancellation” idea. I suppose Bose doesn’t understand the concept of nose cancellation any longer. They used to be a leader in the tech, now they just are dead last. Next, and I found this out only after having these earbuds too long to return them, it seems that with any Bose earbud that has the rechargeable case that the case tends to fry the batteries. Case in point, pun intended, I decided to gift my old Bose QC earbuds to someone. So I charge them up and try to connect them to their device only to have them flash red and white led lights at me. These have never been abused, worn in the gym, in extreme temperatures or kept in extreme temperatures. They had set for about 3 or 4 months in the case without being used. After spending time on a chat conversation with a Bose rep, I was told the battery had degraded. Really? On a set of $300 headphones that have been well cared for? I found a pair of Beats that I bought over 10 years ago, charged them up and they work fine. And those were used to jog in and to mow the lawn, etc. The only logical thing I can think of is the case does not have adequate overcharge protection. So to sum it up, I regret buying these and fear they won’t hold up. Unfortunately, I’ve had them too long now to return them. The next time I need headphones, I’ll listen to the Best Buy salesperson.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mike, thanks for your review of the QuietComfort Ultra Earbuds! I'm very sorry to hear you've had a poor experience with them so far.
It's not unusual to have to experiment with different eartip and stability band sizes, to find a comfortable but secure fit. The eartip and stability band sizes can be mixed and matched, and "XS" or "XL" sizes are available if these are needed.
As to the connection issues you mentioned, these should not be occurring but there could be a number of reasons for this behavior. I would recommend rebooting your mobile device, and possibly testing the earbuds with a different device to compare performance. Clearing the Bluetooth pairing lists on both sides and setting up a new connection can also be required from time to time, if a Bluetooth connection has become "corrupted".
Another quick tip is re-syncing the earbud connection, by returning the earbuds to the case, closing the lid, and then re-inserting the earbuds after a short wait. This can also resolve any issues around poor noise cancellation performance - although again, the QuietComfort Ultra Earbuds are designed to supply world-class noise cancellation to you.
Last of all, if you're seeing red and white flashing battery LEDs, and if a reset of your earbuds doesn't resolve this (here is one article covering this: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/QCUE-HEADPHONEIN/article.html), then I would recommend contacting our customer support team for where you live. The team can advise as to the next steps, up to and including service, and they can be reached here: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Bose earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my airpods pro 2 these are great. I have owned jabras, beats, jaybirds, bose soundsports, etc. these have the best sound by far
I would recommend this to a friend - Pros mentioned:Sound quality
The new pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sounds and noise cancelling! These are my favorite new daily earbuds that I use at work or the gym!
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product- no complaints——————————————————
I would recommend this to a friend - Pros mentioned:Fit
Passing the test...so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones have been great. I am active and jump around and they have stayed in place.
I would recommend this to a friend - Pros mentioned:Sound quality
Needs better Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise cancellation is great but 2 big problems I've had with them, the touch controls are so sensitive and the earphones don't stay in place inside the case to charge. I took these on a 5hr flight and it was so annoying, I had a neck pillow on and the touch panels kept being triggered. I couldn't really enjoy the music. The app was not connecting without wifi so I couldn't even go in the app to change the touch panels. It's a shame I really wanted to love these but needed more quality control prior to being released and it's unacceptable from a company like Bose. Maybe they can patch it with an update in the future for the app and the touch panels but the earphones staying in the case correctly or might need to be recalled or serviced.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am glad to hear that you are enjoying the sound quality and noise cancellation features on the QC ultra earbuds. For issues with the earbuds staying in place, I recommend that you try changing the stability bands and ear tips to find the best fit for you: bose.life/464ZWoC. If the earbuds aren't sitting correctly, be sure that the stability band is securely fitted to the earbud, if the stability band isn't flush to the earbud, it could cause the earbud to sit incorrectly in the charging case, preventing it from charging.
Should you need further assistance, feel free to contact our technical support team, who will be more than happy to help: bose.life/3rykPZR. Liam - Bose Customer support.
- Pros mentioned:Sound quality
Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and active noise cancelling. However, I had several connectivity issues using Apple devices. Audio would flutter between each earbud every time I connected but the fit was pristine. Overall experience was great except the connection
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for sharing your experience with the QuietComfort Ultra Earbuds.
I'm glad to hear that you are happy with the sound quality and noise cancellation performance, and that the fit is comfortable. But sorry you are experiencing connectivity issues.
If the connectivity issue persists, please check this article to know how to reset the earbuds: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001boakAAA&language=en_US
If you need further assistance, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound and noise cancellation. It really shuts out the outside world and lets you truly enjoy what you are listening to.
I would recommend this to a friend