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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2498 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,498 reviews
  • Rated 5 out of 5 stars

    BOSE IS BOSS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has it's flaws like touch controls being hard to use but over all it's a good one to spend money on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bosé is the way to go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome , once I tried I couldn’t go back .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and hands down the best for noise canceling and im on a lot of planes so these are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    From pros to bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from apple pros to these bose and i will not look back! The quality is noticable right from the beginning

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accessories to get the right fit for the war is excellent. This was a gift for my husband and he really likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise canceling!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling! Amazing! Very well thought out by Bose and the sound through these are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the owner of this item for few weeks, but used the only three times. Very nice quality of sound, but they don't work properly with Apple. Neither with iPhone nor with MacAir. Some times buds are working not simultaneously with some bad nose as if they not connected to each other. Also couldn't hear Siry and to answer a call had to open iPhone, go to settings choose Bose Ultra etc… Last drop is that I couldn’t connect them to my MacAir… Approximately the same troubles with Bose Open… Too much inconvenience for good sound. The made only for listening to a music. Not worst it. Two stars out of five

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you were happy with the audio quality of the QuietComfort Ultra Earbuds. The earbuds are designed to work seamlessly with both Apple and Android devices, so if connection or audio sync issues occur, there are several things we can try. I would recommend rebooting your iPhone or MacAir, as well as clearing the Bluetooth pairing lists on both sides.

      As for voice control, you can set a shortcut to access your mobile device's voice control via the earbuds. The microphone on the earbuds will then act as an extension of the mic on your mobile device.

      Our customer support team is also on hand to provide any further assistance, if needed.

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphone and all the features. Great sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Na

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set of earbuds great sound would recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Easily connects to iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Immersive Audio is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Ultras. The immersive audio puts the music in front of you. Adds depth and distinction. Call quality is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! Compared to other popular brands & this always comes out on top. Forget the rest, this is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars for noise canceling & sound quality. Zero stars for on call noise canceling. When im on a call, it does3filter out the noise so its horrible voice call quality. It also constantly loses connections & have to reset the buds to make them work again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tommy,

      I am pleased to hear that you love the noise cancelling and sound quality of your QuietComfort Ultra earbuds, but sorry you are not satisfied of the call quality and Bluetooth.
      To make sure you are not blocking the mic when you wear them, please check our fit guide: https://bose.life/3uWVAlx

      For further assistance, please contact us: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose remains the only name.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the only choice. Never disappoints. Forget the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    “GREAT PURCHASE”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise canceling earbuds are everything I wanted and I’m extremely pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so clear and noise canceling is the best. I can drown out all the world with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise canceling and sound but the connectivity sucks and right off the bat have problems with them charging in the case. Every time i go to use them they are at %10 or %0 battery.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Daniel, I am glad to see you enjoyed the amazing noise-cancelling and sound of the QuietComfort Earbuds.

      If the earbuds are losing charge while in their case i would like to suggest a few things,
      Make sure the earbuds are firmly seated on the charging pins when charging
      If you place both earbuds in the case and they are not seated on the charging pins, the earbuds will remain on and drain the battery
      The charging pins could also be stuck in a down position. You can push on the charging pin(s) to confirm they are moving up and down and not stuck in the down position.



      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound excellent bass. Best earbuds ive owned.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I like how they fit in my ears and don't fall out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever bought and used. No complaints at all

    I would recommend this to a friend