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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2499 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,499 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    It sounds amazing but defective.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is this skip that happens idk why also when I try touching the right side ear bud it sometimes screechs very loudly or if I laying on my side. The touch controls are very sensitive and don't really function well. The music and sound are amazing in Immerse mode. I haven't tested it out for anything else. I wish samsung would drop some new earbuds because there pro headphones have static noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound of the QuietComfort Ultra Earbuds, Andres, especially in Immersive Audio mode. However, what you've mentioned about overly sensitive touch controls and a "screeching" sound in one earbud seems unusual. These issues may also be related to the "skipping" behavior that you referred to. Please contact our customer support team for where you live, so that we can go through some troubleshooting together, e.g. performing a reset. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds of the world,I recommend it,good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, excellent customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent customer service. These Bose ear buds are better than I ever expected!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, The sound it’s perfect, I love it ❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best! The sound quality is amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well with an over the ear hat. Lots of feedback when looking up. Best headphones I've ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are better then my over the ear Sony headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better sound but loved the look

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the way they looked and felt but sound quality was way worst the then the generation before them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. However they fall out my ears I changed all the sizes and it still fell out

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of your QuietComfort Ultra Earbuds, Jocelyn! If you can't find a secure fit despite trying all eartip and stability band sizes, try the alternate sizes (XS or XL) to see if that helps. Our support team will be happy to send you these. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling earbuds I have ever had!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good noise cancellation but static boise issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had decent noise cancellation but there was a static issue that could be heard despite only using the product a few time when listening to music

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not buy if you make phone calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons out of the way first. Call quality is hot garbage at best. Sound is muffled for both parties on the call. I wish I would of done more research on these before purchasing as this is a known issue. Can not turn off ANC. I wish it was set up like Jabra. On, Hear Through, Off. You can adjust it lower or put it in Aware mode which is similar to Hear Through. Pros. ANC is great. Sound is great for music, podcasts, videos ect. Great sound quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for sharing your honest feedback, we truly appreciate it. We're sorry to hear that the call quality hasn't met your expectations. Regarding the ANC settings the QuietComfort only have adjustable levels and Aware Mode, which allows ambient sound in for better situational awareness.

      On a positive note, we're glad to hear you're enjoying the excellent ANC and sound quality for music, podcasts, and videos. That’s exactly what these earbuds are designed to deliver, and it’s great to know they’re performing well in those areas.

      Here's a troubleshooting guide that can help you have a better experience during phone calls: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-microphone-does-not-pick-up-sound?language=en_US

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds on the market. Good quality sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craftsmanship on the ones I bought was flawed. I had to reach out to bose to get them warrantied after having them a little over a month. Was told i had to mail them in myself, and wait three weeks to get refurbished headphones, after paying 300 bucks for these? No thanks. They can keep the money. I just will never buy anything bose branded ever again, if they're not going to stand by their products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Ear Buds. I would recommend these for usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their good when you used to work out but on the phone their not the best

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They are amazing except…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing honestly I tried to clean them with a keyboard duster and all I hear is static when there’s no music playing other that that I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Bose Ear Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Apple Ear Buds . Had to send back to Apple for replacement, I pirchased a Sony returned to Best Buy and gladly changed for Bose . For my use the Bose was perfect easly pared and out the door to enjoy music while I used a Weed Eater. Easly to comtrol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, made for big ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, but regardless of how many combinations of tip and wing pieces I try, they constantly fall out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad to hear that you are enjoying the sound quality of the QC Ultra earbuds. If you are finding difficulty with the ear tips and stability bands that come with the earbuds. We do provide an alternate sized kit that include extra small and extra large sized ear tips and stability bands. You can view more on this via our website: https://bose.life/42FkfYP.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    Hard to replace in charger case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard too replace the earbuds back into the charging case. Apple has magnets too guide you. These should too. For the cost throw in a couple of magnets.

    I would recommend this to a friend