4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$289.99
Save $9.01
The comparable value is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2499 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,499 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise quality was good but they cut out every 10 seconds i really ecpected more

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jalen,

      We're sorry to hear that you experienced audio cutouts with the earbuds, despite the good noise cancellation quality. If you haven't already, we recommend reaching out to our customer support team for assistance. You can use the following link to get in contact with us: https://bose.life/globalcontact.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose QuietConfort Ultra True

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have good sound for listen music but for call is not good the other people not listen me good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there - if others can't hear you well when you call them on your QuietComfort Ultra Earbuds, try moving to a quieter environment, and compare performance across other call platforms, e.g. Zoom or Teams. Our support team will also be happy to take a look for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Good but defective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 pair of the bose ultra within a month. The left earbud kept going out. Would make stuttering noises and you couldnt hear anything. Before it messed up the sound was awsome and they were the best fit of any earbuds I’ve owned. Maybe it was just mine but after the 2nd pair went out i didnt wanna give it another try.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Brent,

      Thanks for leaving your feedback regarding the QuietComfort Ultra Earbuds.

      I'm sorry to hear your left earbud kept disconnecting. That certainly shouldn't have been happening and I can appreciate how disappointed you must have felt especially after enjoying their sound quality beforehand.

      The good news is there are some troubleshooting steps you can try to remedy the problem. I'd recommend visiting this page to give them a try https://bose.life/4b5gtM0.

      If you continue to have issues, we're here to help. Please do not hesitate to get in touch with our support team. We'll be happy to help https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    The Big Cake

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried and own ., And still have Bluetooth headphones but this Bose headphones are like they said in Mexico Numero Uno.!!??

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great buds EXCEPT FIX YOUR EFFFING APP YOU LAZY FU

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I state my final warning, and review, here's the good: These things are amazing. Sound could be louder, but theyre great! My first pair were duds that i had to return, make sure you uave your reciept! ------- Heres the BIG downside... there are MANY connectivity issues which are WELL known by the bose community, where youll have to repair the earbuds, take them out, place them in the case, "reformat" them, over and over, etc. *** This is NOT an issue with the earbuds, but Bose's lack of desire to fix their FUDGING BUGGY APP!!! *** ITS BEEN AN ISSUE FOR MANY MONTHS AND BOSE REFUSES TO FIX THEIR FUDGING APP!!!!!! FOR A 300 DOLLAR PREMIUM ITEM THIS IS ABSOLUTELY IRRESPONSIBLE AND SHIRTY OF THEM!!!!!!! But aside from that (but lets be real. Its a HUGE issue and entirely something that they can fix, but refuse to because Bose is absolute dogshirt. (Replace "fudging" and "shirt" with exactly what youre thinking) If they fix the app, i wholehartedly recommend the product. Otherwise. Nope. All because Bose is a horrible and scummy company thay refuses to fix their app, which is absolutely assinine for a premium product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Devin, I am glad to hear that you are really enjoying the QC Ultra's sound quality and functionality. We appreciate your feedback regarding the app and it will be made note of for future updates. I recommend that you sign up to the mailing list via our website to ensure that you are up-to-date with all the latest news and announcements for our product ranges.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Amazing Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! They are almost perfect. The unique detail is the short battery time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too expensive for them failing so soon

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when they worked. Started getting a wind sound on one of the ear buds after 13 months of owning them ( one month after the warranty ended) Their headphones are quality but not these ear buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are glad to hear you enjoyed the QC ultra earbuds.
      If this wind sound is constant its possible you arent getting a perfect seal on the ear tips and stability bands here is a quick guide for replacing these https://bose.life/3Y3I2Rc.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Not bad at all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better and I was kind of disappointed with charging case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great priduct

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am loving these earbuds. Learning curve is a bit longer for me..my last ones had wires. Storage case is sturdy and small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product that works very well, although given its price they could improve the case since it is of very low quality.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good product

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought this product because if i lose 1 earbud the other earbud will still work. If the product stops working on one side i at least still have the other side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wear them all the time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them after I get up … iPhone, to the TV, into the car. When I go out to run, and then when I get into the Hot Tub .… back to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bose are the absolute best hands down

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds they are awesome I can walk away from my phone and it’s still very clear even in the next room over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best earbuds i ever had there isn’t a better earbud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my father in law and he loves it. Long hours of playtime and perfect for while he goes fishing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Jabra and Edifier in the past and these are the best.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not really think they are worth the price I paid. I learned very quickly to not weed eat with them in my ears. It about knocked my hearing out. Previously, I purchased the next most expensive Bose and loved them but one day they just stopped working.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Amy, I am very sorry to hear that you are not fully happy with your QuietComfort Ultra Earbuds. Please check our fit guide to make sure you are correctly wearing the earbuds in order to get the best comfort and experience: https://bose.life/3uWVAlx
      If you have any questions, don't hesitate to contact our team: https://bose.life/3rykPZR
      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    100% perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife she loves them, she said they are the best ones she has ever gotten.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mic sucks

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Apple and Samsung and everything perfectly on the earbuds but the microphone for calls

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Incredible and Horrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome audio for music etc...completely horrible for phone calls and meetings.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      HI,
      It is great you find music awesome through the earbuds. Please make sure the earbuds are correctly fit (https://bose.life/43wX5nJ) as it helps make sure calls are as clear as possible.

      Reach out to us (https://bose.life/contact) for further help.

      Nic - Bose Customer Support bose