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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2499 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, comfort, and secure fit of the product, along with its long battery life and appealing design. However, some users have reported occasional connectivity issues. A few customers also mentioned that the volume can be low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,499 reviews
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Switched from AirPods to these and they’re awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and anc was great when they worked properly. Touch controls would go out of wack and switch anc on and off. Earbuds would disconnect constantly. Really dissapointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rick,
      It's great you love the sound quality, and ANC of the earbuds. It is surprising you're having an issue with the connect, please try the steps here https://bose.life/46mOBQg to see if they help. Please also make sure the surface of the earbuds is free from any skin oils, and/or moisture to help with response.

      Please also contact us https://bose.life/contact for help as we'd love to help you enjoy the earbuds.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds been with Bose for years would not trade for any other

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful sound when it works!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I only gave them 4 stars because they occasionally have random volume increases/decreases. The same thing happens with my Bose Earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds out there. Cant go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing overall.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds overall, better battery quality than Sony. You won't regret it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not in Bose tradition at all!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are NOT an upgrade from Quiet II!. These have no battery life and won't pair with anything. I got it FINALLY to may phone but tried to move to IPad and no luck. Did everyting possible. Reset equipment, unpaired from phone, EVERYTHING suggested from customer service to no avail. I'm sending these crapy earbuds back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very sorry to hear of your disappointment with the QuietComfort Ultra Earbuds, Greg! The battery life is 6 hours if Immersive Audio is off, 4 hours if it's on, and a fully-charged charging case will supply 18 further hours of charge. As for the pairing issues, if all troubleshooting hasn't helped, then please contact our support team to have your product exchanged: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is amazing, but the sound quality is not as good as the Sony X5

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the noise cancelling of the QuietComfort Ultra Earbuds, Omar! We're proud of their audio quality and Immersive Audio options; however, it is true that each customer's audio tastes are different. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Extraordinary!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again bose has surpassed my expectations. Just when you think that there's nothing more that could be done.bose raises the bar and does the impossible!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Beware these have a constant static noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud exhibits a persistent high-pitched noise, akin to that of a mosquito. Despite returning the initial pair and receiving a replacement, the issue persists. These earbuds are practically brand new, having been in my possession for only a few hours. While the active noise cancellation (ANC) feature is undoubtedly impressive, its effectiveness is rendered moot by the fact that any attempt to listen to podcasts or music at a low volume is marred by the aforementioned static noise. Although the sound quality is generally satisfactory, the aforementioned drawbacks make it untenable for me to retain these earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! I'm happy to hear you liked the noise cancelling and sound quality of your QuietComfort Ultra Earbuds per se. Some customers might hear a faint, mosquito-like digital audio artifact when in quiet environments, not listening to music, and with ANC on high. This sound should be low in volume and is normal; our engineers have determined that it does not indicate a fault with the headphones. We hope this information is useful! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I have tried so far. Love the spatial audio. Had to buy xl ear cuff separately but we'll worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancelling I’ve experienced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The ease of switching between aware and quiet modes is very handy when needing to talk to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these! Excellent product! Revommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound when they connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have fantastic sound but they struggle connecting to my apple products. Its very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dennis, We are glad to hear you are enjoying the fantastic sound of the Bose QuietComfort Ultra earbuds.

      If you are having issues with connections, the Bluetooth device might not connect to your earbuds if it is already connected to another product. Go to the Bluetooth settings on the device, disconnect any connected products, and then try connecting your earbuds once more.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Very goo service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything guys. I appreciate your work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but not what you expect from Bose. Not made for heavy work out ir sweaty people they fall off easily. Tried several after market and bise products but no help. Don't recommend it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate your feedback and are sorry to hear the earbuds didn't meet your expectations. It sounds like they weren't a great fit for your workouts, and we understand how frustrating that can be. In case you haven't already, we recommend trying the alternative sizing kit, which includes extra sizes. Feel free to reach out if you'd like more assistance.
       
      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I bought two. One is a gift for my wife & she loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Buying high end with wish or temu microphone crap.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music and noise cancellation. But when I buy head phone I buy them for all features. These headphones work great I would give them an amazing review but I need everyone to complain about this because it’s the number one thing. We all spend time in our phones some of us out money into the best of the best but Bose did great on majority but if I’m paying 350 dollars for this product with warranty they need to put what you pay for them in it. Sound is great noise cancellation great but the mic when you talk to anyone no one seems to understand you. Come on I paid 300 dollars you seem to get your microphones from wish or temu. Honestly it’s insulting you guys but such a bad microphone in it. I bought hands free for a reason fix this issue. It’s so annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the sound and noise cancelling of your QuietComfort Ultra Earbuds! These earbuds are designed to enable crisp and clear phone calls. If you're experiencing issues, make sure the mic holes are not blocked by the stability bands (or anything else). Also ensure your earbuds are being worn properly, as proper fit and mic angling is key for top performance. If our support team can assist you further, please get in touch here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the best products quality bose brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect except one thing.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing and so comfortable I will purchase again when I have have more the. 1 device connected at once.

    I would recommend this to a friend