Customer Ratings & Reviews
- Model:
- 882826-0010
- SKU:
- 6554465
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.
This summary was generated by AI based on customer reviews.
Bose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds fade the bose labels off them when using them a couple of times.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience, and we're really sorry to hear that the Bose labels on your earbuds have started to fade.
This issue may be related to wear and tear, and we’d like to look into it further. If you could please send us a message with your proof of purchase and photos of the earbuds, we’ll be happy to assist with a warranty evaluation or replacement options if applicable.
Here's the link: http://bose.life/globalsupport
Your feedback is important to us, and we’re committed to making this right.
-Jelyn, Bose Customer Support
- Pros mentioned:Sound quality
Disappointed in Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from the earbuds are great is a quite area. If you have any background noise its hard to hear even at 100%. The phone calls even worse. The person on the other end had a hard time hearing me due to the background noise. due to my job i need to hear and be herd when on the phone so i had to return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you decided to return your QuietComfort Ultra Earbuds due to audio issues during phonecalls.
If there is anything we can assist you with, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Eat h
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing I never had one this before and I love it
I would recommend this to a friendBuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New ear buds are great. The Ear buds we had to replace were terrible.
I would recommend this to a friendGreat...but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, but my right earbud just gave out. Will be exchanging for a new pair. Will update if it does it again.
I would recommend this to a friendSony earbads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. I used Sony before but this headset is better. Only issue is it does not change to multiple device automatically, you need to change it manually. Overall great headset
I would recommend this to a friend- Cons mentioned:Connectivity
Not worth the money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all they connected easily to my iphone 16 pro but when i put then on my ear one wouldn’t connect then the other when they connected they sound really low even though the volume was on high. I used them on a flight and while listening to music a claping noise was heard on the background. Regret buying these they are awful.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jose,
Thank you for sharing your experience with the QuietComfort Ultra earbuds.
If you are still experiencing connectivity issues, please try to factory reset the earbuds in order to clear any state error. You will find the steps here: https://bose.life/qcufr
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
- Cons mentioned:Connectivity
great hardware. firmware 4.0.20 RUINED them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of these that had firmware that was a year old or so, and they worked great. I loved em. But I made the mistake of letting the Bose app update them to 4.0.20 which TOTALLY BLOWS. After that connections were a nightmare. Stuck in loops, playing crackly noises, not being able even manually switch devices. I suspect if you ONLY use these with your phone, and never try to pair them with something else, you might be okay. Apart from that, consider yourself warned.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michael,
It is strange that you've had trouble after the firmware update. I'd recommend making sure that you resync the connection of the earbuds together by placing them in the case and ensure they making a good connection with the charging pins. Then keep the case closed until the case lights stop flashing, and only remove one earbud from the case and it in your ear before removing the other earbud. I'd also try the other steps available here: https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka0Pb0000005158IAA&language=en_US
Or reach out to us, as we'd love to help you with the earbuds: https://bose.life/contact
Nic - Bose Customer Support
My cackatoa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use in the kitchen when taking breakfast and lunch
I would recommend this to a friendIntervention Tutor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is not as good when talking outside, it's supposed to have ambient noise to help with background noise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your feedback. The noise cancellation is designed to adapt to different environments, but we understand it may not meet expectations as the listening experience and preferences are personal. If you would like to discuss this further with our team, please reach out to us via this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
$300 for this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally not even connected more than 5 times. After the 6th time and every time after, the right earbuds internal microphones used for noise cancelling failed. It sounded like someone was "blowing" into the microphone and I could not fix it through any of Bose's troubleshooting recommendations. Horrible QC for headphones that are this expensive and "high end". I upgraded my 1st gen Airpods Pro to the 2nd generation and that was a better investment than these "Ultra" earbuds. Great noise cancelling though. I'm just glad they broke after 1 day so I could still return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Marc,
It is great you enjoyed the noise-cancelling highly unexpected that it would stop working, and I understand you returned them because of this. Should you decide to try the earbuds again. I'd suggest making sure that you're not in in aware mode by following our guide here https://bose.life/3N0Sbsh and check that the shortcut https://bose.life/49SWXSp is not being pressed. Please also contact us https://bose.life/contact, as we'd love to help.
Nic - Bose Customer Support
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear bud headphones that work perfectly and allow easy listening as well as communication.
I would recommend this to a friendWorth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re Bose, I haven’t had a bad experience with any Bose product I’ve ever owned.
I would recommend this to a friend- Cons mentioned:Volume
Low while on a call
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music wise amazing but when you’re on the phone call it’s really low.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Rebeca,
Thanks for leaving your thoughts on the QC Ultra earbuds. Music volume and call volume can sometimes be separate on your paired device, so you want to make sure the volume is turned up on the device for the calls as this could be why you're experiencing low volume. Please refer to your phone's user guide for instructions on how to adjust this.
Jeff - Bose Customer Support
Earbud breaks months after warranty.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds really sounded great until a year later, the left earbud made a loud pop and stopped working. The pricing is absurd knowing that these lasted a year. I wouldn't get these for long term
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Anderson, this is definitely not the experience we want you to have with our Bose QuietComfort Ultra Earbuds. We'd really appreciate the opportunity to better understand the issue you're facing with your speaker and help ensure it works as intended. Please connect with us so we can look into this for you.
You may go to: https://bose.life/48EXztC
Klariss – Bose Customer Support
Great noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved these for the first few days, but then the right earbud started making a very loud static hissing noise. Thankfully bose is sending me a replacement pair :)
I would recommend this to a friendThe sound is amazing. That’s what my husband said.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband as a gift. He had an older set very old plus they were refurbished. I told him no more he needed something good he deserves it. He loves them.
I would recommend this to a friendMaybe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not charging wireless and too expensive needed better sound
No, I would not recommend this to a friendEat buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent my son loves it this is his 2nd pair cause he loathe other pair he has
I would recommend this to a friendGreat earbuds !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As any other Bose product, it performances outstanding
I would recommend this to a friend