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Customer Ratings & Reviews

Your price for this item is $119.99
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The comparable value price is $299.00

Customer reviews

Rating 4.3 out of 5 stars with 2453 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds for their excellent sound quality, comfortable fit, and impressive battery life. The design is also well-received. However, some customers have reported occasional connectivity issues and low call volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,453 reviews
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good pair of headphones. Only negative is when your making a call, the mic is not that good

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Buy Sony or Sennheiser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE step back from previous gen. The BT works poorly and their connection to each other is worse. Sound quality took a backslide and the new immersive audio sounds like youre in a huge metal can. JUST BAD

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear you were so disappointed with your QuietComfort Ultra Earbuds, Brandon! If you're experiencing Bluetooth issues, try rebooting your mobile device, as this can help. The sound quality featured on these earbuds is of the usual Bose quality, so given how you've described the Immersive Audio experience, it could be that your pair isn't working properly. Please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Good untill they aren't

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year or so then one just stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente me encanta perfecto me gusta bien che veres

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bows earbuds are the best, this is my second pair I’ve owned

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Trouble with connectivity with my IPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They won’t stay connected. When they are connected, the audio is choppy and it disconnects most of the time.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your feedback. We apologize for the trouble you're experiencing with your QuietComfort Ultra Earbuds. We're here to help and can assist with troubleshooting. Please click this link to contact us directly for further support. http://bose.life/globalsupport

      Marlo - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but battery life not good compared to other ear buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked great at first… not Best Buys fault.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fantastic for the first few weeks. Days after the return/exchange cut off, one of them died. Contacted Bose and have gotten the runaround on getting a replacement. Won’t buy Bose again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Thomas,

      I am sorry to hear that your QuietComfort Ultra Earbuds have stopped working, but glad you were able to receive assistance after contacting our team. If you have any questions or need any further assistance, you can always contact us again: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Shouldn’t Have Purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s only one thing that I like about this product and that’s the noise canceling. Besides that I wish I had the option to try before buying. Because they were opened and used for a week, I wasn’t able to return them. Wasted $275 plus the tax….

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you're only enjoying the noise cancelling of your QuietComfort Ultra Earbuds! If you've been experiencing any technical issues with your earbuds, I would recommend contacting our customer support team, as the team will be happy to assist you and help you get the best out of your earbuds. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better from Bose. Have had two sets as I had to get a replacement for a speaker messing up. Both sets the left ear falls out consistently. Only left. Overall decent.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we always aim for the highest quality products, so this is unusual to hear. You can find guidance here https://bose.life/4fH0TXX to ensure a perfect fit for your earbuds.
      Thanks
      Mike - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it’s such a good product to have. I bought another one for my husband birthday and I am planning to get another one for my daughter’s birthday next week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and good discount on black Friday, the immersion mode is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor volume during call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointing the noise canceling is good but when talking on the phone it is the worse you can hardly hear the person you talking to and they say i sound terrible i have the bose soundsport that sounds great but of course they stop making that so now i have to leave bose and get something else

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Paul,

      Thank you for leaving your review about the QuietComfort Ultra Earbuds.
      I am sorry to hear that you are not fully satisfied of these earbuds because of issues during calls.
      In your case, we have a few articles that could be useful: https://bose.life/48X04bE and https://bose.life/3rhLY3G

      You can also reach out to us for further assistance: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones for my boyfriend and he loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like the most on this earbuds is that, each earphone can connect individually and use them individually regardles you are not using the right earbud. A real plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for talking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation is good but microphone is very bad

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello FeritY,

      I am glad to hear that you are happy with the noise cancellation performance of the QuietComfort Ultra earbuds, but sorry you are having issues with the microphone.

      If you need assistance regarding the mic issue, please feel free to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 5 out of 5 stars

    Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best kjejdjjdjjejjjjjjjjjjeoenownwken8

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tended to hold sweat from working out intensely. Ended up getting headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 cant eveb conpare. Raised the bar. Legendary

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They are okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay just wasn't for me... for calling the sound was crystal clear but it sound extremely low or like the person is far away... the sound quality is good but the battery life sucks... they are not very comfortable for me either

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Daniel, I'm glad to hear you enjoyed the crystal clear call quality of the Ultra Earbuds, but sorry to hear you didn't find these particularly comfortable.
      I would recommend adjusting the way the earbuds fit in the ear by taking a look at this link https://bose.life/48SBur6.
      A good fit and seal on the earbuds is essential for these to perform at the best of their ability.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose